IDEAS home Printed from https://ideas.repec.org/a/bla/labour/v38y2024i2p177-202.html
   My bibliography  Save this article

Non‐routine tasks and ICT tools in telework

Author

Listed:
  • Toshihiro Okubo

Abstract

Telework has spread during the pandemic of coronavirus disease (COVID‐19). Using a unique individual‐level survey in Japan, we investigate how telework has changed the way people live and work and what impediments hamper telework use. As a result, we find that telework allows workers to spend more time on leisure and their families. Compared with routine task workers, non‐routine (abstract) task workers are more suited to telework. However, once engaged in telework, non‐routine task workers have fewer opportunities to communicate with coworkers, which is a serious impediment that tends to hamper work performance and compromise mental health.

Suggested Citation

  • Toshihiro Okubo, 2024. "Non‐routine tasks and ICT tools in telework," LABOUR, CEIS, vol. 38(2), pages 177-202, June.
  • Handle: RePEc:bla:labour:v:38:y:2024:i:2:p:177-202
    DOI: 10.1111/labr.12262
    as

    Download full text from publisher

    File URL: https://doi.org/10.1111/labr.12262
    Download Restriction: no

    File URL: https://libkey.io/10.1111/labr.12262?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Other versions of this item:

    References listed on IDEAS

    as
    1. Richard Baldwin & Toshihiro Okubo, 2024. "Are software automation and teleworker substitutes? Preliminary evidence from Japan," The World Economy, Wiley Blackwell, vol. 47(4), pages 1531-1556, April.
    2. Alexander Bick & Adam Blandin & Karel Mertens, 2023. "Work from Home before and after the COVID-19 Outbreak," American Economic Journal: Macroeconomics, American Economic Association, vol. 15(4), pages 1-39, October.
    3. Adams-Prassl, A. & Boneva, T. & Golin, M. & Rauh, C., 2020. "Work Tasks That Can Be Done From Home: Evidence on Variation Within and Across Occupations and Industries," Cambridge Working Papers in Economics 2040, Faculty of Economics, University of Cambridge.
    4. Coenen, Marja & Kok, Robert A.W., 2014. "Workplace flexibility and new product development performance: The role of telework and flexible work schedules," European Management Journal, Elsevier, vol. 32(4), pages 564-576.
    5. Sara De La Rica & Lucas Gortazar, 2015. "Differences in Job De-Routinization in OECD countries: Evidence from PIAAC," Working Papers 2015-11, FEDEA.
    6. Simon Mongey & Laura Pilossoph & Alexander Weinberg, 2021. "Which workers bear the burden of social distancing?," The Journal of Economic Inequality, Springer;Society for the Study of Economic Inequality, vol. 19(3), pages 509-526, September.
    7. Adams-Prassl, Abi & Boneva, Teodora & Golin, Marta & Rauh, Christopher, 2022. "Work that can be done from home: evidence on variation within and across occupations and industries," Labour Economics, Elsevier, vol. 74(C).
    8. Daron Acemoglu, 1999. "Changes in Unemployment and Wage Inequality: An Alternative Theory and Some Evidence," American Economic Review, American Economic Association, vol. 89(5), pages 1259-1278, December.
    9. David H. Autor & David Dorn, 2013. "The Growth of Low-Skill Service Jobs and the Polarization of the US Labor Market," American Economic Review, American Economic Association, vol. 103(5), pages 1553-1597, August.
    10. Nicholas Bloom & James Liang & John Roberts & Zhichun Jenny Ying, 2015. "Does Working from Home Work? Evidence from a Chinese Experiment," The Quarterly Journal of Economics, President and Fellows of Harvard College, vol. 130(1), pages 165-218.
    11. Dingel, Jonathan I. & Neiman, Brent, 2020. "How many jobs can be done at home?," Journal of Public Economics, Elsevier, vol. 189(C).
    12. Jos Van Ommeren & Gerard J. Van Den Berg & Cees Gorter, 2000. "Estimating the Marginal Willingness to Pay for Commuting," Journal of Regional Science, Wiley Blackwell, vol. 40(3), pages 541-563, August.
    13. Gottlieb, Charles & Grobovšek, Jan & Poschke, Markus & Saltiel, Fernando, 2021. "Working from home in developing countries," European Economic Review, Elsevier, vol. 133(C).
    14. David H. Autor & Lawrence F. Katz & Melissa S. Kearney, 2006. "The Polarization of the U.S. Labor Market," American Economic Review, American Economic Association, vol. 96(2), pages 189-194, May.
    15. Okubo, Toshihiro, 2022. "Telework in the spread of COVID-19," Information Economics and Policy, Elsevier, vol. 60(C).
    16. Mitomo, Hitoshi & Jitsuzumi, Toshiya, 1999. "Impact of telecommuting on mass transit congestion: the Tokyo case," Telecommunications Policy, Elsevier, vol. 23(10-11), pages 741-751, November.
    17. Alipour, Jean-Victor & Falck, Oliver & Schüller, Simone, 2023. "Germany’s capacity to work from home," European Economic Review, Elsevier, vol. 151(C).
    18. Glenn Dutcher, E., 2012. "The effects of telecommuting on productivity: An experimental examination. The role of dull and creative tasks," Journal of Economic Behavior & Organization, Elsevier, vol. 84(1), pages 355-363.
    19. José Ignacio Giménez-Nadal & José Alberto Molina & Jorge Velilla, 2019. "Work time and well-being for workers at home: evidence from the American Time Use Survey," International Journal of Manpower, Emerald Group Publishing Limited, vol. 41(2), pages 184-206, October.
    20. MORIKAWA Masayuki, 2020. "Productivity of Working from Home during the COVID-19 Pandemic: Evidence from an Employee Survey," Discussion papers 20073, Research Institute of Economy, Trade and Industry (RIETI).
    21. Acemoglu, Daron & Autor, David, 2011. "Skills, Tasks and Technologies: Implications for Employment and Earnings," Handbook of Labor Economics, in: O. Ashenfelter & D. Card (ed.), Handbook of Labor Economics, edition 1, volume 4, chapter 12, pages 1043-1171, Elsevier.
    22. Georg Gottholmseder & Klaus Nowotny & Gerald J. Pruckner & Engelbert Theurl, 2009. "Stress perception and commuting," Health Economics, John Wiley & Sons, Ltd., vol. 18(5), pages 559-576, May.
    23. Alexander W. Bartik & Zoe B. Cullen & Edward L. Glaeser & Michael Luca & Christopher T. Stanton, 2020. "What Jobs are Being Done at Home During the Covid-19 Crisis? Evidence from Firm-Level Surveys," NBER Working Papers 27422, National Bureau of Economic Research, Inc.
    24. Adams-Prassl, Abigail & Boneva, Teodora & Rauh, Christopher & Golin, Marta, 2020. "Work Tasks That Can Be Done From Home: Evidence on Variation Within & Across Occupations and Industries," CEPR Discussion Papers 14901, C.E.P.R. Discussion Papers.
    25. Kawaguchi, Daiji & Motegi, Hiroyuki, 2021. "Who can work from home? The roles of job tasks and HRM practices," Journal of the Japanese and International Economies, Elsevier, vol. 62(C).
    26. Rica, Sara De La & Gortazar, Lucas & Lewandowski, Piotr, 2020. "Job Tasks and Wages in Developed Countries: Evidence from PIAAC," Labour Economics, Elsevier, vol. 65(C).
    27. MORIKAWA Masayuki, 2020. "Productivity of Working from Home during the COVID-19 Pandemic: Evidence from an Employee Survey (Japanese)," Discussion Papers (Japanese) 20034, Research Institute of Economy, Trade and Industry (RIETI).
    28. Haddad, Hebba & Lyons, Glenn & Chatterjee, Kiron, 2009. "An examination of determinants influencing the desire for and frequency of part-day and whole-day homeworking," Journal of Transport Geography, Elsevier, vol. 17(2), pages 124-133.
    29. Toshihiro Okubo & Atsushi Inoue & Kozue Sekijima, 2021. "Teleworker Performance in the COVID-19 Era in Japan," Asian Economic Papers, MIT Press, vol. 20(2), pages 175-192, Summer.
    30. Alipour, Jean-Victor & Fadinger, Harald & Schymik, Jan, 2021. "My home is my castle – The benefits of working from home during a pandemic crisis," Journal of Public Economics, Elsevier, vol. 196(C).
    31. Kazekami, Sachiko, 2020. "Mechanisms to improve labor productivity by performing telework," Telecommunications Policy, Elsevier, vol. 44(2).
    32. Matteo Sostero & Santo Milasi & John Hurley & Enrique Fernandez-Macias & Martina Bisello, 2020. "Teleworkability and the COVID-19 crisis: a new digital divide?," JRC Working Papers on Labour, Education and Technology 2020-05, Joint Research Centre.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Okubo, Toshihiro, 2022. "Telework in the spread of COVID-19," Information Economics and Policy, Elsevier, vol. 60(C).
    2. Kawaguchi, Daiji & Motegi, Hiroyuki, 2021. "Who can work from home? The roles of job tasks and HRM practices," Journal of the Japanese and International Economies, Elsevier, vol. 62(C).
    3. Behrens, Kristian & Kichko, Sergei & Thisse, Jacques-Francois, 2024. "Working from home: Too much of a good thing?," Regional Science and Urban Economics, Elsevier, vol. 105(C).
    4. Masayuki Morikawa, 2022. "Work‐from‐home productivity during the COVID‐19 pandemic: Evidence from Japan," Economic Inquiry, Western Economic Association International, vol. 60(2), pages 508-527, April.
    5. Richard Baldwin & Toshihiro Okubo, 2024. "Are software automation and teleworker substitutes? Preliminary evidence from Japan," The World Economy, Wiley Blackwell, vol. 47(4), pages 1531-1556, April.
    6. MORIKAWA Masayuki, 2021. "Productivity of Working from Home during the COVID-19 Pandemic: Panel Data Analysis," Discussion papers 21078, Research Institute of Economy, Trade and Industry (RIETI).
    7. Julia Darby & Stuart McIntyre & Graeme Roy, 2022. "What can analysis of 47 million job advertisements tell us about how opportunities for homeworking are evolving in the United Kingdom?," Industrial Relations Journal, Wiley Blackwell, vol. 53(4), pages 281-302, July.
    8. Gokan,Toshitaka & Kichko,Sergei & Matheson,Jesse A & Thisse,Jacques-François, 2022. "How the rise of teleworking will reshape labor markets and cities?," IDE Discussion Papers 868, Institute of Developing Economies, Japan External Trade Organization(JETRO).
    9. Bamieh, Omar & Ziegler, Lennart, 2022. "Are remote work options the new standard? Evidence from vacancy postings during the COVID-19 crisis," Labour Economics, Elsevier, vol. 76(C).
    10. KITAGAWA Ritsu & KURODA Sachiko & OKUDAIRA Hiroko & OWAN Hideo, 2021. "Working from Home: Its Effects on Productivity and Mental Health," Discussion papers 21024, Research Institute of Economy, Trade and Industry (RIETI).
    11. Sangmin Aum & Sang Yoon (Tim) Lee & Yongseok Shin, 2022. "Who Should Work from Home During a Pandemic? The Wage-Infection Trade-off," Review, Federal Reserve Bank of St. Louis, vol. 104(2), pages 92-109.
    12. Aditya Goenka & Lin Liu & Manh-Hung Nguyen, 2021. "Modeling optimal quarantines with waning immunity," Discussion Papers 21-10, Department of Economics, University of Birmingham.
    13. Aditya Goenka & Lin Liu & Manh-Hung Nguyen, 2020. "Modeling optimal quarantines under infectious disease related mortality," Working Papers 202025, University of Liverpool, Department of Economics.
    14. Chihiro Inoue & Yusuke Ishihata & Shintaro Yamaguchi, 2024. "Working from home leads to more family-oriented men," Review of Economics of the Household, Springer, vol. 22(2), pages 783-829, June.
    15. Kosteas, Vasilios D. & Renna, Francesco & Scicchitano, Sergio, 2022. "Covid-19 and Working from Home: toward a "new normal"?," GLO Discussion Paper Series 1013, Global Labor Organization (GLO).
    16. MORIKAWA Masayuki, 2020. "Productivity of Working from Home during the COVID-19 Pandemic: Evidence from an Employee Survey," Discussion papers 20073, Research Institute of Economy, Trade and Industry (RIETI).
    17. Masayuki Morikawa, 2024. "Productivity dynamics of work from home: Firm-level evidence from Japan," Journal of Evolutionary Economics, Springer, vol. 34(2), pages 465-487, April.
    18. Eiji Yamamura & Yoshiro Tsustsui, 2021. "School closures and mental health during the COVID-19 pandemic in Japan," Journal of Population Economics, Springer;European Society for Population Economics, vol. 34(4), pages 1261-1298, October.
    19. Christian Kagerl & Julia Starzetz, 2023. "Working from home for good? Lessons learned from the COVID-19 pandemic and what this means for the future of work," Journal of Business Economics, Springer, vol. 93(1), pages 229-265, January.
    20. Hansen, Stephen & Lambert, Peter John & Bloom, Nicholas & Davis, Steven J. & Sadun, Raffaella & Taska, Bledi, 2023. "Remote Work across Jobs, Companies, and Space," IZA Discussion Papers 15980, Institute of Labor Economics (IZA).

    More about this item

    JEL classification:

    • J20 - Labor and Demographic Economics - - Demand and Supply of Labor - - - General
    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:bla:labour:v:38:y:2024:i:2:p:177-202. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Wiley Content Delivery (email available below). General contact details of provider: https://edirc.repec.org/data/csrotit.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.