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Service Multinationals: Conceptualization, Measurement and Theory

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Cited by:

  1. Alan Richardson & Laura MacDonald, 2002. "Linking international business theory to accounting history: implications of the international evolution of the state and the firm for accounting history research," Accounting and Business Research, Taylor & Francis Journals, vol. 32(2), pages 67-77.
  2. Clegg, Jeremy & Cross, Adam R., 2000. "Affiliate and non-affiliate intellectual property transactions in international business: an empirical overview of the UK and USA," International Business Review, Elsevier, vol. 9(4), pages 407-430, August.
  3. Gleich, Wolfgang & Schmeisser, Bjoern & Zschoche, Miriam, 2017. "The influence of competition on international sourcing strategies in the service sector," International Business Review, Elsevier, vol. 26(2), pages 279-287.
  4. Ogasavara, Mario Henrique & Hoshino, Yasuo, 2007. "The impact of ownership, internalization, and entry mode on Japanese subsidiaries' performance in Brazil," Japan and the World Economy, Elsevier, vol. 19(1), pages 1-25, January.
  5. Peggy A. Cloninger & Benjamin Oviatt, 2007. "Service Content and the Internationalization of Young Ventures: An Empirical Test," Entrepreneurship Theory and Practice, , vol. 31(2), pages 233-256, March.
  6. Fayez A. Elayan & Kuntara Pukthuanthong & Richard Roll, 2006. "Investor Reaction to Inter‐corporate Business Contracting: Evidence and Explanation," Economic Notes, Banca Monte dei Paschi di Siena SpA, vol. 35(3), pages 253-291, November.
  7. Dolansky, Eric & Alon, Ilan, 2008. "Religious freedom, religious diversity, and Japanese foreign direct investment," Research in International Business and Finance, Elsevier, vol. 22(1), pages 29-39, January.
  8. Amy Glasmeier & Marie Howland, 1993. "Service-Led Rural Development: Definitions, Theories, and Empirical Evidence," International Regional Science Review, , vol. 16(1-2), pages 197-229, April.
  9. Hong, Junjie, 2007. "Transport and the location of foreign logistics firms: The Chinese experience," Transportation Research Part A: Policy and Practice, Elsevier, vol. 41(6), pages 597-609, July.
  10. Popli, Manish & Raithatha, Mehul & Ahsan, Faisal Mohammad, 2021. "Signaling behavioral intent through better governance: A study of emerging market multinational enterprises," Journal of Business Research, Elsevier, vol. 135(C), pages 697-710.
  11. Andre Jungmittag, 2019. "Service trade restrictiveness and internationalisation of retail trade," International Economics and Economic Policy, Springer, vol. 16(2), pages 293-333, April.
  12. S Bagchi-Sen & J Sen, 1997. "The Current State of Knowledge in International Business in Producer Services," Environment and Planning A, , vol. 29(7), pages 1153-1174, July.
  13. Joseph Francois & Bernard Hoekman, 2010. "Services Trade and Policy," Journal of Economic Literature, American Economic Association, vol. 48(3), pages 642-692, September.
  14. Sanchez-Peinado, Esther & Pla-Barber, Jose, 2006. "A multidimensional concept of uncertainty and its influence on the entry mode choice: An empirical analysis in the service sector," International Business Review, Elsevier, vol. 15(3), pages 215-232, June.
  15. Love, James H. & Mansury, Mica Ariana, 2009. "Exporting and productivity in business services: Evidence from the United States," International Business Review, Elsevier, vol. 18(6), pages 630-642, December.
  16. Hellman, Pasi, 1996. "The internationalization of Finnish financial service companies," International Business Review, Elsevier, vol. 5(2), pages 191-208, April.
  17. Surdu, Irina & Mellahi, Kamel, 2016. "Theoretical foundations of equity based foreign market entry decisions: A review of the literature and recommendations for future research," International Business Review, Elsevier, vol. 25(5), pages 1169-1184.
  18. Oetzel, Jennifer M. & Banerjee, Sudeshna Ghosh, 2008. "A case of the tortoise versus the hare? Deregulation process, timing, and firm performance in emerging markets," International Business Review, Elsevier, vol. 17(1), pages 54-77, February.
  19. Biener, Christian & Eling, Martin & Jia, Ruo, 2017. "The structure of the global reinsurance market: An analysis of efficiency, scale, and scope," Journal of Banking & Finance, Elsevier, vol. 77(C), pages 213-229.
  20. Suresh Singh, 2017. "Rise of Born Globals and Their Association with High Technology Intensity or Services Sector— Myths or Reality?," Global Business Review, International Management Institute, vol. 18(6), pages 1424-1434, December.
  21. Helena Maria Ferreira Rêgo & Celeste Amorim Varum & Anabela Carneiro, 2010. "Empresas Estrangeiras e Capital Humano nos Serviços Intensivos em Conhecimento," Notas Económicas, Faculty of Economics, University of Coimbra, issue 32, pages 06-21, December.
  22. Brouthers, Keith D. & Brouthers, Lance Eliot & Werner, Steve, 1996. "Dunning's eclectic theory and the smaller firm: The impact of ownership and locational advantages on the choice of entry-modes in the computer software industry," International Business Review, Elsevier, vol. 5(4), pages 377-394, August.
  23. Laura Rienda & Lorena Ruiz-Fernández & Rosario Andreu, 2024. "Internationalization and Sustainable Hotel Competitiveness: Resilience and Network Ties to Increase Tourism Sustainability," Sustainability, MDPI, vol. 16(8), pages 1-12, April.
  24. Mohamed Azzim Gulamhussen & Carlos Manuel Pinheiro & Alberto Franco Pozzolo, 2017. "Do multinational banks create or destroy shareholder value? A cross‐country analysis," Financial Markets, Institutions & Instruments, John Wiley & Sons, vol. 26(5), pages 295-313, December.
  25. Tao Bai & Stephen Chen & Xiao He, 2019. "How Home-Country Political Connections Influence the Internationalization of Service Firms," Management International Review, Springer, vol. 59(4), pages 541-560, August.
  26. Tatoglu, Ekrem & W. Glaister, Keith, 1998. "An analysis of motives for western FDI in Turkey," International Business Review, Elsevier, vol. 7(2), pages 203-230, April.
  27. Henry F.L. Chung, 2010. "Analysing marketing customization strategies in Australasian firms: a framework for services and goods exporters," Asia Pacific Business Review, Taylor & Francis Journals, vol. 16(4), pages 505-525, October.
  28. Meyer, Chris R. & Skaggs, Bruce C. & Nair, Sudhir & Cohen, David G., 2015. "Customer Interaction Uncertainty, Knowledge, and Service Firm Internationalization," Journal of International Management, Elsevier, vol. 21(3), pages 249-259.
  29. Henk Kox, 2001. "Exposure of the business services industry to international competition," CPB Document 10.rdf, CPB Netherlands Bureau for Economic Policy Analysis.
  30. K. Skylar Powell, 2014. "Profitability and Speed of Foreign Market Entry," Management International Review, Springer, vol. 54(1), pages 31-45, February.
  31. Farok J. Contractor & Susan M. Mudambi, 2008. "The influence of human capital investment on the exports of services and goods: An analysis of the top 25 services outsourcing countries," Management International Review, Springer, vol. 48(4), pages 433-445, April.
  32. Konara, Palitha, 2020. "The role of language connectedness in reducing home bias in trade, investment, information, and people flows," Research in International Business and Finance, Elsevier, vol. 52(C).
  33. Staniland, Martin, 1997. "Surviving the single market: Corporate dilemmas and strategies of European Airlines," Journal of Air Transport Management, Elsevier, vol. 3(4), pages 197-210.
  34. Wing-Fai Leung, 1997. "The duration of international joint ventures an foreign wholly-owned subsidiaries," Applied Economics, Taylor & Francis Journals, vol. 29(10), pages 1255-1269.
  35. Cloninger, Peggy A., 2004. "The effect of service intangibility on revenue from foreign markets," Journal of International Management, Elsevier, vol. 10(1), pages 125-146.
  36. Chang, Tung-Lung S. & Chuang, Cheng-Min & Jan, Wen-Shiung, 1998. "International collaboration of law firms: Modes, motives and advantages," Journal of World Business, Elsevier, vol. 33(3), pages 241-262, October.
  37. Liis Roosaar & Urmas Varblane & Jaan Masso, 2020. "Productivity Gains From Labour Churning In Economic Crisis: Do Foreign Firms Gain More?," University of Tartu - Faculty of Economics and Business Administration Working Paper Series 125, Faculty of Economics and Business Administration, University of Tartu (Estonia).
  38. Eduardsen, Jonas & Marinova, Svetla, 2020. "Internationalisation and risk: Literature review, integrative framework and research agenda," International Business Review, Elsevier, vol. 29(3).
  39. Bouquet, Cyril & Hebert, Louis & Delios, Andrew, 2004. "Foreign expansion in service industries: Separability and human capital intensity," Journal of Business Research, Elsevier, vol. 57(1), pages 35-46, January.
  40. Anthony Chin & Hong Junjie, 2005. "The Location Decisions of Foreign Logistics Firms in China : Does Transport Network Capacity Matter?," Trade Working Papers 22568, East Asian Bureau of Economic Research.
  41. Teegen, Hildy, 2000. "Examining strategic and economic development implications of globalising through franchising," International Business Review, Elsevier, vol. 9(4), pages 497-521, August.
  42. Riku Laanti & Fred McDougall & Georges Baume, 2009. "How well do Traditional Theories Explain the Internationalisation of Service MNEs from Small and Open Economies? – Case: National Telecommunication Companies," Management International Review, Springer, vol. 49(1), pages 121-144, February.
  43. Ozdemir, Ozgur & Upneja, Arun, 2016. "The role of internationalization on the IPO performance of service firms: Examination of initial returns, long-run returns, and survivability," International Business Review, Elsevier, vol. 25(5), pages 997-1009.
  44. Brouthers, Keith D. & Brouthers, Lance Eliot & Werner, Steve, 2002. "Industrial sector, perceived environmental uncertainty and entry mode strategy," Journal of Business Research, Elsevier, vol. 55(6), pages 495-507, June.
  45. Athanasios A. Pallis & Francesco Parola & Giovanni Satta & Theo E. Notteboom, 2018. "Private entry in cruise terminal operations in the Mediterranean Sea," Maritime Economics & Logistics, Palgrave Macmillan;International Association of Maritime Economists (IAME), vol. 20(1), pages 1-28, March.
  46. O'Higgins, Ciara & Andreeva, Tatiana & Goya, Nekane Aramburu, 2022. "The hows and whys of foreign operation mode combinations: The role of knowledge processes," Journal of World Business, Elsevier, vol. 57(2).
  47. Lahiri, Somnath & Karna, Amit & Chittaranjan Kalubandi, Sai & Edacherian, Saneesh, 2022. "Performance implications of outsourcing: A meta-analysis," Journal of Business Research, Elsevier, vol. 139(C), pages 1303-1316.
  48. Javalgi, Rajshekhar G. & Lawson, Diana & Gross, Andrew C. & White, D. Steven, 1998. "Firm characteristics and export propensity: a comparison of manufacturers and manufacturing-based service providers," International Business Review, Elsevier, vol. 7(5), pages 521-534, October.
  49. R B McNaughton, 1999. "Transaction Cost Analysis and the Methodology of Foreign-Market Entry-Mode Studies," Environment and Planning A, , vol. 31(4), pages 575-596, April.
  50. Sichtmann, Christina & Griese, Ilka & Klein, Maren, 2007. "Determinants of the international performance of services: a conceptual model," Discussion Papers 2007/17, Free University Berlin, School of Business & Economics.
  51. Nachum, L. & Rolle, J. D., 1999. "Home country and firm-specific ownership advantages: A study of US, UK and French advertising agencies," International Business Review, Elsevier, vol. 8(5-6), pages 633-660, October.
  52. Lu, Jiangyong & Liu, Xiaohui & Filatotchev, Igor & Wright, Mike, 2014. "The impact of domestic diversification and top management teams on the international diversification of Chinese firms," International Business Review, Elsevier, vol. 23(2), pages 455-467.
  53. repec:aal:abbswp:11-15 is not listed on IDEAS
  54. Paul Caussat, 2021. "Competitive Advantages in a Hostile, Regulated Environment: Four Multinational Banks in India," Management International Review, Springer, vol. 61(6), pages 831-879, December.
  55. Stevens, Charles E. & Makarius, Erin E. & Mukherjee, Debmalya, 2015. "It Takes Two to Tango: Signaling Behavioral Intent in Service Multinationals' Foreign Entry Strategies," Journal of International Management, Elsevier, vol. 21(3), pages 235-248.
  56. Wu, Xiaohong & Strange, Roger, 2000. "The location of foreign insurance companies in China," International Business Review, Elsevier, vol. 9(3), pages 383-398, June.
  57. Alexander Mohr & Georgios Batsakis, 2017. "Internationalization Speed and Firm Performance: A Study of the Market-Seeking Expansion of Retail MNEs," Management International Review, Springer, vol. 57(2), pages 153-177, April.
  58. Parvinder Pal Singh & Harpreet Singh Chahal, 2020. "Consumers Attitude Towards Controversial Television Commercials and Its Impact on Purchase Intentions," Management and Labour Studies, XLRI Jamshedpur, School of Business Management & Human Resources, vol. 45(1), pages 118-141, February.
  59. Chadee, Doren D. & Qiu, Feng, 2001. "Foreign ownership of equity joint ventures in China: a pooled cross-section-time series analysis," Journal of Business Research, Elsevier, vol. 52(2), pages 123-133, May.
  60. Dirk Morschett & Hanna Schramm-Klein & Bernhard Swoboda, 2008. "Entry Modes for Manufacturers’ International After-Sales Service: Analysis of Transaction-specific, Firm-specific and Country-specific Determinants," Management International Review, Springer, vol. 48(5), pages 525-550, November.
  61. Hyung-Gon Jeong, 2014. "The Determinants of Foreign Direct Investment in the Business Services Industry," International Economic Journal, Taylor & Francis Journals, vol. 28(3), pages 475-495, September.
  62. Intekhab (Ian) Alam, 2010. "Process of customer interaction during new service development in an emerging country," The Service Industries Journal, Taylor & Francis Journals, vol. 31(16), pages 2741-2756, July.
  63. Satta, Giovanni & Parola, Francesco & Persico, Luca, 2014. "Temporal and Spatial Constructs in Service Firms' Internationalization Patterns: The Determinants of the Accelerated Growth of Emerging MNEs," Journal of International Management, Elsevier, vol. 20(4), pages 421-435.
  64. Sumit K. Kundu & Hemant Merchant, 2008. "Service multinationals: Their past, present, and future," Management International Review, Springer, vol. 48(4), pages 371-377, April.
  65. Tomlin, Kasaundra M., 2008. "Japanese FDI into U.S. service industries: Exchange rate changes and services tradability," Japan and the World Economy, Elsevier, vol. 20(4), pages 521-541, December.
  66. Ilgaz Arikan & Asli M. Arikan & Oded Shenkar, 2022. "Revisiting emerging market multinational enterprise views: The Goldilocks story restated," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 53(4), pages 781-802, June.
  67. Muhammed Altuntas & Gerrit Gößmann, 2016. "The Relationship Between Home Market Performance and Internationalization Decisions: Evidence From German Insurance Groups," Risk Management and Insurance Review, American Risk and Insurance Association, vol. 19(1), pages 37-71, March.
  68. Yildirim, Canan & Kasman, Adnan & Gulamhussen, Mohamed Azzim, 2023. "Efficiency of multinational banks: Impacts of geographic and product loci," International Business Review, Elsevier, vol. 32(5).
  69. Marie-Line Duboz & Nathalie Kroichvili & Julie Le Gallo, 2019. "What matters most for FDI attraction in services: country or region performance? An empirical analysis of EU for 1997–2012," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 63(3), pages 601-638, December.
  70. M. Krishna Erramilli & Derrick E. D'Souza, 1993. "Venturing into Foreign Markets: The Case of the Small Service Firm," Entrepreneurship Theory and Practice, , vol. 17(4), pages 29-41, July.
  71. Alan M. Rugman & Alain Verbeke, 2012. "A new perspective on the regional and global strategies of multinational services firms," Chapters, in: Handbook of Research on International Strategic Management, chapter 13, pages 257-270, Edward Elgar Publishing.
  72. Markus Venzin & Vikas Kumar & Jens Kleine, 2008. "Internationalization of retail banks: A micro-level study of the multinationality-performance relationship," Management International Review, Springer, vol. 48(4), pages 463-485, April.
  73. Spyros Arvanitis & Heinz Hollenstein & Tobias Stucki, 2013. "Determinants of Internationalisation - Do they Differ among Sectors and Business Functions?," KOF Working papers 13-348, KOF Swiss Economic Institute, ETH Zurich.
  74. Helena Turunen & Niina Nummela, 2017. "Internationalisation at home: The internationalisation of location-bound service SMEs," Journal of International Entrepreneurship, Springer, vol. 15(1), pages 36-54, March.
  75. Arvanitis, Spyros & Hollenstein, Heinz & Stucki, Tobias, 2016. "Does the explanatory power of the OLI approach differ among sectors and business functions? Evidence from firm-level data," Economics - The Open-Access, Open-Assessment E-Journal (2007-2020), Kiel Institute for the World Economy (IfW Kiel), vol. 10, pages 1-46.
  76. Kundu, Sumit K. & Lahiri, Somnath, 2015. "Turning the Spotlight on Service Multinationals: New Theoretical Insights and Empirical Evidence," Journal of International Management, Elsevier, vol. 21(3), pages 215-219.
  77. Mohr, Alex & Batsakis, Georgios, 2018. "Firm resources, cultural distance and simultaneous international expansion in the retail sector," International Business Review, Elsevier, vol. 27(1), pages 113-124.
  78. Lo, Fang-Yi, 2015. "Transaction cost determinants and advantage transferability's effect on international ownership strategy," Journal of Business Research, Elsevier, vol. 68(11), pages 2312-2316.
  79. Petrou, Andreas, 2007. "Multinational banks from developing versus developed countries: Competing in the same arena?," Journal of International Management, Elsevier, vol. 13(3), pages 376-397, September.
  80. Javalgi, Rajshekhar (Raj) G. & Deligonul, Seyda & Dixit, Ashutosh & Cavusgil, S. Tamer, 2011. "International Market Reentry: A Review and Research Framework," International Business Review, Elsevier, vol. 20(4), pages 377-393, August.
  81. Contractor, Farok J. & Kumar, Vikas & Kundu, Sumit K., 2007. "Nature of the relationship between international expansion and performance: The case of emerging market firms," Journal of World Business, Elsevier, vol. 42(4), pages 401-417, December.
  82. Parkhe, Arvind & Miller, Stewart R., 1998. "Foreign operations of U.S. banks: Impact of environmental differences and ownership advantages on organizational form preferences," Journal of International Management, Elsevier, vol. 4(1), pages 59-83, July.
  83. Oded Shenkar & Guoyong Liang & Rakefet Shenkar, 2022. "The last frontier of globalization: Trade and foreign direct investment in healthcare," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 53(2), pages 362-374, March.
  84. Davis, Tim R.V., 2004. "Different service firms, different international strategies," Business Horizons, Elsevier, vol. 47(6), pages 51-59.
  85. Kirca, Ahmet H. & Fernandez, Whitney Douglas & Kundu, Sumit K., 2016. "An empirical analysis and extension of internalization theory in emerging markets: The role of firm-specific assets and asset dispersion in the multinationality-performance relationship," Journal of World Business, Elsevier, vol. 51(4), pages 628-640.
  86. I. De Beelde & N. Gonthier-Besacier & A. Mikol, 2006. "The Introduction Of The Anglo-American Audit Firms In France," Working Papers of Faculty of Economics and Business Administration, Ghent University, Belgium 06/392, Ghent University, Faculty of Economics and Business Administration.
  87. Lo, Fang-Yi & Lin, Feng-Jyh, 2015. "Advantage transfer on location choice and subsidiary performance," Journal of Business Research, Elsevier, vol. 68(7), pages 1527-1531.
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