IDEAS home Printed from https://ideas.repec.org/a/eee/cysrev/v128y2021ics019074092100236x.html
   My bibliography  Save this article

Evaluation online learning of undergraduate students under lockdown amidst COVID-19 Pandemic: The online learning experience and students’ satisfaction

Author

Listed:
  • Maqableh, Mahmoud
  • Alia, Mohammad

Abstract

This study evaluates the impact of shifting from traditional learning to online learning during COVID-19 Pandemic on undergraduate students. It also examines the positive and negative aspects of online learning from students' perspectives. We conducted two online surveys to evaluate online learning, students' satisfaction, and identify the positive and negative aspects of online learning. Data is collected in the first survey from 483 participants directly after the emergency shifting to online learning. The second survey data is collected from 853 after students' experienced online learning for three academic semesters. Both surveys' analysis results show that students had several problems with shifting to online learning during COVID-19 Pandemic such as technological, mental health, time management, and balance between life and education. The results also show that more than a third of the surveyed students are dissatisfied with the online learning experience. Further investigation is conducted to explore and identify the factors behind the students' dissatisfaction from the online learning experience during COVID-19 Pandemic in January 2021 using focus group technique. The analysis results reveal that the most important factors behind the students' dissatisfaction during online learning are a distraction and reduced focus, psychological issues, and management issues. This study proposes various solutions and recommendations to enhance the online learning experience and increase students' satisfaction.

Suggested Citation

  • Maqableh, Mahmoud & Alia, Mohammad, 2021. "Evaluation online learning of undergraduate students under lockdown amidst COVID-19 Pandemic: The online learning experience and students’ satisfaction," Children and Youth Services Review, Elsevier, vol. 128(C).
    • Handle: RePEc:eee:cysrev:v:128:y:2021:i:c:s019074092100236x
    DOI: 10.1016/j.childyouth.2021.106160
    as

    Download full text from publisher

    File URL: http://www.sciencedirect.com/science/article/pii/S019074092100236X
    Download Restriction: Full text for ScienceDirect subscribers only
    File URL: https://libkey.io/10.1016/j.childyouth.2021.106160?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Aleksander Aristovnik & Damijana Keržič & Dejan Ravšelj & Nina Tomaževič & Lan Umek, 2020. "Impacts of the COVID-19 Pandemic on Life of Higher Education Students: A Global Perspective," Sustainability, MDPI, vol. 12(20), pages 1-34, October.
    2. -, 2020. "Education in the time of COVID-19," Coediciones, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL), number 45905 edited by Eclac.
    3. -, 2020. "Education in the time of COVID-19," Libros y Documentos Institucionales, Naciones Unidas Comisión Económica para América Latina y el Caribe (CEPAL), number 45905 edited by Eclac.
    4. Hasan, Najmul & Bao, Yukun, 2020. "Impact of “e-Learning crack-up” perception on psychological distress among college students during COVID-19 pandemic: A mediating role of “fear of academic year loss”," Children and Youth Services Review, Elsevier, vol. 118(C).
    5. Kapasia, Nanigopal & Paul, Pintu & Roy, Avijit & Saha, Jay & Zaveri, Ankita & Mallick, Rahul & Barman, Bikash & Das, Prabir & Chouhan, Pradip, 2020. "Impact of lockdown on learning status of undergraduate and postgraduate students during COVID-19 pandemic in West Bengal, India," Children and Youth Services Review, Elsevier, vol. 116(C).
    6. Wahab Ali, 2020. "Online and Remote Learning in Higher Education Institutes: A Necessity in light of COVID-19 Pandemic," Higher Education Studies, Canadian Center of Science and Education, vol. 10(3), pages 1-16, September.
    7. Hussein, Elham & Daoud, Sumaya & Alrabaiah, Hussam & Badawi, Rawand, 2020. "Exploring undergraduate students’ attitudes towards emergency online learning during COVID-19: A case from the UAE," Children and Youth Services Review, Elsevier, vol. 119(C).
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Bashar Igried & Shadi AlZu’bi & Darah Aqel & Ala Mughaid & Iyad Ghaith & Laith Abualigah, 2023. "An Intelligent and Precise Agriculture Model in Sustainable Cities Based on Visualized Symptoms," Agriculture, MDPI, vol. 13(4), pages 1-20, April.
    2. Zhigang Li & Yi Liu, 2023. "Analysis of the Current Situation of the Research on the Influencing Factors of Online Learning Behavior and Suggestions for Teaching Improvement," Sustainability, MDPI, vol. 15(3), pages 1-16, January.
    3. Jingwei Fan & Mei Tian, 2024. "Satisfaction with Online Chinese Learning among International Students in China: A Study Based on the fsQCA Method," Sustainability, MDPI, vol. 16(3), pages 1-18, January.
    4. Mengfan Li & Ting Wang & Wei Lu & Mengke Wang, 2022. "Optimizing the Systematic Characteristics of Online Learning Systems to Enhance the Continuance Intention of Chinese College Students," Sustainability, MDPI, vol. 14(18), pages 1-17, September.
    5. Bo Jiang & Xinya Li & Sijiang Liu & Chuanyan Hao & Gangyao Zhang & Qiaomin Lin, 2022. "Experience of Online Learning from COVID-19: Preparing for the Future of Digital Transformation in Education," IJERPH, MDPI, vol. 19(24), pages 1-18, December.
    6. Sultana, Nahida & Tamanna, Marzia, 2022. "Evaluating the Potential and Challenges of IoT in Education and Other Sectors during the COVID-19 Pandemic: The Case of Bangladesh," Technology in Society, Elsevier, vol. 68(C).
    7. Xuerong Liu & Zheng Gong & Kuan Miao & Peiyi Yang & Hongli Liu & Zhengzhi Feng & Zhiyi Chen, 2022. "Attitude and Performance for Online Learning during COVID-19 Pandemic: A Meta-Analytic Evidence," IJERPH, MDPI, vol. 19(19), pages 1-14, October.
    8. Saeid Asgharzadehbonab & Arif Akkeleş & Hasan Ozder, 2022. "Students’ Academic Performance and Perceptions towards Online Learning during the COVID-19 Pandemic at a Large Public University in Northern Cyprus," Sustainability, MDPI, vol. 14(24), pages 1-16, December.
    9. Zane Varpina & Kata Fredheim & Marija Krumina, 2022. "Implications of the Covid-19 pandemic on high school graduates’ plans and education path," SSE Riga/BICEPS Occasional Papers 14, Baltic International Centre for Economic Policy Studies (BICEPS);Stockholm School of Economics in Riga (SSE Riga).

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Rozina Afroz & Nurul Islam & Sajedur Rahman & Nusrat Zerin Anny, 2021. "Students’ and teachers’ attitude towards online classes during Covid-19 pandemic: A study on three Bangladeshi government colleges," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 10(3), pages 462-476, April.
    2. Aleksander Aristovnik & Damijana Keržič & Dejan Ravšelj & Nina Tomaževič & Lan Umek, 2020. "Impacts of the COVID-19 Pandemic on Life of Higher Education Students: A Global Perspective," Sustainability, MDPI, vol. 12(20), pages 1-34, October.
    3. Hussein, Elham & Daoud, Sumaya & Alrabaiah, Hussam & Badawi, Rawand, 2020. "Exploring undergraduate students’ attitudes towards emergency online learning during COVID-19: A case from the UAE," Children and Youth Services Review, Elsevier, vol. 119(C).
    4. Jangwan Ko & Seungsu Paek & Seoyoon Park & Jiwoo Park, 2021. "A News Big Data Analysis of Issues in Higher Education in Korea amid the COVID-19 Pandemic," Sustainability, MDPI, vol. 13(13), pages 1-18, June.
    5. Valentin Kuleto & Milena P. Ilić & Nevenka Popović Šević & Marko Ranković & Dušan Stojaković & Milutin Dobrilović, 2021. "Factors Affecting the Efficiency of Teaching Process in Higher Education in the Republic of Serbia during COVID-19," Sustainability, MDPI, vol. 13(23), pages 1-20, November.
    6. Ford, Timothy G. & Kwon, Kyong-Ah & Tsotsoros, Jessica D., 2021. "Early childhood distance learning in the U.S. during the COVID pandemic: Challenges and opportunities," Children and Youth Services Review, Elsevier, vol. 131(C).
    7. John Elvis Hagan & Frank Quansah & Francis Ankomah & Edmond Kwesi Agormedah & Medina Srem-Sai & James Boadu Frimpong & Thomas Schack, 2022. "Linking COVID-19-Related Awareness and Anxiety as Determinants of Coping Strategies’ Utilization among Senior High School Teachers in Cape Coast Metropolis, Ghana," Social Sciences, MDPI, vol. 11(3), pages 1-15, March.
    8. Rubia Cobo-Rendon & Karla Lobos Peña & Javier Mella-Norambuena & Nataly Cisternas San Martin & Fernando Peña, 2021. "Longitudinal Analysis of Teacher Technology Acceptance and Its Relationship to Resource Viewing and Academic Performance of College Students during the COVID-19 Pandemic," Sustainability, MDPI, vol. 13(21), pages 1-16, November.
    9. Petar Vrgović & Jasmina Pekić & Milan Mirković & Andraš Anderla & Bojan Leković, 2022. "Prolonged Emergency Remote Teaching: Sustainable E-Learning or Human Capital Stuck in Online Limbo?," Sustainability, MDPI, vol. 14(8), pages 1-30, April.
    10. María Alonso-García & Tamara María Garrido-Letrán & Alberto Sánchez-Alzola, 2021. "Impact of COVID-19 on Educational Sustainability. Initial Perceptions of the University Community of the University of Cádiz," Sustainability, MDPI, vol. 13(11), pages 1-20, May.
    11. Gina Ionela Butnaru & Alina-Petronela Haller & Larisa-Loredana Dragolea & Alexandru Anichiti & Georgia-Daniela Tacu Hârșan, 2021. "Students’ Wellbeing during Transition from Onsite to Online Education: Are There Risks Arising from Social Isolation?," IJERPH, MDPI, vol. 18(18), pages 1-23, September.
    12. Silvia Mariela Méndez-Prado & Ariel Flores Ulloa, 2022. "The Impact Analysis of Psychological Issues and Pandemic-Related Variables on Ecuadorian University Students during COVID-19," Sustainability, MDPI, vol. 14(20), pages 1-23, October.
    13. Amith Khandakar & Muhammad E. H. Chowdhury & Md. Saifuddin Khalid & Nizar Zorba, 2022. "Case Study of Multi-Course Project-Based Learning and Online Assessment in Electrical Engineering Courses during COVID-19 Pandemic," Sustainability, MDPI, vol. 14(9), pages 1-18, April.
    14. Alfonso Infante-Moro & Juan C. Infante-Moro & Julia Gallardo-Pérez & Francisco J. Martínez-López, 2022. "Key Factors in the Implementation of E-Proctoring in the Spanish University System," Sustainability, MDPI, vol. 14(13), pages 1-16, July.
    15. Cleofas, Jerome Visperas, 2023. "Internet access as a moderator of mental health and satisfaction with life during the COVID-19 pandemic: Evidence from young Filipino undergraduates from income-poor households," Children and Youth Services Review, Elsevier, vol. 155(C).
    16. Kareema Ali & Daniel Burgos & Saida Affouneh, 2023. "Educational Loss at Times of Crisis: The Role of Games in Students’ Learning in Palestine and Iraq," Sustainability, MDPI, vol. 15(6), pages 1-15, March.
    17. José M. Ramírez-Hurtado & Alfredo G. Hernández-Díaz & Ana D. López-Sánchez & Víctor E. Pérez-León, 2021. "Measuring Online Teaching Service Quality in Higher Education in the COVID-19 Environment," IJERPH, MDPI, vol. 18(5), pages 1-14, March.
    18. Huang, Duen-Huang & Chueh, Hao-En, 2022. "Behavioral intention to continuously use learning apps: A comparative study from Taiwan universities," Technological Forecasting and Social Change, Elsevier, vol. 177(C).
    19. Maricar M. Navarro & Yogi Tri Prasetyo & Michael Nayat Young & Reny Nadlifatin & Anak Agung Ngurah Perwira Redi, 2021. "The Perceived Satisfaction in Utilizing Learning Management System among Engineering Students during the COVID-19 Pandemic: Integrating Task Technology Fit and Extended Technology Acceptance Model," Sustainability, MDPI, vol. 13(19), pages 1-18, September.
    20. Hülya Tuncer & Tuçe Öztürk Karataş, 2022. "Recommendations of ELT Students for Four Language Skills Development: A Study on Emergency Distance Education During the COVID-19 Pandemic," SAGE Open, , vol. 12(1), pages 21582440221, March.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:eee:cysrev:v:128:y:2021:i:c:s019074092100236x. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Catherine Liu (email available below). General contact details of provider: http://www.elsevier.com/locate/childyouth .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.