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The influence of relationship conflict, employee turnover intention, and employee performance

Author

Listed:
  • Gladish Pretirose

    (Alumni, Department of Management, Business and Economic Faculty, Universitas Islam Indonesia, Indonesia)

  • Muafi Muafi

    (Department of Management, Business and Economics Faculty, Universitas Islam Indonesia, Indonesia)

Abstract

This study discusses the influence of relationship conflict, turnover intention, and employee performance of Gladish Medical Center General Hospital on work burnout as a mediator. The purpose of this study is to examine and analyze the influence of relationship conflict on work burnout as a mediator on turnover intention and employee performance of Gladish Medical Center General Hospital Pesawaran. Researchers use census technique with 70 respondents who are employees of Gladish Medical Center General Hospital Pesawaran. The analytical test uses SmartPLS v.2.0 with SEM (Structural Equation Modelling) analysis method. The results reveal that relationship conflict has a positive and significant influence on turnover intention. Work burnout is proven to mediate the influence of relationship conflict on turnover intention. While relationship conflict has no significant influence on employee performance. Work burnout is proven to mediate the influence of relationship conflict on employee performance. Relationship conflict has a positive and significant influence on work burnout. Work burnout has a positive and significant influence on turnover intention. Work burnout has a negative and significant influence on employee performance.

Suggested Citation

  • Gladish Pretirose & Muafi Muafi, 2021. "The influence of relationship conflict, employee turnover intention, and employee performance," Bussecon Review of Social Sciences (2687-2285), Bussecon International Academy, vol. 3(3), pages 15-25, July.
    • Handle: RePEc:adi:bsrsss:v:3:y:2021:i:3:p:15-25
    DOI: 10.36096/brss.v3i3.264
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    References listed on IDEAS

    as
    1. Linda Koopmans & Claire Bernaards & Vincent Hildebrandt & Stef van Buuren & Allard J. van der Beek & Henrica C.W. de Vet, 2012. "Development of an individual work performance questionnaire," International Journal of Productivity and Performance Management, Emerald Group Publishing, vol. 62(1), pages 6-28, November.
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    Cited by:

    1. Nurul Husna Hasan & Muafi Muafi, 2023. "The influence of Islamic emotional intelligence and work-life balance on organizational commitment mediated by burnout," International Journal of Business Ecosystem & Strategy (2687-2293), Bussecon International Academy, vol. 5(1), pages 01-10, January.

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