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Exploring Technology's Impact on Digitalization, Leadership, and Employee Performance: A Case Study of Local Authorities in Mauritius

Author

Listed:
  • Leenshya Gunnoo

    (University of Technology Mauritius)

  • Eric Bindah

    (University of Mauritius)

  • Sudursun Thakoor

    (University of Technology Mauritius)

Abstract

This study examines the relationship between digitalization and employee performance in local authorities in Mauritius, focusing on resistance to change, employee engagement, leadership, resources, education, and the success of digital initiatives like the Innovative Council. Using primary data from an online survey analyzed via Statistical Package for the Social Sciences, positive relationships were found between employee performance, workplace culture, and digitalization level. However, leadership support had an unexpected inverse effect. Recommendations include enhancing digital infrastructure, refining training, and promoting workplace culture, emphasizing further research on leadership's role.

Suggested Citation

  • Leenshya Gunnoo & Eric Bindah & Sudursun Thakoor, 2024. "Exploring Technology's Impact on Digitalization, Leadership, and Employee Performance: A Case Study of Local Authorities in Mauritius," Economics and Applied Informatics, "Dunarea de Jos" University of Galati, Faculty of Economics and Business Administration, issue 3, pages 55-66.
    • Handle: RePEc:ddj:fseeai:y:2024:i:3:p:55-66
    DOI: https://doi.org/10.35219/eai15840409430
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