IDEAS home Printed from https://ideas.repec.org/a/eee/cysrev/v32y2010i10p1388-1395.html
   My bibliography  Save this article

Improving turnover in public child welfare: Outcomes from an organizational intervention

Author

Listed:
  • Strolin-Goltzman, Jessica

Abstract

This study examines the effects of an organizational intervention on intention to leave child welfare. Using a non-equivalent comparison group design, twelve child welfare agencies participated in either the Design Team intervention condition or a comparison condition. Organizational factors and intention to leave were assessed pre and post intervention. Findings from GLM Repeated Measures indicate significant group by wave interactions for three of the six organizational variables (professional resources, commitment, and burnout) and intention to leave. All of these interactions showed a greater positive improvement for the DT group than the comparison group. Structural equation modeling demonstrates good model fit with significant pathways leading from the intervention through intervening organizational variables to intention to leave. Intervening at the organizational level can help child welfare agencies improve organizational shortcomings, while also decreasing intention to leave. Evidence suggests that by improving organizational factors affecting the workforce, service quality will improve.

Suggested Citation

  • Strolin-Goltzman, Jessica, 2010. "Improving turnover in public child welfare: Outcomes from an organizational intervention," Children and Youth Services Review, Elsevier, vol. 32(10), pages 1388-1395, October.
    • Handle: RePEc:eee:cysrev:v:32:y:2010:i:10:p:1388-1395
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S0190-7409(10)00167-2
    Download Restriction: Full text for ScienceDirect subscribers only
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Yankeelov, Pamela A. & Barbee, Anita P. & Sullivan, Dana & Antle, Becky F., 2009. "Individual and organizational factors in job retention in Kentucky's child welfare agency," Children and Youth Services Review, Elsevier, vol. 31(5), pages 547-554, May.
    2. Mor Barak, Michalle E. & Levin, Amy & Nissly, Jan A. & Lane, Christianne J., 2006. "Why do they leave? Modeling child welfare workers' turnover intentions," Children and Youth Services Review, Elsevier, vol. 28(5), pages 548-577, May.
    3. DePanfilis, Diane & Zlotnik, Joan Levy, 2008. "Retention of front-line staff in child welfare: A systematic review of research," Children and Youth Services Review, Elsevier, vol. 30(9), pages 995-1008, September.
    4. Ellett, Alberta J. & Ellis, Jacquelyn I. & Westbrook, Tonya M. & Dews, Denise', 2007. "A qualitative study of 369 child welfare professionals' perspectives about factors contributing to employee retention and turnover," Children and Youth Services Review, Elsevier, vol. 29(2), pages 264-281, February.
    5. Smith, Brenda D., 2005. "Job retention in child welfare: Effects of perceived organizational support, supervisor support, and intrinsic job value," Children and Youth Services Review, Elsevier, vol. 27(2), pages 153-169, February.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Lawrence, Catherine & Claiborne, Nancy & Zeitlin, Wendy & Auerbach, Charles, 2016. "Finish what you start: A study of Design Team change initiatives' impact on agency climate," Children and Youth Services Review, Elsevier, vol. 63(C), pages 40-46.
    2. Li, Yong & Huang, Hui & Chen, Yi-Yi, 2020. "Organizational climate, job satisfaction, and turnover in voluntary child welfare workers," Children and Youth Services Review, Elsevier, vol. 119(C).
    3. Orsi-Hunt, Rebecca & Harrison, Courtney L. & Rockwell, Kayla E. & Barbee, Anita P., 2023. "Addressing secondary traumatic stress, burnout, resilience and turnover in the child welfare workforce: Results from a 6-month, cluster-randomized control trial of Resilience Alliance," Children and Youth Services Review, Elsevier, vol. 151(C).
    4. Chen, Yi-Yi & Park, Jisung & Park, Aely, 2012. "Existence, relatedness, or growth? Examining turnover intention of public child welfare caseworkers from a human needs approach," Children and Youth Services Review, Elsevier, vol. 34(10), pages 2088-2093.
    5. Smith, Richard J. & Clark, Sherrill J., 2011. "Does job resource loss reduce burnout and job exit for professionally trained social workers in child welfare?," Children and Youth Services Review, Elsevier, vol. 33(10), pages 1950-1959, October.
    6. Scannapieco, Maria & Hegar, Rebecca L. & Connell-Carrick, Kelli, 2012. "Professionalization in public child welfare: Historical context and workplace outcomes for social workers and non-social workers," Children and Youth Services Review, Elsevier, vol. 34(11), pages 2170-2178.
    7. Lee, Eunju & Esaki, Nina & Kim, Jeehoon & Greene, Rose & Kirkland, Kristen & Mitchell-Herzfeld, Susan, 2013. "Organizational climate and burnout among home visitors: Testing mediating effects of empowerment," Children and Youth Services Review, Elsevier, vol. 35(4), pages 594-602.
    8. Williams, Nathaniel J. & Glisson, Charles, 2013. "Reducing turnover is not enough: The need for proficient organizational cultures to support positive youth outcomes in child welfare," Children and Youth Services Review, Elsevier, vol. 35(11), pages 1871-1877.
    9. Salloum, Alison & Kondrat, David C. & Johnco, Carly & Olson, Kayla R., 2015. "The role of self-care on compassion satisfaction, burnout and secondary trauma among child welfare workers," Children and Youth Services Review, Elsevier, vol. 49(C), pages 54-61.
    10. Johnco, Carly & Salloum, Alison & Olson, Kayla R. & Edwards, LaTishia M., 2014. "Child Welfare Workers’ Perspectives on Contributing Factors to Retention and Turnover: Recommendations for Improvement," Children and Youth Services Review, Elsevier, vol. 47(P3), pages 397-407.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Strand, Virginia C. & Spath, Robin & Bosco-Ruggiero, Stephanie, 2010. "So you have a stable child welfare workforce -- What's next?," Children and Youth Services Review, Elsevier, vol. 32(3), pages 338-345, March.
    2. Auerbach, Charles & McGowan, Brenda G. & Ausberger, Astraea & Strolin-Goltzman, Jessica & Schudrich, Wendy, 2010. "Differential factors influencing public and voluntary child welfare workers' intention to leave," Children and Youth Services Review, Elsevier, vol. 32(10), pages 1396-1402, October.
    3. Kruzich, Jean M. & Mienko, Joseph A. & Courtney, Mark E., 2014. "Individual and work group influences on turnover intention among public child welfare workers: The effects of work group psychological safety," Children and Youth Services Review, Elsevier, vol. 42(C), pages 20-27.
    4. Kim, Ahraemi & Mor Barak, Michàlle E., 2015. "The mediating roles of leader–member exchange and perceived organizational support in the role stress–turnover intention relationship among child welfare workers: A longitudinal analysis," Children and Youth Services Review, Elsevier, vol. 52(C), pages 135-143.
    5. Schelbe, Lisa & Radey, Melissa & Panisch, Lisa S., 2017. "Satisfactions and stressors experienced by recently-hired frontline child welfare workers," Children and Youth Services Review, Elsevier, vol. 78(C), pages 56-63.
    6. Radey, Melissa & Wilke, Dina J., 2023. "Extent, trajectory, and determinants of child welfare turnover and exit destinations," Children and Youth Services Review, Elsevier, vol. 144(C).
    7. Augsberger, Astraea & Schudrich, Wendy & McGowan, Brenda G. & Auerbach, Charles, 2012. "Respect in the workplace: A mixed methods study of retention and turnover in the voluntary child welfare sector," Children and Youth Services Review, Elsevier, vol. 34(7), pages 1222-1229.
    8. Clark, Sherrill J. & Smith, Richard J. & Uota, Kazumi, 2013. "Professional development opportunities as retention incentives in child welfare," Children and Youth Services Review, Elsevier, vol. 35(10), pages 1687-1697.
    9. McCrae, Julie S. & Scannapieco, Maria & Obermann, Ann, 2015. "Retention and job satisfaction of child welfare supervisors," Children and Youth Services Review, Elsevier, vol. 59(C), pages 171-176.
    10. Potter, Cathryn C. & Leake, Robin & Longworth-Reed, Laricia & Altschul, Inna & Rienks, Shauna, 2016. "Measuring organizational health in child welfare agencies," Children and Youth Services Review, Elsevier, vol. 61(C), pages 31-39.
    11. Smith, Brenda D. & Prichard, Caroline & Boltz, Laura D., 2016. "Do child welfare job preview videos reflect evidence on retention and turnover?," Children and Youth Services Review, Elsevier, vol. 71(C), pages 210-216.
    12. Antonopoulou, P. & Killian, M. & Forrester, D., 2017. "Levels of stress and anxiety in child and family social work: Workers' perceptions of organizational structure, professional support and workplace opportunities in Children's Services in the UK," Children and Youth Services Review, Elsevier, vol. 76(C), pages 42-50.
    13. Hopkins, Karen M. & Cohen-Callow, Amy & Kim, Hae Jung & Hwang, Jeongha, 2010. "Beyond intent to leave: Using multiple outcome measures for assessing turnover in child welfare," Children and Youth Services Review, Elsevier, vol. 32(10), pages 1380-1387, October.
    14. Kothari, Brianne H. & Chandler, Kelly D. & Waugh, Andrew & McElvaine, Kara K. & Jaramillo, Jamie & Lipscomb, Shannon, 2021. "Retention of child welfare caseworkers: The role of case severity and workplace resources," Children and Youth Services Review, Elsevier, vol. 126(C).
    15. Fernandes, Gretta M., 2016. "Organizational climate and child welfare workers' degree of intent to leave the job: Evidence from New York," Children and Youth Services Review, Elsevier, vol. 60(C), pages 80-87.
    16. Griffiths, Austin & Royse, David & Murphy, April & Jones, Olivia & Culver, Kalee & Turner, James & Smajlovic, Alma, 2023. "Exploratory factor analysis and reliability of the Child Welfare Employee Feedback Scale: Further revision (CWEFS-R)," Children and Youth Services Review, Elsevier, vol. 155(C).
    17. Chen, Yi-Yi & Park, Jisung & Park, Aely, 2012. "Existence, relatedness, or growth? Examining turnover intention of public child welfare caseworkers from a human needs approach," Children and Youth Services Review, Elsevier, vol. 34(10), pages 2088-2093.
    18. Johnco, Carly & Salloum, Alison & Olson, Kayla R. & Edwards, LaTishia M., 2014. "Child Welfare Workers’ Perspectives on Contributing Factors to Retention and Turnover: Recommendations for Improvement," Children and Youth Services Review, Elsevier, vol. 47(P3), pages 397-407.
    19. Kim, Hyosu & Kao, Dennis, 2014. "A meta-analysis of turnover intention predictors among U.S. child welfare workers," Children and Youth Services Review, Elsevier, vol. 47(P3), pages 214-223.
    20. Boyas, Javier F. & Wind, Leslie H. & Ruiz, Erika, 2015. "Exploring patterns of employee psychosocial outcomes among child welfare workers," Children and Youth Services Review, Elsevier, vol. 52(C), pages 174-183.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:cysrev:v:32:y:2010:i:10:p:1388-1395. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/childyouth .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.