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Information culture and organizational effectiveness

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  • Choo, Chun Wei

Abstract

This paper develops a typology of information cultures by synthesizing empirical and theoretical research in organization science and information science. Four information culture types are proposed. In a Result-oriented culture, the goal of information management is to enable the organization to compete and succeed in its market or sector. In a Rule-following culture, information is managed to control internal operations, and to reinforce rules and policies. In a Relationship-based culture, information is managed to encourage communication, participation, and a sense of identity. In a Risk-taking culture, information is managed to encourage innovation, creativity, and the exploration of new ideas. We expect most organizations to display to varying degrees norms and behaviors from all four types, and that the information culture profile of an organization would be related to its effectiveness. The paper ends by looking at the practical and theoretical value of a systematic examination of information culture and its link to organizational effectiveness.

Suggested Citation

  • Choo, Chun Wei, 2013. "Information culture and organizational effectiveness," International Journal of Information Management, Elsevier, vol. 33(5), pages 775-779.
    • Handle: RePEc:eee:ininma:v:33:y:2013:i:5:p:775-779
    DOI: 10.1016/j.ijinfomgt.2013.05.009
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    References listed on IDEAS

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    1. Robert E. Quinn & John Rohrbaugh, 1983. "A Spatial Model of Effectiveness Criteria: Towards a Competing Values Approach to Organizational Analysis," Management Science, INFORMS, vol. 29(3), pages 363-377, March.
    2. Chun Wei Choo & Pierrette Bergeron & Brian Detlor & Lorna Heaton, 2008. "Information culture and information use: An exploratory study of three organizations," Journal of the American Society for Information Science and Technology, Association for Information Science & Technology, vol. 59(5), pages 792-804, March.
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    Cited by:

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    2. Vick, Thais Elaine & Nagano, Marcelo Seido & Popadiuk, Silvio, 2015. "Information culture and its influences in knowledge creation: Evidence from university teams engaged in collaborative innovation projects," International Journal of Information Management, Elsevier, vol. 35(3), pages 292-298.
    3. Piotr Tarka & Elżbieta Jędrych, 2023. "Toward an exploratory framework of determinants of marketing research effectiveness in business organizations," Journal of Marketing Analytics, Palgrave Macmillan, vol. 11(3), pages 503-522, September.
    4. Jabbour, Chady & Rey-Valette, Hélène & Maurel, Pierre & Salles, Jean-Michel, 2019. "Spatial data infrastructure management: A two-sided market approach for strategic reflections," International Journal of Information Management, Elsevier, vol. 45(C), pages 69-82.
    5. Frost, Robert B. & Choo, Chun Wei, 2017. "Revisiting the information audit: A systematic literature review and synthesis," International Journal of Information Management, Elsevier, vol. 37(1), pages 1380-1390.
    6. Behera, Rajat Kumar & Bala, Pradip Kumar & Rana, Nripendra P. & Kizgin, Hatice, 2022. "Cognitive computing based ethical principles for improving organisational reputation: A B2B digital marketing perspective," Journal of Business Research, Elsevier, vol. 141(C), pages 685-701.
    7. Anna Pamula & Magdalena Zalewska-Turzynska, 2023. "Internal Communication Satisfaction while Remote Work: The Organizational Culture Perspective," European Research Studies Journal, European Research Studies Journal, vol. 0(2), pages 30-48.

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