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Turning the Spotlight on Service Multinationals: New Theoretical Insights and Empirical Evidence

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  • Kundu, Sumit K.
  • Lahiri, Somnath

Abstract

This article is the opening piece of the Special Issue on Service Multinationals.

Suggested Citation

  • Kundu, Sumit K. & Lahiri, Somnath, 2015. "Turning the Spotlight on Service Multinationals: New Theoretical Insights and Empirical Evidence," Journal of International Management, Elsevier, vol. 21(3), pages 215-219.
    • Handle: RePEc:eee:intman:v:21:y:2015:i:3:p:215-219
    DOI: 10.1016/j.intman.2015.05.002
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    References listed on IDEAS

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    1. Farok J Contractor & Sumit K Kundu & Chin-Chun Hsu, 2003. "A three-stage theory of international expansion: the link between multinationality and performance in the service sector," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 34(1), pages 5-18, January.
    2. Janet Y. Murray & Masaaki Kotabe, 1999. "Sourcing strategies of U.S. service companies: a modified transaction–cost analysis," Strategic Management Journal, Wiley Blackwell, vol. 20(9), pages 791-809, September.
    3. N Capar & M Kotabe, 2003. "The relationship between international diversification and performance in service firms," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 34(4), pages 345-355, July.
    4. Lahiri, Somnath & Elango, B. & Kundu, Sumit K., 2014. "Cross-border acquisition in services: Comparing ownership choice of developed and emerging economy MNEs in India," Journal of World Business, Elsevier, vol. 49(3), pages 409-420.
    5. Kundu, Sumit K. & Contractor, Farok J., 1999. "Country location choices of service multinationals: An empirical study of the international hotel sector," Journal of International Management, Elsevier, vol. 5(4), pages 299-317.
    6. Sumit K. Kundu & Hemant Merchant, 2008. "Service multinationals: Their past, present, and future," Management International Review, Springer, vol. 48(4), pages 371-377, April.
    7. Heather Berry & Mauro F Guillén & Nan Zhou, 2010. "An institutional approach to cross-national distance," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 41(9), pages 1460-1480, December.
    8. Keith D. Brouthers & Lance Eliot Brouthers, 2003. "Why Service and Manufacturing Entry Mode Choices Differ: The Influence of Transaction Cost Factors, Risk and Trust," Journal of Management Studies, Wiley Blackwell, vol. 40(5), pages 1179-1204, July.
    9. Jiatao Li & Stephen Guisinger, 1992. "The Globalization of Service Multinationals in the “Triad” Regions: Japan, Western Europe and North America," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 23(4), pages 675-696, December.
    10. J J Boddewyn & Marsha Baldwin Halbrich & A C Perry, 1986. "Service Multinationals: Conceptualization, Measurement and Theory," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 17(3), pages 41-57, September.
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    Cited by:

    1. Wu, Bing & Deng, Ping, 2020. "Internationalization of SMEs from emerging markets: An institutional escape perspective," Journal of Business Research, Elsevier, vol. 108(C), pages 337-350.
    2. Somnath Lahiri & Karthik Dhandapani, 2021. "Project performance in emerging market: The influence of cultural distance and business group affiliation," Asia Pacific Journal of Management, Springer, vol. 38(1), pages 179-207, March.
    3. Peter Rodgers & Peter Stokes & Shlomo Tarba & Zaheer Khan, 2019. "The Role of Non-market Strategies in Establishing Legitimacy: The Case of Service MNEs in Emerging Economies," Management International Review, Springer, vol. 59(4), pages 515-540, August.
    4. Lahiri, Somnath & Karna, Amit & Chittaranjan Kalubandi, Sai & Edacherian, Saneesh, 2022. "Performance implications of outsourcing: A meta-analysis," Journal of Business Research, Elsevier, vol. 139(C), pages 1303-1316.
    5. Yildirim, Canan & Kasman, Adnan & Gulamhussen, Mohamed Azzim, 2023. "Efficiency of multinational banks: Impacts of geographic and product loci," International Business Review, Elsevier, vol. 32(5).
    6. Ruey-Jer “Bryan” Jean & Danchi Tan, 2019. "The Effect of Institutional Capabilities on E-Business Firms’ International Performance," Management International Review, Springer, vol. 59(4), pages 593-616, August.
    7. Elitsa R Banalieva & Charles Dhanaraj, 2019. "Internalization theory for the digital economy," Journal of International Business Studies, Palgrave Macmillan;Academy of International Business, vol. 50(8), pages 1372-1387, October.
    8. Kirca, Ahmet H. & Fernandez, Whitney Douglas & Kundu, Sumit K., 2016. "An empirical analysis and extension of internalization theory in emerging markets: The role of firm-specific assets and asset dispersion in the multinationality-performance relationship," Journal of World Business, Elsevier, vol. 51(4), pages 628-640.
    9. Gleich, Wolfgang & Schmeisser, Bjoern & Zschoche, Miriam, 2017. "The influence of competition on international sourcing strategies in the service sector," International Business Review, Elsevier, vol. 26(2), pages 279-287.
    10. Bahl, Mona & Lahiri, Somnath & Mukherjee, Debmalya, 2021. "Managing internationalization and innovation tradeoffs in entrepreneurial firms: Evidence from transition economies," Journal of World Business, Elsevier, vol. 56(1).
    11. O'Higgins, Ciara & Andreeva, Tatiana & Goya, Nekane Aramburu, 2022. "The hows and whys of foreign operation mode combinations: The role of knowledge processes," Journal of World Business, Elsevier, vol. 57(2).
    12. Mohr, Alex & Batsakis, Georgios, 2018. "Firm resources, cultural distance and simultaneous international expansion in the retail sector," International Business Review, Elsevier, vol. 27(1), pages 113-124.
    13. Shufeng Simon Xiao & Yong Kyu Lew & Byung Il Park, 2019. "‘2R-Based View’ on the Internationalization of Service MNEs from Emerging Economies: Evidence from China," Management International Review, Springer, vol. 59(4), pages 643-673, August.
    14. Rammal, Hussain G. & Rose, Elizabeth L. & Ghauri, Pervez N. & Ørberg Jensen, Peter D. & Kipping, Matthias & Petersen, Bent & Scerri, Moira, 2022. "Economic nationalism and internationalization of services: Review and research agenda," Journal of World Business, Elsevier, vol. 57(3).
    15. Georgios Batsakis & Vasilis Theoharakis, 2021. "Achieving the Paradox of Concurrent Internationalization Speed: Internationalizing Rapidly in Both Breadth and Depth," Management International Review, Springer, vol. 61(4), pages 429-467, August.

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