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Emotional Labor for Entrepreneurs: A Natural and Necessary Extension

Author

Listed:
  • Burch Gerald F.

    (Department of Management, Tarleton State University, Stephenville, TX, USA)

  • Batchelor John H.

    (Department of Management, University of West Florida, Pensacola, FL, USA)

  • Humphrey Ronald H.

    (Department of Management, Virginia Commonwealth University, Richmond, VA, USA)

Abstract

The field of entrepreneurship is actively unraveling the connections between entrepreneurs, their stakeholders, and their environment by viewing the phenomenon through an affective lens. This article extends almost three and a half decades of emotional labor research into the study of entrepreneurship by proposing an Affective Entrepreneurial Events Model. Building on organizational behavior research and recent, relevant entrepreneurship models, this conceptual model establishes four areas of understanding. First, we propose a method by which affect influences the entrepreneurial processes. Second, we demonstrate how what we already know from emotional labor research can affect the outcomes for entrepreneurs and their stakeholders. Third, we discuss how the entrepreneur’s performance of emotional labor shapes the entrepreneurial environment. And last, we use the extreme emotional conditions provided by the entrepreneur’s environment to further understand the concepts associated with emotional labor.

Suggested Citation

  • Burch Gerald F. & Batchelor John H. & Humphrey Ronald H., 2013. "Emotional Labor for Entrepreneurs: A Natural and Necessary Extension," Entrepreneurship Research Journal, De Gruyter, vol. 3(3), pages 331-366, July.
    • Handle: RePEc:bpj:erjour:v:3:y:2013:i:3:p:331-366:n:3
    DOI: 10.1515/erj-2012-0022
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    References listed on IDEAS

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    1. Lisa Heinze, 2020. "Fashion with heart: Sustainable fashion entrepreneurs, emotional labour and implications for a sustainable fashion system," Sustainable Development, John Wiley & Sons, Ltd., vol. 28(6), pages 1554-1563, November.
    2. M. Afzalur Rahim & Zhenzhong Ma & Cheng-Sim Quah & Md. Sahidur Rahman & Sajjad M. Jasimuddin & Leslie Shaw & Adnan Ozyilmaz, 2019. "Intelligent entrepreneurship and firm performance: A cross-cultural investigation," Journal of International Entrepreneurship, Springer, vol. 17(4), pages 475-493, December.

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