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Health-care assistants, aspiration, frustration and job satisfaction in the workplace

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  • Ian Clark

Abstract

This paper focuses on health-care assistants as individuals and a sectional group in terms of how they experience the NHS modernisation and skill mix agenda. Empirical material focuses on aspiration, frustration and job satisfaction. Findings report highly sectional work groups which promote populist coping strategies.

Suggested Citation

  • Ian Clark, 2014. "Health-care assistants, aspiration, frustration and job satisfaction in the workplace," Industrial Relations Journal, Wiley Blackwell, vol. 45(4), pages 300-312, July.
    • Handle: RePEc:bla:indrel:v:45:y:2014:i:4:p:300-312
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    File URL: http://hdl.handle.net/10.1111/irj.12053
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    References listed on IDEAS

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    1. Sharon C. Bolton, 2004. "A Simple Matter of Control? NHS Hospital Nurses and New Management," Journal of Management Studies, Wiley Blackwell, vol. 41(2), pages 317-333, March.
    2. Ian Kessler & Paul Heron & Sue Dopson, 2013. "Indeterminacy and the Regulation of Task Allocation: The Shape of Support Roles in Healthcare," British Journal of Industrial Relations, London School of Economics, vol. 51(2), pages 310-332, June.
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