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Leadership Styles, Organisation Culture, and Employee Performance

Author

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  • Krishna Kistan Govender

    (School of Management, IT and Governance University of KwaZulu-Natal, South Africa.)

Abstract

Since poor service delivery has been linked to the inability to build a desired culture driven by inter-alia, a lack of vision and leadership, this article reports on a study which explored the above relationship by conducting a survey among a convenient cluster sample of respondents in specific public sectors in South Africa, using predeveloped and validated questionnaires. It became evident that although transformational and transactional leadership have a significant relationship with organisational culture, there was no significant correlation between “power” and “task” culture and performance. Transactional leadership showed a direct effect on employee performance, compared to transformational leadership. The implication for service delivery is that appointments to leadership positions in the South African public service should be on the basis of assessments rather than ‘comradeship.’

Suggested Citation

  • Krishna Kistan Govender, 2017. "Leadership Styles, Organisation Culture, and Employee Performance," International Review of Management and Marketing, Econjournals, vol. 7(4), pages 191-200.
    • Handle: RePEc:eco:journ3:2017-04-25
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    References listed on IDEAS

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    2. Linda Koopmans & Claire Bernaards & Vincent Hildebrandt & Stef van Buuren & Allard J. van der Beek & Henrica C.W. de Vet, 2012. "Development of an individual work performance questionnaire," International Journal of Productivity and Performance Management, Emerald Group Publishing, vol. 62(1), pages 6-28, November.
    3. García-Morales, Víctor Jesús & Jiménez-Barrionuevo, María Magdalena & Gutiérrez-Gutiérrez, Leopoldo, 2012. "Transformational leadership influence on organizational performance through organizational learning and innovation," Journal of Business Research, Elsevier, vol. 65(7), pages 1040-1050.
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    More about this item

    Keywords

    public sector; service delivery; performance; organizational culture; leadership;
    All these keywords.

    JEL classification:

    • L1 - Industrial Organization - - Market Structure, Firm Strategy, and Market Performance
    • L2 - Industrial Organization - - Firm Objectives, Organization, and Behavior
    • M14 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Corporate Culture; Diversity; Social Responsibility

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