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Bringing staff on board: creating an outcomes project tied to continuous quality improvement in an adult community residential service

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  • Kersten, E.
  • Wilkinson, K.
  • Wright, S.

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  • Kersten, E. & Wilkinson, K. & Wright, S., 1999. "Bringing staff on board: creating an outcomes project tied to continuous quality improvement in an adult community residential service," Evaluation and Program Planning, Elsevier, vol. 22(2), pages 221-232, May.
    • Handle: RePEc:eee:epplan:v:22:y:1999:i:2:p:221-232
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    References listed on IDEAS

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    1. Nguyen, Tuan D. & Attkisson, C. Clifford & Stegner, Bruce L., 1983. "Assessment of patient satisfaction: Development and refinement of a Service Evaluation Questionnaire," Evaluation and Program Planning, Elsevier, vol. 6(3-4), pages 299-313, January.
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