Three cases of compliance with governance regulation: an organizational learning perspective
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DOI: 10.1007/s10997-019-09468-y
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- Matteo Cotugno & Valeria Stefanelli, 2023. "Management customer complaints and performance: banks, be careful!," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 27(1), pages 371-412, March.
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Keywords
Compliance; Governance regulation; Organizational learning; Strategy;All these keywords.
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