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Managing Patient Service in a Diagnostic Medical Facility

Citations

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Cited by:

  1. Iannoni, Ana Paula & Chiyoshi, Fernando & Morabito, Reinaldo, 2015. "A spatially distributed queuing model considering dispatching policies with server reservation," Transportation Research Part E: Logistics and Transportation Review, Elsevier, vol. 75(C), pages 49-66.
  2. Sabine Sickinger & Rainer Kolisch, 2009. "The performance of a generalized Bailey–Welch rule for outpatient appointment scheduling under inpatient and emergency demand," Health Care Management Science, Springer, vol. 12(4), pages 408-419, December.
  3. Xiuli Qu & Jing Shi, 2009. "Effect of two-level provider capacities on the performance of open access clinics," Health Care Management Science, Springer, vol. 12(1), pages 99-114, March.
  4. Diwas S. KC & Bradley R. Staats & Maryam Kouchaki & Francesca Gino, 2020. "Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Performance," Management Science, INFORMS, vol. 66(10), pages 4397-4416, October.
  5. Van-Anh Truong, 2015. "Optimal Advance Scheduling," Management Science, INFORMS, vol. 61(7), pages 1584-1597, July.
  6. Aditya Shetty & Harry Groenevelt & Vera Tilson, 2023. "Intraday dynamic rescheduling under patient no-shows," Health Care Management Science, Springer, vol. 26(3), pages 583-598, September.
  7. Zhou, Liping & Geng, Na & Jiang, Zhibin & Wang, Xiuxian, 2017. "Combining revenue and equity in capacity allocation of imaging facilities," European Journal of Operational Research, Elsevier, vol. 256(2), pages 619-628.
  8. Diwakar Gupta & Lei Wang, 2008. "Revenue Management for a Primary-Care Clinic in the Presence of Patient Choice," Operations Research, INFORMS, vol. 56(3), pages 576-592, June.
  9. Christos Zacharias & Tallys Yunes, 2020. "Multimodularity in the Stochastic Appointment Scheduling Problem with Discrete Arrival Epochs," Management Science, INFORMS, vol. 66(2), pages 744-763, February.
  10. Yiting Xing & Ling Li & Zhuming Bi & Marzena Wilamowska‐Korsak & Li Zhang, 2013. "Operations Research (OR) in Service Industries: A Comprehensive Review," Systems Research and Behavioral Science, Wiley Blackwell, vol. 30(3), pages 300-353, May.
  11. Gang Du & Xinyue Li & Hui Hu & Xiaoling Ouyang, 2018. "Optimizing Daily Service Scheduling for Medical Diagnostic Equipment Considering Patient Satisfaction and Hospital Revenue," Sustainability, MDPI, vol. 10(9), pages 1-23, September.
  12. Jingui Xie & Weifen Zhuang & Marcus Ang & Mabel C. Chou & Li Luo & David D. Yao, 2021. "Analytics for Hospital Resource Planning—Two Case Studies," Production and Operations Management, Production and Operations Management Society, vol. 30(6), pages 1863-1885, June.
  13. Yongbo Xiao & Yan Zhu, 2016. "Value management of diagnostic equipment with cancelation, no‐show, and emergency patients," Naval Research Logistics (NRL), John Wiley & Sons, vol. 63(4), pages 287-304, June.
  14. Geng, Na & Xie, Xiaolan, 2012. "Optimizing contracted resource capacity with two advance cancelation modes," European Journal of Operational Research, Elsevier, vol. 221(3), pages 501-512.
  15. Seokjun Youn & H. Neil Geismar & Michael Pinedo, 2022. "Planning and scheduling in healthcare for better care coordination: Current understanding, trending topics, and future opportunities," Production and Operations Management, Production and Operations Management Society, vol. 31(12), pages 4407-4423, December.
  16. Huiqiao Su & Guohua Wan & Shan Wang, 2019. "Online scheduling for outpatient services with heterogeneous patients and physicians," Journal of Combinatorial Optimization, Springer, vol. 37(1), pages 123-149, January.
  17. Schütz, Hans-Jörg & Kolisch, Rainer, 2012. "Approximate dynamic programming for capacity allocation in the service industry," European Journal of Operational Research, Elsevier, vol. 218(1), pages 239-250.
  18. Lu, Yuwei & Xie, Xiaolan & Jiang, Zhibin, 2018. "Dynamic appointment scheduling with wait-dependent abandonment," European Journal of Operational Research, Elsevier, vol. 265(3), pages 975-984.
  19. Steven Thompson & Manuel Nunez & Robert Garfinkel & Matthew D. Dean, 2009. "OR Practice---Efficient Short-Term Allocation and Reallocation of Patients to Floors of a Hospital During Demand Surges," Operations Research, INFORMS, vol. 57(2), pages 261-273, April.
  20. Nguyen, Thu Ba T. & Sivakumar, Appa Iyer & Graves, Stephen C., 2018. "Capacity planning with demand uncertainty for outpatient clinics," European Journal of Operational Research, Elsevier, vol. 267(1), pages 338-348.
  21. Tugba Cayirli & Kum Khiong Yang & Ser Aik Quek, 2012. "A Universal Appointment Rule in the Presence of No‐Shows and Walk‐Ins," Production and Operations Management, Production and Operations Management Society, vol. 21(4), pages 682-697, July.
  22. Donald K. K. Lee & Stefanos A. Zenios, 2009. "Optimal Capacity Overbooking for the Regular Treatment of Chronic Conditions," Operations Research, INFORMS, vol. 57(4), pages 852-865, August.
  23. Qing Li & Qiang Su & Chao Xu, 2022. "Surgery scheduling of pelvic fracture patients with stochastic recovery time," Annals of Operations Research, Springer, vol. 318(1), pages 277-321, November.
  24. Adam Carpenter & Lawrence Leemis & Alan Papir & David Phillips & Grace Phillips, 2011. "Managing magnetic resonance imaging machines: support tools for scheduling and planning," Health Care Management Science, Springer, vol. 14(2), pages 158-173, June.
  25. Jianzhe Luo & Vidyadhar G. Kulkarni & Serhan Ziya, 2012. "Appointment Scheduling Under Patient No-Shows and Service Interruptions," Manufacturing & Service Operations Management, INFORMS, vol. 14(4), pages 670-684, October.
  26. Katsumi Morikawa & Katsuhiko Takahashi & Daisuke Hirotani, 2018. "Performance evaluation of candidate appointment schedules using clearing functions," Journal of Intelligent Manufacturing, Springer, vol. 29(3), pages 509-518, March.
  27. Geng, Na & Xie, Xiaolan & Jiang, Zhibin, 2013. "Implementation strategies of a contract-based MRI examination reservation process for stroke patients," European Journal of Operational Research, Elsevier, vol. 231(2), pages 371-380.
  28. Dai, Jiajun & Geng, Na & Xie, Xiaolan, 2021. "Dynamic advance scheduling of outpatient appointments in a moving booking window," European Journal of Operational Research, Elsevier, vol. 292(2), pages 622-632.
  29. Isabel Kaluza & Guido Voigt & Knut Haase & Antonia Dietze, 2024. "Control of Online-Appointment Systems When the Booking Status Signals Quality of Service," Schmalenbach Journal of Business Research, Springer, vol. 76(3), pages 397-432, September.
  30. Peter Hulshof & Richard Boucherie & Erwin Hans & Johann Hurink, 2013. "Tactical resource allocation and elective patient admission planning in care processes," Health Care Management Science, Springer, vol. 16(2), pages 152-166, June.
  31. Yi Du & Hua Yu & Zhijun Li, 0. "Research of SVM ensembles in medical examination scheduling," Journal of Combinatorial Optimization, Springer, vol. 0, pages 1-11.
  32. Zhuang, Weifen & Li, Michael Z.F., 2012. "Monotone optimal control for a class of Markov decision processes," European Journal of Operational Research, Elsevier, vol. 217(2), pages 342-350.
  33. Pan, Xingwei & Geng, Na & Xie, Xiaolan & Wen, Jing, 2020. "Managing appointments with waiting time targets and random walk-ins," Omega, Elsevier, vol. 95(C).
  34. Lee, Hyun-Rok & Lee, Taesik, 2021. "Multi-agent reinforcement learning algorithm to solve a partially-observable multi-agent problem in disaster response," European Journal of Operational Research, Elsevier, vol. 291(1), pages 296-308.
  35. Namakshenas, Mohammad & Mazdeh, Mohammad Mahdavi & Braaksma, Aleida & Heydari, Mehdi, 2023. "Appointment scheduling for medical diagnostic centers considering time-sensitive pharmaceuticals: A dynamic robust optimization approach," European Journal of Operational Research, Elsevier, vol. 305(3), pages 1018-1031.
  36. Paola Cappanera & Filippo Visintin & Carlo Banditori & Daniele Feo, 2019. "Evaluating the long-term effects of appointment scheduling policies in a magnetic resonance imaging setting," Flexible Services and Manufacturing Journal, Springer, vol. 31(1), pages 212-254, March.
  37. Miao Bai & Bjorn Berg & Esra Sisikoglu Sir & Mustafa Y. Sir, 2023. "Partially partitioned templating strategies for outpatient specialty practices," Production and Operations Management, Production and Operations Management Society, vol. 32(1), pages 301-318, January.
  38. Dongyang Wang & Kumar Muthuraman & Douglas Morrice, 2019. "Coordinated Patient Appointment Scheduling for a Multistation Healthcare Network," Operations Research, INFORMS, vol. 67(3), pages 599-618, May.
  39. Qu, Xiuli & Peng, Yidong & Shi, Jing & LaGanga, Linda, 2015. "An MDP model for walk-in patient admission management in primary care clinics," International Journal of Production Economics, Elsevier, vol. 168(C), pages 303-320.
  40. Diwas S. Kc & Christian Terwiesch, 2009. "Impact of Workload on Service Time and Patient Safety: An Econometric Analysis of Hospital Operations," Management Science, INFORMS, vol. 55(9), pages 1486-1498, September.
  41. Jingtong Zhao & Hanqi Wen, 2022. "Dynamic planning with reusable healthcare resources: application to appointment scheduling," Flexible Services and Manufacturing Journal, Springer, vol. 34(4), pages 859-878, December.
  42. Nan Liu & Peter M. van de Ven & Bo Zhang, 2019. "Managing Appointment Booking Under Customer Choices," Management Science, INFORMS, vol. 65(9), pages 4280-4298, September.
  43. Bowen Pang & Xiaolei Xie & Feng Ju & James Pipe, 2022. "A dynamic sequential decision-making model on MRI real-time scheduling with simulation-based optimization," Health Care Management Science, Springer, vol. 25(3), pages 426-440, September.
  44. Atanu Lahiri & Abraham Seidmann, 2012. "Information Hang-overs in Healthcare Service Systems," Manufacturing & Service Operations Management, INFORMS, vol. 14(4), pages 634-653, October.
  45. Liping Zhou & Na Geng & Zhibin Jiang & Shan Jiang, 2022. "Integrated Multiresource Capacity Planning and Multitype Patient Scheduling," INFORMS Journal on Computing, INFORMS, vol. 34(1), pages 129-149, January.
  46. Hans-Jörg Schütz & Rainer Kolisch, 2013. "Capacity allocation for demand of different customer-product-combinations with cancellations, no-shows, and overbooking when there is a sequential delivery of service," Annals of Operations Research, Springer, vol. 206(1), pages 401-423, July.
  47. E. Lerzan Örmeci & Evrim Didem Güneş & Derya Kunduzcu, 2016. "A Modeling Framework for Control of Preventive Services," Manufacturing & Service Operations Management, INFORMS, vol. 18(2), pages 227-244, May.
  48. Yi Du & Hua Yu & Zhijun Li, 2021. "Research of SVM ensembles in medical examination scheduling," Journal of Combinatorial Optimization, Springer, vol. 42(4), pages 1042-1052, November.
  49. Na Geng & Letian Chen & Ran Liu & Yanhong Zhu, 2017. "Optimal patient assignment for W queueing network in a diagnostic facility setting," International Journal of Production Research, Taylor & Francis Journals, vol. 55(19), pages 5609-5631, October.
  50. Saied Samiedaluie & Beste Kucukyazici & Vedat Verter & Dan Zhang, 2017. "Managing Patient Admissions in a Neurology Ward," Operations Research, INFORMS, vol. 65(3), pages 635-656, June.
  51. Ahmadi-Javid, Amir & Jalali, Zahra & Klassen, Kenneth J, 2017. "Outpatient appointment systems in healthcare: A review of optimization studies," European Journal of Operational Research, Elsevier, vol. 258(1), pages 3-34.
  52. Fengfeng Huang & Pengfei Guo & Yulan Wang, 2022. "Modeling Patients' Illness Perception and Equilibrium Analysis of Their Doctor Shopping Behavior," Production and Operations Management, Production and Operations Management Society, vol. 31(3), pages 1216-1234, March.
  53. Mehmet A. Begen & Maurice Queyranne, 2011. "Appointment Scheduling with Discrete Random Durations," Mathematics of Operations Research, INFORMS, vol. 36(2), pages 240-257, May.
  54. Eduardo Pérez & Lewis Ntaimo & César Malavé & Carla Bailey & Peter McCormack, 2013. "Stochastic online appointment scheduling of multi-step sequential procedures in nuclear medicine," Health Care Management Science, Springer, vol. 16(4), pages 281-299, December.
  55. Woonghee Tim Huh & Nan Liu & Van-Anh Truong, 2013. "Multiresource Allocation Scheduling in Dynamic Environments," Manufacturing & Service Operations Management, INFORMS, vol. 15(2), pages 280-291, May.
  56. Diwas Singh KC & Christian Terwiesch, 2012. "An Econometric Analysis of Patient Flows in the Cardiac Intensive Care Unit," Manufacturing & Service Operations Management, INFORMS, vol. 14(1), pages 50-65, January.
  57. Ma, Xin & Zhao, Xue & Guo, Pengfei, 2022. "Cope with the COVID-19 pandemic: Dynamic bed allocation and patient subsidization in a public healthcare system," International Journal of Production Economics, Elsevier, vol. 243(C).
  58. Tsai, Pei-Fang Jennifer & Teng, Guei-Yu, 2014. "A stochastic appointment scheduling system on multiple resources with dynamic call-in sequence and patient no-shows for an outpatient clinic," European Journal of Operational Research, Elsevier, vol. 239(2), pages 427-436.
  59. Soltani, Mohamad & Samorani, Michele & Kolfal, Bora, 2019. "Appointment scheduling with multiple providers and stochastic service times," European Journal of Operational Research, Elsevier, vol. 277(2), pages 667-683.
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