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Service Multinationals: Conceptualization, Measurement and Theory

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Cited by:

  1. Andre Jungmittag, 2019. "Service trade restrictiveness and internationalisation of retail trade," International Economics and Economic Policy, Springer, vol. 16(2), pages 293-333, April.
  2. Joseph Francois & Bernard Hoekman, 2010. "Services Trade and Policy," Journal of Economic Literature, American Economic Association, vol. 48(3), pages 642-692, September.
  3. Sanchez-Peinado, Esther & Pla-Barber, Jose, 2006. "A multidimensional concept of uncertainty and its influence on the entry mode choice: An empirical analysis in the service sector," International Business Review, Elsevier, vol. 15(3), pages 215-232, June.
  4. Oetzel, Jennifer M. & Banerjee, Sudeshna Ghosh, 2008. "A case of the tortoise versus the hare? Deregulation process, timing, and firm performance in emerging markets," International Business Review, Elsevier, vol. 17(1), pages 54-77, February.
  5. Tao Bai & Stephen Chen & Xiao He, 2019. "How Home-Country Political Connections Influence the Internationalization of Service Firms," Management International Review, Springer, vol. 59(4), pages 541-560, August.
  6. Wing-Fai Leung, 1997. "The duration of international joint ventures an foreign wholly-owned subsidiaries," Applied Economics, Taylor & Francis Journals, vol. 29(10), pages 1255-1269.
  7. Stevens, Charles E. & Makarius, Erin E. & Mukherjee, Debmalya, 2015. "It Takes Two to Tango: Signaling Behavioral Intent in Service Multinationals' Foreign Entry Strategies," Journal of International Management, Elsevier, vol. 21(3), pages 235-248.
  8. Parvinder Pal Singh & Harpreet Singh Chahal, 2020. "Consumers Attitude Towards Controversial Television Commercials and Its Impact on Purchase Intentions," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 45(1), pages 118-141, February.
  9. Chadee, Doren D. & Qiu, Feng, 2001. "Foreign ownership of equity joint ventures in China: a pooled cross-section-time series analysis," Journal of Business Research, Elsevier, vol. 52(2), pages 123-133, May.
  10. Oded Shenkar & Guoyong Liang & Rakefet Shenkar, 2022. "The last frontier of globalization: Trade and foreign direct investment in healthcare," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 53(2), pages 362-374, March.
  11. Arvanitis, Spyros & Hollenstein, Heinz & Stucki, Tobias, 2016. "Does the explanatory power of the OLI approach differ among sectors and business functions? Evidence from firm-level data," Economics - The Open-Access, Open-Assessment E-Journal (2007-2020), Kiel Institute for the World Economy (IfW Kiel), vol. 10, pages 1-46.
  12. Alan M. Rugman & Alain Verbeke, 2012. "A new perspective on the regional and global strategies of multinational services firms," Chapters, in: Handbook of Research on International Strategic Management, chapter 13, pages 257-270, Edward Elgar Publishing.
  13. Ogasavara, Mario Henrique & Hoshino, Yasuo, 2007. "The impact of ownership, internalization, and entry mode on Japanese subsidiaries' performance in Brazil," Japan and the World Economy, Elsevier, vol. 19(1), pages 1-25, January.
  14. Peggy A. Cloninger & Benjamin Oviatt, 2007. "Service Content and the Internationalization of Young Ventures: An Empirical Test," Entrepreneurship Theory and Practice, , vol. 31(2), pages 233-256, March.
  15. Hellman, Pasi, 1996. "The internationalization of Finnish financial service companies," International Business Review, Elsevier, vol. 5(2), pages 191-208, April.
  16. K. Skylar Powell, 2014. "Profitability and Speed of Foreign Market Entry," Management International Review, Springer, vol. 54(1), pages 31-45, February.
  17. Chang, Tung-Lung S. & Chuang, Cheng-Min & Jan, Wen-Shiung, 1998. "International collaboration of law firms: Modes, motives and advantages," Journal of World Business, Elsevier, vol. 33(3), pages 241-262, October.
  18. Liis Roosaar & Urmas Varblane & Jaan Masso, 2020. "Productivity Gains From Labour Churning In Economic Crisis: Do Foreign Firms Gain More?," University of Tartu - Faculty of Economics and Business Administration Working Paper Series 125, Faculty of Economics and Business Administration, University of Tartu (Estonia).
  19. Lahiri, Somnath & Karna, Amit & Chittaranjan Kalubandi, Sai & Edacherian, Saneesh, 2022. "Performance implications of outsourcing: A meta-analysis," Journal of Business Research, Elsevier, vol. 139(C), pages 1303-1316.
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  21. Tomlin, Kasaundra M., 2008. "Japanese FDI into U.S. service industries: Exchange rate changes and services tradability," Japan and the World Economy, Elsevier, vol. 20(4), pages 521-541, December.
  22. Muhammed Altuntas & Gerrit Gößmann, 2016. "The Relationship Between Home Market Performance and Internationalization Decisions: Evidence From German Insurance Groups," Risk Management and Insurance Review, American Risk and Insurance Association, vol. 19(1), pages 37-71, March.
  23. Yildirim, Canan & Kasman, Adnan & Gulamhussen, Mohamed Azzim, 2023. "Efficiency of multinational banks: Impacts of geographic and product loci," International Business Review, Elsevier, vol. 32(5).
  24. M. Krishna Erramilli & Derrick E. D'Souza, 1993. "Venturing into Foreign Markets: The Case of the Small Service Firm," Entrepreneurship Theory and Practice, , vol. 17(4), pages 29-41, July.
  25. Lo, Fang-Yi, 2015. "Transaction cost determinants and advantage transferability's effect on international ownership strategy," Journal of Business Research, Elsevier, vol. 68(11), pages 2312-2316.
  26. Petrou, Andreas, 2007. "Multinational banks from developing versus developed countries: Competing in the same arena?," Journal of International Management, Elsevier, vol. 13(3), pages 376-397, September.
  27. Davis, Tim R.V., 2004. "Different service firms, different international strategies," Business Horizons, Elsevier, vol. 47(6), pages 51-59.
  28. Kirca, Ahmet H. & Fernandez, Whitney Douglas & Kundu, Sumit K., 2016. "An empirical analysis and extension of internalization theory in emerging markets: The role of firm-specific assets and asset dispersion in the multinationality-performance relationship," Journal of World Business, Elsevier, vol. 51(4), pages 628-640.
  29. Helena Maria Ferreira Rêgo & Celeste Amorim Varum & Anabela Carneiro, 2010. "Empresas Estrangeiras e Capital Humano nos Serviços Intensivos em Conhecimento," Notas Económicas, Faculty of Economics, University of Coimbra, issue 32, pages 06-21, December.
  30. Tatoglu, Ekrem & W. Glaister, Keith, 1998. "An analysis of motives for western FDI in Turkey," International Business Review, Elsevier, vol. 7(2), pages 203-230, April.
  31. Meyer, Chris R. & Skaggs, Bruce C. & Nair, Sudhir & Cohen, David G., 2015. "Customer Interaction Uncertainty, Knowledge, and Service Firm Internationalization," Journal of International Management, Elsevier, vol. 21(3), pages 249-259.
  32. Farok J. Contractor & Susan M. Mudambi, 2008. "The influence of human capital investment on the exports of services and goods: An analysis of the top 25 services outsourcing countries," Management International Review, Springer, vol. 48(4), pages 433-445, April.
  33. Staniland, Martin, 1997. "Surviving the single market: Corporate dilemmas and strategies of European Airlines," Journal of Air Transport Management, Elsevier, vol. 3(4), pages 197-210.
  34. Cloninger, Peggy A., 2004. "The effect of service intangibility on revenue from foreign markets," Journal of International Management, Elsevier, vol. 10(1), pages 125-146.
  35. Ozdemir, Ozgur & Upneja, Arun, 2016. "The role of internationalization on the IPO performance of service firms: Examination of initial returns, long-run returns, and survivability," International Business Review, Elsevier, vol. 25(5), pages 997-1009.
  36. Athanasios A. Pallis & Francesco Parola & Giovanni Satta & Theo E. Notteboom, 2018. "Private entry in cruise terminal operations in the Mediterranean Sea," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 20(1), pages 1-28, March.
  37. R B McNaughton, 1999. "Transaction Cost Analysis and the Methodology of Foreign-Market Entry-Mode Studies," Environment and Planning A, , vol. 31(4), pages 575-596, April.
  38. Sichtmann, Christina & Griese, Ilka & Klein, Maren, 2007. "Determinants of the international performance of services: a conceptual model," Discussion Papers 2007/17, Free University Berlin, School of Business & Economics.
  39. Intekhab (Ian) Alam, 2010. "Process of customer interaction during new service development in an emerging country," The Service Industries Journal, Taylor & Francis Journals, vol. 31(16), pages 2741-2756, July.
  40. Ilgaz Arikan & Asli M. Arikan & Oded Shenkar, 2022. "Revisiting emerging market multinational enterprise views: The Goldilocks story restated," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 53(4), pages 781-802, June.
  41. Dolansky, Eric & Alon, Ilan, 2008. "Religious freedom, religious diversity, and Japanese foreign direct investment," Research in International Business and Finance, Elsevier, vol. 22(1), pages 29-39, January.
  42. Amy Glasmeier & Marie Howland, 1993. "Service-Led Rural Development: Definitions, Theories, and Empirical Evidence," International Regional Science Review, , vol. 16(1-2), pages 197-229, April.
  43. Popli, Manish & Raithatha, Mehul & Ahsan, Faisal Mohammad, 2021. "Signaling behavioral intent through better governance: A study of emerging market multinational enterprises," Journal of Business Research, Elsevier, vol. 135(C), pages 697-710.
  44. Love, James H. & Mansury, Mica Ariana, 2009. "Exporting and productivity in business services: Evidence from the United States," International Business Review, Elsevier, vol. 18(6), pages 630-642, December.
  45. Riku Laanti & Fred McDougall & Georges Baume, 2009. "How well do Traditional Theories Explain the Internationalisation of Service MNEs from Small and Open Economies? – Case: National Telecommunication Companies," Management International Review, Springer, vol. 49(1), pages 121-144, February.
  46. Nachum, L. & Rolle, J. D., 1999. "Home country and firm-specific ownership advantages: A study of US, UK and French advertising agencies," International Business Review, Elsevier, vol. 8(5-6), pages 633-660, October.
  47. Wu, Xiaohong & Strange, Roger, 2000. "The location of foreign insurance companies in China," International Business Review, Elsevier, vol. 9(3), pages 383-398, June.
  48. Alexander Mohr & Georgios Batsakis, 2017. "Internationalization Speed and Firm Performance: A Study of the Market-Seeking Expansion of Retail MNEs," Management International Review, Springer, vol. 57(2), pages 153-177, April.
  49. Hyung-Gon Jeong, 2014. "The Determinants of Foreign Direct Investment in the Business Services Industry," International Economic Journal, Taylor & Francis Journals, vol. 28(3), pages 475-495, September.
  50. Satta, Giovanni & Parola, Francesco & Persico, Luca, 2014. "Temporal and Spatial Constructs in Service Firms' Internationalization Patterns: The Determinants of the Accelerated Growth of Emerging MNEs," Journal of International Management, Elsevier, vol. 20(4), pages 421-435.
  51. Sumit K. Kundu & Hemant Merchant, 2008. "Service multinationals: Their past, present, and future," Management International Review, Springer, vol. 48(4), pages 371-377, April.
  52. Anthony Chin & Hong Junjie, 2005. "The Location Decisions of Foreign Logistics Firms in China : Does Transport Network Capacity Matter?," Trade Working Papers 22568, East Asian Bureau of Economic Research.
  53. Javalgi, Rajshekhar (Raj) G. & Deligonul, Seyda & Dixit, Ashutosh & Cavusgil, S. Tamer, 2011. "International Market Reentry: A Review and Research Framework," International Business Review, Elsevier, vol. 20(4), pages 377-393, August.
  54. Alan Richardson & Laura MacDonald, 2002. "Linking international business theory to accounting history: implications of the international evolution of the state and the firm for accounting history research," Accounting and Business Research, Taylor & Francis Journals, vol. 32(2), pages 67-77.
  55. Biener, Christian & Eling, Martin & Jia, Ruo, 2017. "The structure of the global reinsurance market: An analysis of efficiency, scale, and scope," Journal of Banking & Finance, Elsevier, vol. 77(C), pages 213-229.
  56. Henk Kox, 2001. "Exposure of the business services industry to international competition," CPB Document 10.rdf, CPB Netherlands Bureau for Economic Policy Analysis.
  57. Kundu, Sumit K. & Lahiri, Somnath, 2015. "Turning the Spotlight on Service Multinationals: New Theoretical Insights and Empirical Evidence," Journal of International Management, Elsevier, vol. 21(3), pages 215-219.
  58. Parkhe, Arvind & Miller, Stewart R., 1998. "Foreign operations of U.S. banks: Impact of environmental differences and ownership advantages on organizational form preferences," Journal of International Management, Elsevier, vol. 4(1), pages 59-83, July.
  59. Brouthers, Keith D. & Brouthers, Lance Eliot & Werner, Steve, 1996. "Dunning's eclectic theory and the smaller firm: The impact of ownership and locational advantages on the choice of entry-modes in the computer software industry," International Business Review, Elsevier, vol. 5(4), pages 377-394, August.
  60. Brouthers, Keith D. & Brouthers, Lance Eliot & Werner, Steve, 2002. "Industrial sector, perceived environmental uncertainty and entry mode strategy," Journal of Business Research, Elsevier, vol. 55(6), pages 495-507, June.
  61. Javalgi, Rajshekhar G. & Lawson, Diana & Gross, Andrew C. & White, D. Steven, 1998. "Firm characteristics and export propensity: a comparison of manufacturers and manufacturing-based service providers," International Business Review, Elsevier, vol. 7(5), pages 521-534, October.
  62. Dirk Morschett & Hanna Schramm-Klein & Bernhard Swoboda, 2008. "Entry Modes for Manufacturers’ International After-Sales Service: Analysis of Transaction-specific, Firm-specific and Country-specific Determinants," Management International Review, Springer, vol. 48(5), pages 525-550, November.
  63. Marie-Line Duboz & Nathalie Kroichvili & Julie Le Gallo, 2019. "What matters most for FDI attraction in services: country or region performance? An empirical analysis of EU for 1997–2012," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 63(3), pages 601-638, December.
  64. Spyros Arvanitis & Heinz Hollenstein & Tobias Stucki, 2013. "Determinants of Internationalisation - Do they Differ among Sectors and Business Functions?," KOF Working papers 13-348, KOF Swiss Economic Institute, ETH Zurich.
  65. I. De Beelde & N. Gonthier-Besacier & A. Mikol, 2006. "The Introduction Of The Anglo-American Audit Firms In France," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 06/392, Ghent University, Faculty of Economics and Business Administration.
  66. Clegg, Jeremy & Cross, Adam R., 2000. "Affiliate and non-affiliate intellectual property transactions in international business: an empirical overview of the UK and USA," International Business Review, Elsevier, vol. 9(4), pages 407-430, August.
  67. Gleich, Wolfgang & Schmeisser, Bjoern & Zschoche, Miriam, 2017. "The influence of competition on international sourcing strategies in the service sector," International Business Review, Elsevier, vol. 26(2), pages 279-287.
  68. Hong, Junjie, 2007. "Transport and the location of foreign logistics firms: The Chinese experience," Transportation Research Part A: Policy and Practice, Elsevier, vol. 41(6), pages 597-609, July.
  69. Surdu, Irina & Mellahi, Kamel, 2016. "Theoretical foundations of equity based foreign market entry decisions: A review of the literature and recommendations for future research," International Business Review, Elsevier, vol. 25(5), pages 1169-1184.
  70. Suresh Singh, 2017. "Rise of Born Globals and Their Association with High Technology Intensity or Services Sector— Myths or Reality?," Global Business Review, International Management Institute, vol. 18(6), pages 1424-1434, December.
  71. Mohamed Azzim Gulamhussen & Carlos Manuel Pinheiro & Alberto Franco Pozzolo, 2017. "Do multinational banks create or destroy shareholder value? A cross‐country analysis," Financial Markets, Institutions & Instruments, John Wiley & Sons, vol. 26(5), pages 295-313, December.
  72. Teegen, Hildy, 2000. "Examining strategic and economic development implications of globalising through franchising," International Business Review, Elsevier, vol. 9(4), pages 497-521, August.
  73. O'Higgins, Ciara & Andreeva, Tatiana & Goya, Nekane Aramburu, 2022. "The hows and whys of foreign operation mode combinations: The role of knowledge processes," Journal of World Business, Elsevier, vol. 57(2).
  74. Markus Venzin & Vikas Kumar & Jens Kleine, 2008. "Internationalization of retail banks: A micro-level study of the multinationality-performance relationship," Management International Review, Springer, vol. 48(4), pages 463-485, April.
  75. Mohr, Alex & Batsakis, Georgios, 2018. "Firm resources, cultural distance and simultaneous international expansion in the retail sector," International Business Review, Elsevier, vol. 27(1), pages 113-124.
  76. Fayez A. Elayan & Kuntara Pukthuanthong & Richard Roll, 2006. "Investor Reaction to Inter‐corporate Business Contracting: Evidence and Explanation," Economic Notes, Banca Monte dei Paschi di Siena SpA, vol. 35(3), pages 253-291, November.
  77. S Bagchi-Sen & J Sen, 1997. "The Current State of Knowledge in International Business in Producer Services," Environment and Planning A, , vol. 29(7), pages 1153-1174, July.
  78. Laura Rienda & Lorena Ruiz-Fernández & Rosario Andreu, 2024. "Internationalization and Sustainable Hotel Competitiveness: Resilience and Network Ties to Increase Tourism Sustainability," Sustainability, MDPI, vol. 16(8), pages 1-12, April.
  79. Henry F.L. Chung, 2010. "Analysing marketing customization strategies in Australasian firms: a framework for services and goods exporters," Asia Pacific Business Review, Taylor & Francis Journals, vol. 16(4), pages 505-525, October.
  80. Konara, Palitha, 2020. "The role of language connectedness in reducing home bias in trade, investment, information, and people flows," Research in International Business and Finance, Elsevier, vol. 52(C).
  81. Eduardsen, Jonas & Marinova, Svetla, 2020. "Internationalisation and risk: Literature review, integrative framework and research agenda," International Business Review, Elsevier, vol. 29(3).
  82. Bouquet, Cyril & Hebert, Louis & Delios, Andrew, 2004. "Foreign expansion in service industries: Separability and human capital intensity," Journal of Business Research, Elsevier, vol. 57(1), pages 35-46, January.
  83. Anthony Chin & Hong Junjie, 2005. "The Location Decisions of Foreign Logistics Firms in China : Does Transport Network Capacity Matter?," Trade Working Papers 22568, East Asian Bureau of Economic Research.
  84. Lu, Jiangyong & Liu, Xiaohui & Filatotchev, Igor & Wright, Mike, 2014. "The impact of domestic diversification and top management teams on the international diversification of Chinese firms," International Business Review, Elsevier, vol. 23(2), pages 455-467.
  85. Paul Caussat, 2021. "Competitive Advantages in a Hostile, Regulated Environment: Four Multinational Banks in India," Management International Review, Springer, vol. 61(6), pages 831-879, December.
  86. Helena Turunen & Niina Nummela, 2017. "Internationalisation at home: The internationalisation of location-bound service SMEs," Journal of International Entrepreneurship, Springer, vol. 15(1), pages 36-54, March.
  87. Contractor, Farok J. & Kumar, Vikas & Kundu, Sumit K., 2007. "Nature of the relationship between international expansion and performance: The case of emerging market firms," Journal of World Business, Elsevier, vol. 42(4), pages 401-417, December.
  88. Lo, Fang-Yi & Lin, Feng-Jyh, 2015. "Advantage transfer on location choice and subsidiary performance," Journal of Business Research, Elsevier, vol. 68(7), pages 1527-1531.
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