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The relationship between Business Process Management and Knowledge Management - selected aspects from a study of companies in Poland

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  • Agnieszka Bitkowska

    (Warsaw University of Technology - Faculty of Management, ul. Narbutta 85, 02-524 Warsaw, Poland)

Abstract

The integration of the concepts of Business Process Management (BPM) and Knowledge Management (KM) is a challenging research issue today, and should be analyzed jointly in contemporary enterprises. The challenge for modern process organizations is the constant accumulation of knowledge and its skillful use in order to gain a competitive advantage and ensure a stable position in the market. Despite the growing interest among researchers and practitioners there is a lack of articles in this area. The main objective of this paper is to identify the relation between Business Process Management and Knowledge Management. The article presents the results of empirical research conducted by the author in contemporary enterprises in Poland in 2019, and some solutions, as well as benefits, related to the correlation of these two concepts. Business Process Management has a positive influence over Knowledge Management processes. The identification, acquisition, presentation and documentation of knowledge are not independent tasks, but are implemented within processes. The implementation of Knowledge Management stimulates employee creativity and supports internal communication. Building a process organization using best practices and guidelines minimizes the risk of failure of projects to improve the organization and implement Knowledge Management. In order to test the correlations between them, Yule’s, Pearson’s, and Bykowski’s coefficients have been used.

Suggested Citation

  • Agnieszka Bitkowska, 2020. "The relationship between Business Process Management and Knowledge Management - selected aspects from a study of companies in Poland," Journal of Entrepreneurship, Management and Innovation, Fundacja Upowszechniająca Wiedzę i Naukę "Cognitione", vol. 16(1), pages 169-193.
    • Handle: RePEc:aae:journl:v:16:y:2020:i:1:p:169-193
    DOI: 10.7341/20201616
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    References listed on IDEAS

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    1. Hsiu‐Fen Lin, 2007. "Knowledge sharing and firm innovation capability: an empirical study," International Journal of Manpower, Emerald Group Publishing Limited, vol. 28(3/4), pages 315-332, June.
    2. Michael Rosemann & Jan Brocke, 2010. "The Six Core Elements of Business Process Management," International Handbooks on Information Systems, in: Jan vom Brocke & Michael Rosemann (ed.), Handbook on Business Process Management 1, pages 107-122, Springer.
    3. Hsiu-Fen Lin, 2007. "Knowledge sharing and firm innovation capability: an empirical study," International Journal of Manpower, Emerald Group Publishing, vol. 28(1), pages 315 - 332, April.
    4. Bengt-Åke Lundvall & Peter Nielsen, 2007. "Knowledge management and innovation performance," International Journal of Manpower, Emerald Group Publishing, vol. 28(1), pages 207 - 223, April.
    5. Gavrilova, T. & Alsufiev, A. & Pleshkova, A., 2017. "Influence of Knowledge Management Practices on Company Performance Results in Russian Context," Working Papers 8598, Graduate School of Management, St. Petersburg State University.
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    Cited by:

    1. Gheorghe Ioan Pop & Aurel Mihail Titu & Alina Bianca Pop, 2023. "Enhancing Aerospace Industry Efficiency and Sustainability: Process Integration and Quality Management in the Context of Industry 4.0," Sustainability, MDPI, vol. 15(23), pages 1-20, November.
    2. Meira Levy & Irit Hadar & Itzhak Aviv, 2021. "Agile-Based Education for Teaching an Agile Requirements Engineering Methodology for Knowledge Management," Sustainability, MDPI, vol. 13(5), pages 1-21, March.
    3. Itzhak Aviv & Irit Hadar & Meira Levy, 2021. "Knowledge Management Infrastructure Framework for Enhancing Knowledge-Intensive Business Processes," Sustainability, MDPI, vol. 13(20), pages 1-32, October.
    4. Stanisław Brzeziński & Agnieszka Bitkowska, 2022. "Integrated Business Process Management in Contemporary Enterprises - a Challenge or a Necessity?," Contemporary Economics, University of Economics and Human Sciences in Warsaw., vol. 16(4), December.

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