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Intrinsic vs. Image-Related Utility in Social Media: Why Do People Contribute Content to Twitter?

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Cited by:

  1. Li, Kai & Lv, Tianyang & Shen, Huawei & Qiao, Lisheng & Chen, Enhong & Cheng, Xueqi & Sun, Zhi, 2020. "An empirical analysis on the behavioral differentia of the “Elite-Civilian” users in Sina microblog," Physica A: Statistical Mechanics and its Applications, Elsevier, vol. 539(C).
  2. Hinnosaar, Marit, 2019. "Gender inequality in new media: Evidence from Wikipedia," Journal of Economic Behavior & Organization, Elsevier, vol. 163(C), pages 262-276.
  3. Yaping Chang & You Li & Jun Yan & V. Kumar, 2019. "Getting more likes: the impact of narrative person and brand image on customer–brand interactions," Journal of the Academy of Marketing Science, Springer, vol. 47(6), pages 1027-1045, November.
  4. Yutaro Usui & Fujio Toriumi & Toshiharu Sugawara, 2023. "User behaviors in consumer-generated media under monetary reward schemes," Journal of Computational Social Science, Springer, vol. 6(1), pages 389-409, April.
  5. Clarence Lee & Elie Ofek & Thomas J. Steenburgh, 2018. "Personal and Social Usage: The Origins of Active Customers and Ways to Keep Them Engaged," Management Science, INFORMS, vol. 64(6), pages 2473-2495, June.
  6. Apostolos Filippas & John Horton, 2021. "The Production and Consumption of Social Media," Papers 2104.00834, arXiv.org.
  7. Weeks, Jessica Babin & Smith, Keith Marion & Hulland, John, 2021. "Consumer brand curation on social shopping sites," Journal of Business Research, Elsevier, vol. 133(C), pages 399-408.
  8. Chenhui (Julian) Guo & Tae Hun Kim & Anjana Susarla & Vallabh Sambamurthy, 2020. "Understanding Content Contribution Behavior in a Geosegmented Mobile Virtual Community: The Context of Waze," Information Systems Research, INFORMS, vol. 31(4), pages 1398-1420, December.
  9. Liye Ma & Baohong Sun & Sunder Kekre, 2015. "The Squeaky Wheel Gets the Grease—An Empirical Analysis of Customer Voice and Firm Intervention on Twitter," Marketing Science, INFORMS, vol. 34(5), pages 627-645, September.
  10. Collier, Joel E. & Barnes, Donald C. & Abney, Alexandra K. & Pelletier, Mark J., 2018. "Idiosyncratic service experiences: When customers desire the extraordinary in a service encounter," Journal of Business Research, Elsevier, vol. 84(C), pages 150-161.
  11. Guodong Gao & Tianshu Sun & Ginger Zhe Jin, 2015. "Mobile Messaging for Offline Social Interactions: A Large Field Expeiment," Natural Field Experiments 00571, The Field Experiments Website.
  12. Kim, Namil & Kim, Wonjoon, 2018. "Do your social media lead you to make social deal purchases? Consumer-generated social referrals for sales via social commerce," International Journal of Information Management, Elsevier, vol. 39(C), pages 38-48.
  13. Gil Appel & Lauren Grewal & Rhonda Hadi & Andrew T. Stephen, 2020. "The future of social media in marketing," Journal of the Academy of Marketing Science, Springer, vol. 48(1), pages 79-95, January.
  14. Roma, Paolo & Aloini, Davide, 2019. "How does brand-related user-generated content differ across social media? Evidence reloaded," Journal of Business Research, Elsevier, vol. 96(C), pages 322-339.
  15. Xingzhen Zhu & Markus Lang & Helmut Dietl, 2022. "Content Quality Assurance on Media Platforms with User-Generated Content," Working Papers 395, University of Zurich, Department of Business Administration (IBW).
  16. Krafft, Manfred & Kumar, V. & Harmeling, Colleen & Singh, Siddharth & Zhu, Ting & Chen, Jialie & Duncan, Tom & Fortin, Whitney & Rosa, Erin, 2021. "Insight is power: Understanding the terms of the consumer-firm data exchange," Journal of Retailing, Elsevier, vol. 97(1), pages 133-149.
  17. Yansong Hu & Christophe Van den Bulte, 2014. "Nonmonotonic Status Effects in New Product Adoption," Marketing Science, INFORMS, vol. 33(4), pages 509-533, July.
  18. Zhe Zhang, 2019. "Sustained Participation in Virtual Communities from a Self-Determination Perspective," Sustainability, MDPI, vol. 11(23), pages 1-18, November.
  19. Fosso Wamba, Samuel & Bhattacharya, Mithu & Trinchera, Laura & Ngai, Eric W.T., 2017. "Role of intrinsic and extrinsic factors in user social media acceptance within workspace: Assessing unobserved heterogeneity," International Journal of Information Management, Elsevier, vol. 37(2), pages 1-13.
  20. Sanjay Jain & Kun Qian, 2021. "Compensating Online Content Producers: A Theoretical Analysis," Management Science, INFORMS, vol. 67(11), pages 7075-7090, November.
  21. Sam Ransbotham & Nicholas H. Lurie & Hongju Liu, 2019. "Creation and Consumption of Mobile Word of Mouth: How Are Mobile Reviews Different?," Marketing Science, INFORMS, vol. 38(5), pages 773-792, September.
  22. Yuchi Zhang & David Godes, 2018. "Learning from Online Social Ties," Marketing Science, INFORMS, vol. 37(3), pages 425-444, May.
  23. Lu, Shijie & Xie, Ying & Chen, Xingyu, 2023. "Immediate and enduring effects of digital badges on online content consumption and generation," International Journal of Research in Marketing, Elsevier, vol. 40(1), pages 146-163.
  24. Federico Rossi & Gaia Rubera, 2021. "Measuring Competition for Attention in Social Media: National Women’s Soccer League Players on Twitter," Marketing Science, INFORMS, vol. 40(6), pages 1147-1168, November.
  25. Yi Liu & Pinar Yildirim & Z. John Zhang, 2022. "Implications of Revenue Models and Technology for Content Moderation Strategies," Marketing Science, INFORMS, vol. 41(4), pages 831-847, July.
  26. Tianshu Sun & Guodong (Gordon) Gao & Ginger Zhe Jin, 2019. "Mobile Messaging for Offline Group Formation in Prosocial Activities: A Large Field Experiment," Management Science, INFORMS, vol. 67(6), pages 2717-2736, June.
  27. Dawei Liu & Xiaohong Guo, 2017. "Exploring gender differences in acceptance of mobile computing devices among college students," Information Systems and e-Business Management, Springer, vol. 15(1), pages 197-223, February.
  28. Johansson, Anders C. & Zhu, Zhen, 2021. "Reputational Assets and Social Media Marketing Activeness: Empirical Insights from China," Stockholm School of Economics Asia Working Paper Series 2021-53, Stockholm School of Economics, Stockholm China Economic Research Institute.
  29. Xingyu Chen & Xing Li & Dai Yao & Zhimin Zhou, 2019. "Seeking the support of the silent majority: are lurking users valuable to UGC platforms?," Journal of the Academy of Marketing Science, Springer, vol. 47(6), pages 986-1004, November.
  30. Soumya Mukhopadhyay, 2018. "Opinion mining in management research: the state of the art and the way forward," OPSEARCH, Springer;Operational Research Society of India, vol. 55(2), pages 221-250, June.
  31. Yanhao Wei & Pinar Yildirim & Christophe Van den Bulte & Chrysanthos Dellarocas, 2016. "Credit Scoring with Social Network Data," Marketing Science, INFORMS, vol. 35(2), pages 234-258, March.
  32. Anja Lambrecht & Catherine Tucker & Caroline Wiertz, 2018. "Advertising to Early Trend Propagators: Evidence from Twitter," Marketing Science, INFORMS, vol. 37(2), pages 177-199, March.
  33. Aron Culotta & Jennifer Cutler, 2016. "Mining Brand Perceptions from Twitter Social Networks," Marketing Science, INFORMS, vol. 35(3), pages 343-362, May.
  34. Verhoef, Peter C. & Stephen, Andrew T. & Kannan, P.K. & Luo, Xueming & Abhishek, Vibhanshu & Andrews, Michelle & Bart, Yakov & Datta, Hannes & Fong, Nathan & Hoffman, Donna L. & Hu, Mandy Mantian & No, 2017. "Consumer Connectivity in a Complex, Technology-enabled, and Mobile-oriented World with Smart Products," Journal of Interactive Marketing, Elsevier, vol. 40(C), pages 1-8.
  35. Kaifu Zhang & Miklos Sarvary, 2015. "Differentiation with User-Generated Content," Management Science, INFORMS, vol. 61(4), pages 898-914, April.
  36. Topaloglu, Omer & Dass, Mayukh & Kumar, Piyush, 2017. "Does who we are affect what we say and when? Investigating the impact of activity and connectivity on microbloggers' response to new products," Journal of Business Research, Elsevier, vol. 77(C), pages 23-29.
  37. Shijie Lu & Dai Yao & Xingyu Chen & Rajdeep Grewal, 2021. "Do Larger Audiences Generate Greater Revenues Under Pay What You Want? Evidence from a Live Streaming Platform," Marketing Science, INFORMS, vol. 40(5), pages 964-984, September.
  38. Hyelim Oh & Khim-Yong Goh & Tuan Q. Phan, 2023. "Are You What You Tweet? The Impact of Sentiment on Digital News Consumption and Social Media Sharing," Information Systems Research, INFORMS, vol. 34(1), pages 111-136, March.
  39. Bitty Balducci & Detelina Marinova, 2018. "Unstructured data in marketing," Journal of the Academy of Marketing Science, Springer, vol. 46(4), pages 557-590, July.
  40. Christof Naumzik & Stefan Feuerriegel & Markus Weinmann, 2022. "I Will Survive: Predicting Business Failures from Customer Ratings," Marketing Science, INFORMS, vol. 41(1), pages 188-207, January.
  41. Ike Silver & Deborah A. Small, 2024. "Put Your Mouth Where Your Money Is: A Field Experiment Encouraging Donors to Share About Charity," Marketing Science, INFORMS, vol. 43(2), pages 392-406, March.
  42. Tianshu Sun & Sean J. Taylor, 2020. "Displaying things in common to encourage friendship formation: A large randomized field experiment," Quantitative Marketing and Economics (QME), Springer, vol. 18(3), pages 237-271, September.
  43. Ni Huang & Gordon Burtch & Bin Gu & Yili Hong & Chen Liang & Kanliang Wang & Dongpu Fu & Bo Yang, 2019. "Motivating User-Generated Content with Performance Feedback: Evidence from Randomized Field Experiments," Management Science, INFORMS, vol. 65(1), pages 327-345, January.
  44. Delre, Sebastiano A. & Luffarelli, Jonathan, 2023. "Consumer reviews and product life cycle: On the temporal dynamics of electronic word of mouth on movie box office," Journal of Business Research, Elsevier, vol. 156(C).
  45. Aleksi Aaltonen & Stephan Seiler, 2014. "Quantifying Spillovers in Open Source Content Production: Evidence from Wikipedia," CEP Discussion Papers dp1275, Centre for Economic Performance, LSE.
  46. Lu (Lucy) Yan, 2020. "The Kindness of Commenters: An Empirical Study of the Effectiveness of Perceived and Received Support for Weight‐Loss Outcomes," Production and Operations Management, Production and Operations Management Society, vol. 29(6), pages 1448-1466, June.
  47. Jiang, Guoyin & Shang, Jennifer & Liu, Wenping & Feng, Xiaodong & Lei, Junli, 2020. "Modeling the dynamics of online review life cycle: Role of social and economic moderations," European Journal of Operational Research, Elsevier, vol. 285(1), pages 360-379.
  48. Zaiyan Wei & Mo Xiao & Rong Rong, 2021. "Network Size and Content Generation on Social Media Platforms," Production and Operations Management, Production and Operations Management Society, vol. 30(5), pages 1406-1426, May.
  49. Liu, Linlin & Lee, Matthew K.O. & Liu, Renjing & Chen, Jiawen, 2018. "Trust transfer in social media brand communities: The role of consumer engagement," International Journal of Information Management, Elsevier, vol. 41(C), pages 1-13.
  50. Giovanni Bernardo & Massimo Ruberti & Roberto Verona, 2022. "Image is everything! Professional football players' visibility and wages: evidence from the Italian Serie A," Applied Economics, Taylor & Francis Journals, vol. 54(5), pages 595-614, January.
  51. Kunpeng Zhang & Wendy Moe, 2021. "Measuring Brand Favorability Using Large-Scale Social Media Data," Information Systems Research, INFORMS, vol. 32(4), pages 1128-1139, December.
  52. Ni Huang & Yili Hong & Gordon Burtch, 2015. "Digital Social Visibility, Anonymity and User Content Generation: Evidence from Natural Experiments," Working Papers 15-04, NET Institute.
  53. Liangfei Qiu & Subodha Kumar, 2017. "Understanding Voluntary Knowledge Provision and Content Contribution Through a Social-Media-Based Prediction Market: A Field Experiment," Information Systems Research, INFORMS, vol. 28(3), pages 529-546, September.
  54. Stephan Seiler & Song Yao & Wenbo Wang, 2017. "Does Online Word of Mouth Increase Demand? (And How?) Evidence from a Natural Experiment," Marketing Science, INFORMS, vol. 36(6), pages 838-861, November.
  55. Ziwei Cong & Jia Liu & Puneet Manchanda, 2021. "The Role of "Live" in Livestreaming Markets: Evidence Using Orthogonal Random Forest," Papers 2107.01629, arXiv.org, revised Sep 2022.
  56. Marius Johnen & Oliver Schnittka, 2019. "When pushing back is good: the effectiveness of brand responses to social media complaints," Journal of the Academy of Marketing Science, Springer, vol. 47(5), pages 858-878, September.
  57. Osei-Frimpong, Kofi & McLean, Graeme, 2018. "Examining online social brand engagement: A social presence theory perspective," Technological Forecasting and Social Change, Elsevier, vol. 128(C), pages 10-21.
  58. Han, Xintong & Li, Yushen & Wang, Tong, 2023. "Peer recognition, badge policies, and content contribution: An empirical study," Journal of Economic Behavior & Organization, Elsevier, vol. 214(C), pages 691-707.
  59. Yacheng Sun & Xiaojing Dong & Shelby McIntyre, 2017. "Motivation of User-Generated Content: Social Connectedness Moderates the Effects of Monetary Rewards," Marketing Science, INFORMS, vol. 36(3), pages 329-337, May.
  60. Jifeng Luo & Ying Rong & Huan Zheng, 2020. "Impacts of logistics information on sales: Evidence from Alibaba," Naval Research Logistics (NRL), John Wiley & Sons, vol. 67(8), pages 646-669, December.
  61. Seshadri Tirunillai & Gerard J. Tellis, 2017. "Does Offline TV Advertising Affect Online Chatter? Quasi-Experimental Analysis Using Synthetic Control," Marketing Science, INFORMS, vol. 36(6), pages 862-878, November.
  62. Ebbes, Peter & Huang, Zan & Rangaswamy, Arvind, 2016. "Sampling designs for recovering local and global characteristics of social networks," International Journal of Research in Marketing, Elsevier, vol. 33(3), pages 578-599.
  63. Lena Abou El-Komboz & Anna Kerkhof & Johannes Loh, 2023. "Platform Partnership Programs and Content Supply: Evidence from the YouTube “Adpocalypse”," CESifo Working Paper Series 10363, CESifo.
  64. Jiangjiang Guo & Ting Ji & Wenqian Zhang & Lingfeng Dong, 2023. "Understanding Sustained Knowledge Contribution from a Motivation Crowding Perspective: A Case Study in a Chinese Q&A Community," Sustainability, MDPI, vol. 15(3), pages 1-13, January.
  65. Tianshu Sun & Guodong (Gordon) Gao & Ginger Zhe Jin, 2015. "Mobile Messaging for Offline Group Formation in Prosocial Activities: A Large Field Experiment," NBER Working Papers 21704, National Bureau of Economic Research, Inc.
  66. Xing Huan & Antonio Parbonetti & Giulia Redigolo & Zhewei Zhang, 2024. "Social media disclosure and reputational damage," Review of Quantitative Finance and Accounting, Springer, vol. 62(4), pages 1355-1396, May.
  67. Moldovan, Sarit & Steinhart, Yael & Lehmann, Donald R., 2019. "Propagators, Creativity, and Informativeness: What Helps Ads Go Viral," Journal of Interactive Marketing, Elsevier, vol. 47(C), pages 102-114.
  68. Tingting Nian & Yuheng Hu & Cheng Chen, 2021. "Examining the Impact of Television-Program-Induced Emotions on Online Word-of-Mouth Toward Television Advertising," Information Systems Research, INFORMS, vol. 32(2), pages 605-632, June.
  69. Beth L. Fossen & David A. Schweidel, 2019. "Measuring the Impact of Product Placement with Brand-Related Social Media Conversations and Website Traffic," Marketing Science, INFORMS, vol. 38(3), pages 481-499, May.
  70. Seigner, Benedikt David Christian & Milanov, Hana & Lundmark, Erik & Shepherd, Dean A., 2023. "Tweeting like Elon? Provocative language, new-venture status, and audience engagement on social media," Journal of Business Venturing, Elsevier, vol. 38(2).
  71. Marchenko, Maria & Sonnabend, Hendrik, 2022. "The Never Ending Book: The role of external stimuli and peer feedback in user-generated content production," Department of Economics Working Paper Series 320, WU Vienna University of Economics and Business.
  72. Liang Chen & Pengxiang Zhang & Sali Li & Scott F. Turner, 2022. "Growing pains: The effect of generational product innovation on mobile games performance," Strategic Management Journal, Wiley Blackwell, vol. 43(4), pages 792-821, April.
  73. Christian Hildebrand & Tobias Schlager, 2019. "Focusing on others before you shop: exposure to Facebook promotes conventional product configurations," Journal of the Academy of Marketing Science, Springer, vol. 47(2), pages 291-307, March.
  74. Zhang, Yuchi & Moe, Wendy W. & Schweidel, David A., 2017. "Modeling the role of message content and influencers in social media rebroadcasting," International Journal of Research in Marketing, Elsevier, vol. 34(1), pages 100-119.
  75. Jia, Weishi & Redigolo, Giulia & Shu, Susan & Zhao, Jingran, 2020. "Can social media distort price discovery? Evidence from merger rumors," Journal of Accounting and Economics, Elsevier, vol. 70(1).
  76. Marchand, André & Hennig-Thurau, Thorsten & Wiertz, Caroline, 2017. "Not all digital word of mouth is created equal: Understanding the respective impact of consumer reviews and microblogs on new product success," International Journal of Research in Marketing, Elsevier, vol. 34(2), pages 336-354.
  77. Ganesh Iyer & Zsolt Katona, 2016. "Competing for Attention in Social Communication Markets," Management Science, INFORMS, vol. 62(8), pages 2304-2320, August.
  78. Yadav, Manjit S. & de Valck, Kristine & Hennig-Thurau, Thorsten & Hoffman, Donna L. & Spann, Martin, 2013. "Social Commerce: A Contingency Framework for Assessing Marketing Potential," Journal of Interactive Marketing, Elsevier, vol. 27(4), pages 311-323.
  79. Kannan, P.K. & Li, Hongshuang “Alice”, 2017. "Digital marketing: A framework, review and research agenda," International Journal of Research in Marketing, Elsevier, vol. 34(1), pages 22-45.
  80. Fujio Toriumi & Hitoshi Yamamoto & Isamu Okada, 2020. "A belief in rewards accelerates cooperation on consumer-generated media," Journal of Computational Social Science, Springer, vol. 3(1), pages 19-31, April.
  81. Yi Liu & Pinar Yildirim & Z. John Zhang, 2021. "Social Media, Content Moderation, and Technology," Papers 2101.04618, arXiv.org, revised Jan 2021.
  82. Kim, Hwang & Rao, Vithala R., 2022. "The role of network embeddedness across multiple social networks: Evidence from mobile social network games," International Journal of Research in Marketing, Elsevier, vol. 39(3), pages 867-887.
  83. Jingchuan Pu & Yuan Chen & Liangfei Qiu & Hsing Kenneth Cheng, 2020. "Does Identity Disclosure Help or Hurt User Content Generation? Social Presence, Inhibition, and Displacement Effects," Information Systems Research, INFORMS, vol. 31(2), pages 297-322, June.
  84. Yang, Wei & Zhou, Qing & Yu, Xianyun & Wang, Dongpeng & Li, Hui, 2019. "How to facilitate knowledge collaboration in OCs: An integrated perspective of technological and institutional measures," Technological Forecasting and Social Change, Elsevier, vol. 138(C), pages 21-28.
  85. Wang, Feng & Zhang, Xueting & Chen, Man & Zeng, Wei & Cao, Rong, 2022. "The influential paradox: Brand and deal content sharing by influencers in friendship networks," Journal of Business Research, Elsevier, vol. 150(C), pages 503-514.
  86. Yue Jin & Yong Tan & Jinghua Huang, 2022. "Managing contributor performance in knowledge‐sharing communities: A dynamic perspective," Production and Operations Management, Production and Operations Management Society, vol. 31(11), pages 3945-3962, November.
  87. Sorensen, Anne, 2021. "Facilitating value: How organizations deploy resources in social media-based brand communities," Journal of Business Research, Elsevier, vol. 136(C), pages 678-694.
  88. Boegershausen, Johannes & Datta, Hannes & Borah, Abhishek & Stephen, Andrew, 2022. "Fields of Gold: Web Scraping and APIs for Impactful Marketing Insights," Other publications TiSEM 5f1ed70a-48c3-422c-bc10-0, Tilburg University, School of Economics and Management.
  89. Saeed Tajdini, 2023. "The effects of internet search intensity for products on companies’ stock returns: a competitive intelligence perspective," Journal of Marketing Analytics, Palgrave Macmillan, vol. 11(3), pages 352-365, September.
  90. Liu, Angela Xia & Xie, Ying & Zhang, Jurui, 2019. "It's Not Just What You Say, But How You Say It: The Effect of Language Style Matching on Perceived Quality of Consumer Reviews," Journal of Interactive Marketing, Elsevier, vol. 46(C), pages 70-86.
  91. Johannes Loh & Tobias Kretschmer, 2023. "Online communities on competing platforms: Evidence from game wikis," Strategic Management Journal, Wiley Blackwell, vol. 44(2), pages 441-476, February.
  92. Aaltonen, Aleksi Ville & Seiler, Stephan, 2014. "Quantifying spillovers in open source content production: evidence from Wikipedia," LSE Research Online Documents on Economics 60284, London School of Economics and Political Science, LSE Library.
  93. Beth L. Fossen & David A. Schweidel, 2017. "Television Advertising and Online Word-of-Mouth: An Empirical Investigation of Social TV Activity," Marketing Science, INFORMS, vol. 36(1), pages 105-123, January.
  94. Scott Motyka & Dhruv Grewal & Elizabeth Aguirre & Dominik Mahr & Ko Ruyter & Martin Wetzels, 2018. "The emotional review–reward effect: how do reviews increase impulsivity?," Journal of the Academy of Marketing Science, Springer, vol. 46(6), pages 1032-1051, November.
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