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The performance of a generalized Bailey–Welch rule for outpatient appointment scheduling under inpatient and emergency demand

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  • Sabine Sickinger
  • Rainer Kolisch

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  • Sabine Sickinger & Rainer Kolisch, 2009. "The performance of a generalized Bailey–Welch rule for outpatient appointment scheduling under inpatient and emergency demand," Health Care Management Science, Springer, vol. 12(4), pages 408-419, December.
    • Handle: RePEc:kap:hcarem:v:12:y:2009:i:4:p:408-419
    DOI: 10.1007/s10729-009-9098-7
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    References listed on IDEAS

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    1. William L. Cooper & Tito Homem-de-Mello, 2007. "Some Decomposition Methods for Revenue Management," Transportation Science, INFORMS, vol. 41(3), pages 332-353, August.
    2. Guido Kaandorp & Ger Koole, 2007. "Optimal outpatient appointment scheduling," Health Care Management Science, Springer, vol. 10(3), pages 217-229, September.
    3. Brant E. Fries & Vijay P. Marathe, 1981. "Determination of Optimal Variable-Sized Multiple-Block Appointment Systems," Operations Research, INFORMS, vol. 29(2), pages 324-345, April.
    4. Linda V. Green & Sergei Savin & Ben Wang, 2006. "Managing Patient Service in a Diagnostic Medical Facility," Operations Research, INFORMS, vol. 54(1), pages 11-25, February.
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    Cited by:

    1. Nardo J. Borgman & Ingrid M. H. Vliegen & Richard J. Boucherie & Erwin W. Hans, 2018. "Appointment scheduling with unscheduled arrivals and reprioritization," Flexible Services and Manufacturing Journal, Springer, vol. 30(1), pages 30-53, June.
    2. Alex Kuiper & Robert H. Lee, 2022. "Appointment Scheduling for Multiple Servers," Management Science, INFORMS, vol. 68(10), pages 7422-7440, October.
    3. Schütz, Hans-Jörg & Kolisch, Rainer, 2012. "Approximate dynamic programming for capacity allocation in the service industry," European Journal of Operational Research, Elsevier, vol. 218(1), pages 239-250.
    4. Shnits, Boris & Bendavid, Illana & Marmor, Yariv N., 2020. "An appointment scheduling policy for healthcare systems with parallel servers and pre-determined quality of service," Omega, Elsevier, vol. 97(C).
    5. Wu, Xueqi & Zhou, Shenghai, 2022. "Sequencing and scheduling appointments on multiple servers with stochastic service durations and customer arrivals," Omega, Elsevier, vol. 106(C).
    6. Zhou, Shenghai & Li, Debiao & Yin, Yong, 2021. "Coordinated appointment scheduling with multiple providers and patient-and-physician matching cost in specialty care," Omega, Elsevier, vol. 101(C).
    7. Katsumi Morikawa & Katsuhiko Takahashi & Daisuke Hirotani, 2018. "Performance evaluation of candidate appointment schedules using clearing functions," Journal of Intelligent Manufacturing, Springer, vol. 29(3), pages 509-518, March.
    8. Paola Cappanera & Filippo Visintin & Carlo Banditori & Daniele Feo, 2019. "Evaluating the long-term effects of appointment scheduling policies in a magnetic resonance imaging setting," Flexible Services and Manufacturing Journal, Springer, vol. 31(1), pages 212-254, March.
    9. Christos Zacharias & Michael Pinedo, 2017. "Managing Customer Arrivals in Service Systems with Multiple Identical Servers," Manufacturing & Service Operations Management, INFORMS, vol. 19(4), pages 639-656, October.
    10. Ridvan Gedik & Shengfan Zhang & Chase Rainwater, 2017. "Strategic level proton therapy patient admission planning: a Markov decision process modeling approach," Health Care Management Science, Springer, vol. 20(2), pages 286-302, June.
    11. Soltani, Mohamad & Samorani, Michele & Kolfal, Bora, 2019. "Appointment scheduling with multiple providers and stochastic service times," European Journal of Operational Research, Elsevier, vol. 277(2), pages 667-683.
    12. Creemers, Stefan & Lambrecht, Marc R. & Beliën, Jeroen & Van den Broeke, Maud, 2021. "Evaluation of appointment scheduling rules: A multi-performance measurement approach," Omega, Elsevier, vol. 100(C).

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