Formación y entrenamiento para personal de contacto en empresas de servicios
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References listed on IDEAS
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More about this item
Keywords
Formación; entrenamiento; personal de contacto; gestión de recursos humanos; empresas de servicios; Formation; Training; Frontline Staff; Human Resource Management; Service Enterprises.;All these keywords.
JEL classification:
- M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
- J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
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