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Building a landscape of resilience after workplace violence in public child welfare

Author

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  • Strolin-Goltzman, Jessica
  • Kollar, Sharon
  • Shea, Karen
  • Walcott, Cindy
  • Ward, Sarah

Abstract

Workplace violence in public child welfare is prevalent, however, little guidance is provided to support child welfare leaders in moving their organizations through organizational trauma when violence strikes. This paper aims to provide the field with a resource that will (a) provide a brief overview on the prevalence of workplace violence in child welfare, (b) describe prevention strategies, (c) suggest a framework for responding to violence and (d) apply this framework to a recent event in public child welfare. Implications for policy and practice guidance are included.

Suggested Citation

  • Strolin-Goltzman, Jessica & Kollar, Sharon & Shea, Karen & Walcott, Cindy & Ward, Sarah, 2016. "Building a landscape of resilience after workplace violence in public child welfare," Children and Youth Services Review, Elsevier, vol. 71(C), pages 250-256.
    • Handle: RePEc:eee:cysrev:v:71:y:2016:i:c:p:250-256
    DOI: 10.1016/j.childyouth.2016.11.001
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    References listed on IDEAS

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    1. Ellett, Alberta J. & Ellis, Jacquelyn I. & Westbrook, Tonya M. & Dews, Denise', 2007. "A qualitative study of 369 child welfare professionals' perspectives about factors contributing to employee retention and turnover," Children and Youth Services Review, Elsevier, vol. 29(2), pages 264-281, February.
    2. Faller, Kathleen Coulborn & Grabarek, Marguerite & Ortega, Robert M., 2010. "Commitment to child welfare work: What predicts leaving and staying?," Children and Youth Services Review, Elsevier, vol. 32(6), pages 840-846, June.
    3. Auerbach, Charles & McGowan, Brenda G. & Ausberger, Astraea & Strolin-Goltzman, Jessica & Schudrich, Wendy, 2010. "Differential factors influencing public and voluntary child welfare workers' intention to leave," Children and Youth Services Review, Elsevier, vol. 32(10), pages 1396-1402, October.
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    5. Newhill, Christina E. & Wexler, Sandra, 1997. "Client violence toward children and youth services social workers," Children and Youth Services Review, Elsevier, vol. 19(3), pages 195-212.
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    7. Kim, Hansung, 2011. "Job conditions, unmet expectations, and burnout in public child welfare workers: How different from other social workers?," Children and Youth Services Review, Elsevier, vol. 33(2), pages 358-367, February.
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    Cited by:

    1. Zeitlin, Wendy & Chakravarty, Sreyashi & Lawrence, Catherine & DeCristofano, Angela, 2019. "Direct practice contact: Predicting frontline child welfare workers' time with clients," Children and Youth Services Review, Elsevier, vol. 100(C), pages 9-15.

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