How Do Customers Alter Their Basket Composition When They Perceive the Retail Store to Be Crowded? An Empirical Study
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DOI: 10.1016/j.jretai.2020.05.004
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Cited by:
- Nanni, Anastasia & Ordanini, Andrea, 2024. "Digital signage for promoting price discounts: First insights into customer spending on distant and nearby discounted products," Journal of Retailing, Elsevier, vol. 100(2), pages 186-198.
- Rossetti, Tomás & Yoon, So-Yeon & Daziano, Ricardo A., 2022. "Social distancing and store choice in times of a pandemic," Journal of Retailing and Consumer Services, Elsevier, vol. 65(C).
- Huang, Rui & Huang, Minxue & Zhao, Jing & Liu, Yuan, 2024. "Absence makes the heart grow fonder: The interactive effect of crowding information and spatial distance on consumers’ patronage intention," Journal of Business Research, Elsevier, vol. 176(C).
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Keywords
Crowding; Retailing; Shopping behavior; Basket composition; Large-scale field study;All these keywords.
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