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A model of organizational learning in practice

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  • Delio Ignacio Castaneda Zapata
  • Sandra Patricia Duarte Aponte

Abstract

The paper analyzes the organizational learning process experienced in the design of a new packing service for the pharmaceutical sector, using the 4I model designed by Crossan, Lane and White (1999) and its further developments. It was carried out an exploratory study using qualitative research methods. It was found evidence supporting the learning processes stated by the original model and its further developments. The interviews and focus group results suggested that organizational learning is not always a lineal process as stated by the model. Individual and group learning are parallel interacting and unfinished processes. This study contributed to adding empirical evidence to the 4I model of organizational learning and its further developments, in a manufacturing firm.

Suggested Citation

  • Delio Ignacio Castaneda Zapata & Sandra Patricia Duarte Aponte, 2013. "A model of organizational learning in practice," Estudios Gerenciales, Universidad Icesi, December.
    • Handle: RePEc:col:000129:011432
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    File URL: http://www.icesi.edu.co/revistas/index.php/estudios_gerenciales/article/view/1739
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    References listed on IDEAS

    as
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    3. Ana Cristina Marín & María Isabel Velasco, 2001. "Historias de aprendizaje: una herramienta para el desarrollo organizacional," Estudios Gerenciales, Universidad Icesi, September.
    4. George P. Huber, 1991. "Organizational Learning: The Contributing Processes and the Literatures," Organization Science, INFORMS, vol. 2(1), pages 88-115, February.
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    More about this item

    Keywords

    Organizational learning; Processes of learning;

    JEL classification:

    • M54 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - Labor Management

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