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Testing Media Richness Theory in the New Media: The Effects of Cues, Feedback, and Task Equivocality

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Cited by:

  1. Baek, Eunsoo & Huang, Zhihong & Hwan (Mark) Lee, Seung, 2021. "More than what meets the eye: Understanding the effects of poly-contextual cues in online fashion retailing," Journal of Retailing and Consumer Services, Elsevier, vol. 60(C).
  2. Naim Zierau & Christian Hildebrand & Anouk Bergner & Francesc Busquet & Anuschka Schmitt & Jan Marco Leimeister, 2023. "Voice bots on the frontline: Voice-based interfaces enhance flow-like consumer experiences & boost service outcomes," Journal of the Academy of Marketing Science, Springer, vol. 51(4), pages 823-842, July.
  3. Jari J. Jussila & Hannu Kärkkäinen & Maija Leino, 2012. "Learning from and with Customers with Social Media: A Model for Social Customer Learning," International Journal of Management, Knowledge and Learning, International School for Social and Business Studies, Celje, Slovenia, vol. 1(1), pages 5-25.
  4. Taekyung Kim & Hwirim Jo & Yerin Yhee & Chulmo Koo, 2022. "Robots, artificial intelligence, and service automation (RAISA) in hospitality: sentiment analysis of YouTube streaming data," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(1), pages 259-275, March.
  5. Graciela Corral de Zubielqui & Noel Lindsay & Wendy Lindsay & Janice Jones, 2019. "Knowledge quality, innovation and firm performance: a study of knowledge transfer in SMEs," Small Business Economics, Springer, vol. 53(1), pages 145-164, June.
  6. Willem Standaert & Steve Muylle & Amit Basu, 2016. "An empirical study of the effectiveness of telepresence as a business meeting mode," Information Technology and Management, Springer, vol. 17(4), pages 323-339, December.
  7. Ofir Turel & Catherine E. Connelly, 2012. "Team Spirit: The Influence of Psychological Collectivism on the Usage of E-Collaboration Tools," Group Decision and Negotiation, Springer, vol. 21(5), pages 703-725, September.
  8. Koo, Chulmo & Wati, Yulia & Jung, Jason J., 2011. "Examination of how social aspects moderate the relationship between task characteristics and usage of social communication technologies (SCTs) in organizations," International Journal of Information Management, Elsevier, vol. 31(5), pages 445-459.
  9. Ned Kock, 2004. "The Psychobiological Model: Towards a New Theory of Computer-Mediated Communication Based on Darwinian Evolution," Organization Science, INFORMS, vol. 15(3), pages 327-348, June.
  10. Cai, Gangshu & Kock, Ned, 2009. "An evolutionary game theoretic perspective on e-collaboration: The collaboration effort and media relativeness," European Journal of Operational Research, Elsevier, vol. 194(3), pages 821-833, May.
  11. Rajiv D. Banker & Indranil Bardhan & Ozer Asdemir, 2006. "Understanding the Impact of Collaboration Software on Product Design and Development," Information Systems Research, INFORMS, vol. 17(4), pages 352-373, December.
  12. Pluyter, J.R., 2012. "Designing immersive surgical training against information technology-related overload in the operating room," Other publications TiSEM d48c5727-92fd-41b1-be5d-5, Tilburg University, School of Economics and Management.
  13. Grant, Stephanie M. & Hodge, Frank D. & Sinha, Roshan K., 2018. "How disclosure medium affects investor reactions to CEO bragging, modesty, and humblebragging," Accounting, Organizations and Society, Elsevier, vol. 68, pages 118-134.
  14. Safdar, Sarah & Ren, Minglun & Chudhery, Muhammad Adnan Zahid & Huo, Jiazhen & Rehman, Hakeem-Ur & Rafique, Raza, 2022. "Using cloud-based virtual learning environments to mitigate increasing disparity in urban-rural academic competence," Technological Forecasting and Social Change, Elsevier, vol. 176(C).
  15. Hsieh, Yuli Patrick, 2011. "Implications of communication multiplexity for digital inequality: The role of online social networking skills," 8th ITS Asia-Pacific Regional Conference, Taipei 2011: Convergence in the Digital Age 52324, International Telecommunications Society (ITS).
  16. Adi Katz & Dov Te’eni, 2007. "The Contingent Impact of Contextualization on Computer-Mediated Collaboration," Organization Science, INFORMS, vol. 18(2), pages 261-279, April.
  17. Lee, Woojin & Gretzel, Ulrike, 2012. "Designing persuasive destination websites: A mental imagery processing perspective," Tourism Management, Elsevier, vol. 33(5), pages 1270-1280.
  18. Zhenhui (Jack) Jiang & Cheng Suang Heng & Ben C. F. Choi, 2013. "Research Note —Privacy Concerns and Privacy-Protective Behavior in Synchronous Online Social Interactions," Information Systems Research, INFORMS, vol. 24(3), pages 579-595, September.
  19. Bryan K. Hasty & Anne P. Massey & Susan A. Brown, 2006. "Role-Based Experiences, Media Perceptions, and Knowledge Transfer Success in Virtual Dyads," Group Decision and Negotiation, Springer, vol. 15(4), pages 367-387, July.
  20. Jeanine Warisse Turner & N. Lamar Reinsch, 2010. "Successful and unsuccessful multicommunication episodes: Engaging in dialogue or juggling messages?," Information Systems Frontiers, Springer, vol. 12(3), pages 277-285, July.
  21. Uhm, Jun-Phil & Kim, Sanghoon & Do, Chanwook & Lee, Hyun-Woo, 2022. "How augmented reality (AR) experience affects purchase intention in sport E-commerce: Roles of perceived diagnosticity, psychological distance, and perceived risks," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
  22. David Xu & Ronald Cenfetelli & Karl Aquino, 2012. "The Influence of Media Cue Multiplicity on Deceivers and Those Who Are Deceived," Journal of Business Ethics, Springer, vol. 106(3), pages 337-352, March.
  23. Iwara Eja Eja & Inah Grace M. & Ushie Mike A. & Itu Prince-Charles O., 2020. "Communication management: strategy for measuring hotel performance in Port Harcourt, Nigeria," European Journal of Tourism, Hospitality and Recreation, Sciendo, vol. 10(2), pages 134-145, December.
  24. Zhenhui Jiang & Izak Benbasat, 2007. "Research Note---Investigating the Influence of the Functional Mechanisms of Online Product Presentations," Information Systems Research, INFORMS, vol. 18(4), pages 454-470, December.
  25. Seung Yeop Lee & Sang Woo Lee, 2020. "Social Media Use and Job Performance in the Workplace: The Effects of Facebook and KakaoTalk Use on Job Performance in South Korea," Sustainability, MDPI, vol. 12(10), pages 1-19, May.
  26. Li, Chunyu & Cui, Geng & Peng, Ling, 2017. "The signaling effect of management response in engaging customers: A study of the hotel industry," Tourism Management, Elsevier, vol. 62(C), pages 42-53.
  27. Gerardine DeSanctis & Peter Monge, 1999. "Introduction to the Special Issue: Communication Processes for Virtual Organizations," Organization Science, INFORMS, vol. 10(6), pages 693-703, December.
  28. Giuseppe Crapa & Maria Elena Latino & Paolo Roma, 2024. "The performance of green communication across social media: Evidence from large‐scale retail industry in Italy," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 31(1), pages 493-513, January.
  29. Stefan Tönnissen & Frank Teuteberg, 2021. "Real Estate Crowdfunding mit ICOs – Erfolgsfaktoren und Handlungsempfehlungen [Real estate crowdfunding with iCOs—success factors and recommendations]," Zeitschrift für Immobilienökonomie (German Journal of Real Estate Research), Springer;Gesellschaft für Immobilienwirtschaftliche Forschung e. V., vol. 7(1), pages 35-58, April.
  30. Un-Kon Lee, 2017. "International Tourism Advertisements on Social Media: Impact of Argument Quality and Source," Sustainability, MDPI, vol. 9(9), pages 1-18, August.
  31. Michele Griessmair & Sabine T. Koeszegi, 2009. "Exploring the Cognitive-Emotional Fugue in Electronic Negotiations," Group Decision and Negotiation, Springer, vol. 18(3), pages 213-234, May.
  32. Stephanie Watts Sussman & Wendy Schneier Siegal, 2003. "Informational Influence in Organizations: An Integrated Approach to Knowledge Adoption," Information Systems Research, INFORMS, vol. 14(1), pages 47-65, March.
  33. Mareike Schoop & Frank Köhne & Dirk Staskiewicz & Markus Voeth & Uta Herbst, 2008. "The antecedents of renegotiations in practice—an exploratory analysis," Group Decision and Negotiation, Springer, vol. 17(2), pages 127-139, March.
  34. Erik Ernesto Vazquez, 2021. "Effect of an e-retailer’s product category and social media platform selection on perceived quality of e-retail products," Electronic Markets, Springer;IIM University of St. Gallen, vol. 31(1), pages 139-157, March.
  35. Robert M. Fuller & Alan R. Dennis, 2009. "Does Fit Matter? The Impact of Task-Technology Fit and Appropriation on Team Performance in Repeated Tasks," Information Systems Research, INFORMS, vol. 20(1), pages 2-17, March.
  36. Lionel P. Robert & Alan R. Dennis & Manju K. Ahuja, 2008. "Social Capital and Knowledge Integration in Digitally Enabled Teams," Information Systems Research, INFORMS, vol. 19(3), pages 314-334, September.
  37. Shaila M. Miranda & Carol S. Saunders, 2003. "The Social Construction of Meaning: An Alternative Perspective on Information Sharing," Information Systems Research, INFORMS, vol. 14(1), pages 87-106, March.
  38. Bernard Fallery & Roxana Ologeanu-Taddei & Sylvie Gerbaix, 2010. "Acceptance and Appropriation of Videoconferencing for E-training: an Empirical Investigation," Post-Print hal-00773583, HAL.
  39. Stefan Hoffmann & Tom Joerß & Robert Mai & Payam Akbar, 2022. "Augmented reality-delivered product information at the point of sale: when information controllability backfires," Journal of the Academy of Marketing Science, Springer, vol. 50(4), pages 743-776, July.
  40. Lei Zhu & Izak Benbasat & Zhenhui Jiang, 2010. "Let's Shop Online Together: An Empirical Investigation of Collaborative Online Shopping Support," Information Systems Research, INFORMS, vol. 21(4), pages 872-891, December.
  41. Josef Windsperger & Nina Gorovaia, 2011. "Knowledge attributes and the choice of knowledge transfer mechanism in networks: the case of franchising," Journal of Management & Governance, Springer;Accademia Italiana di Economia Aziendale (AIDEA), vol. 15(4), pages 617-640, November.
  42. Martha L. Maznevski & Katherine M. Chudoba, 2000. "Bridging Space Over Time: Global Virtual Team Dynamics and Effectiveness," Organization Science, INFORMS, vol. 11(5), pages 473-492, October.
  43. Seungyoon Lee & Bailey C. Benedict & Yue ‘Gurt’ Ge & Pamela Murray‐Tuite & Satish V. Ukkusuri, 2021. "An application of media and network multiplexity theory to the structure and perceptions of information environments in hurricane evacuation," Journal of the Association for Information Science & Technology, Association for Information Science & Technology, vol. 72(7), pages 885-900, July.
  44. Alge, Bradley J. & Wiethoff, Carolyn & Klein, Howard J., 2003. "When does the medium matter? Knowledge-building experiences and opportunities in decision-making teams," Organizational Behavior and Human Decision Processes, Elsevier, vol. 91(1), pages 26-37, May.
  45. Bryant, Stephanie M. & Albring, Susan M. & Murthy, Uday, 2009. "The effects of reward structure, media richness and gender on virtual teams," International Journal of Accounting Information Systems, Elsevier, vol. 10(4), pages 190-213.
  46. Patel, Pankaj C. & Parida, Vinit & Jayaram, Jayanth & Oghazi, Pejvak, 2018. "Task equivocality and process modularity in R&D offshore collaboration projects," Journal of Business Research, Elsevier, vol. 93(C), pages 12-22.
  47. Aros, Susan K. & Gibbons, Deborah E., 2018. "Exploring communication media options in an inter-organizational disaster response coordination network using agent-based simulation," European Journal of Operational Research, Elsevier, vol. 269(2), pages 451-465.
  48. Jim Samuel, 2020. "Information Token Driven Machine Learning for Electronic Markets: Performance Effects in Behavioral Financial Big Data Analytics," Papers 2004.06642, arXiv.org.
  49. Gaoyong Li & Xin Zhang & Ge Zhang, 2022. "How the 5G Enabled the COVID-19 Pandemic Prevention and Control: Materiality, Affordance, and (De-)Spatialization," IJERPH, MDPI, vol. 19(15), pages 1-22, July.
  50. Jonathan W. Palmer, 2002. "Web Site Usability, Design, and Performance Metrics," Information Systems Research, INFORMS, vol. 13(2), pages 151-167, June.
  51. Sanchez-Ruiz, Paul & Wood, Matthew S. & Long-Ruboyianes, Anna, 2021. "Persuasive or polarizing? The influence of entrepreneurs' use of ingratiation rhetoric on investor funding decisions," Journal of Business Venturing, Elsevier, vol. 36(4).
  52. John R. Carlson & Joey F. George & Judee K. Burgoon & Mark Adkins & Cindy H. White, 2004. "Deception in Computer-Mediated Communication," Group Decision and Negotiation, Springer, vol. 13(1), pages 5-28, January.
  53. Ning Nan & Erik W. Johnston & Judith S. Olson, 2008. "Unintended consequences of collocation: using agent-based modeling to untangle effects of communication delay and in-group favor," Computational and Mathematical Organization Theory, Springer, vol. 14(2), pages 57-83, June.
  54. Agrawal, Shiv Ratan & Mittal, Divya, 2022. "Optimizing customer engagement content strategy in retail and E-tail: Available on online product review videos," Journal of Retailing and Consumer Services, Elsevier, vol. 67(C).
  55. Yue Wu & Qianling Jiang & Hui’e Liang & ShiYu Ni, 2022. "What Drives Users to Adopt a Digital Museum? A Case of Virtual Exhibition Hall of National Costume Museum," SAGE Open, , vol. 12(1), pages 21582440221, March.
  56. Stefano Grazioli, 2004. "Where Did They Go Wrong? An Analysis of the Failure of Knowledgeable Internet Consumers to Detect Deception Over the Internet," Group Decision and Negotiation, Springer, vol. 13(2), pages 149-172, March.
  57. Hung-pin Shih & Kee-hung Lai & T. C. E. Cheng, 2015. "Examining structural, perceptual, and attitudinal influences on the quality of information sharing in collaborative technology use," Information Systems Frontiers, Springer, vol. 17(2), pages 455-470, April.
  58. Kyungmin Park & Stephanie Lee & Shahryar Doosti & Yong Tan, 2023. "Provision of helpful review videos: Effects of video characteristics on perceived helpfulness," Production and Operations Management, Production and Operations Management Society, vol. 32(7), pages 2031-2048, July.
  59. Nicola Döring & Katrien De Moor & Markus Fiedler & Katrin Schoenenberg & Alexander Raake, 2022. "Videoconference Fatigue: A Conceptual Analysis," IJERPH, MDPI, vol. 19(4), pages 1-20, February.
  60. Christophe Bezes, 2009. "E-Commerce Website Evaluation: A Critical Review," Working Papers hal-00611008, HAL.
  61. Choon-Ling Sia & Bernard C. Y. Tan & Kwok-Kee Wei, 2002. "Group Polarization and Computer-Mediated Communication: Effects of Communication Cues, Social Presence, and Anonymity," Information Systems Research, INFORMS, vol. 13(1), pages 70-90, March.
  62. Yan Leng & Xiaowen Dong & Esteban Moro & Alex Pentland, 2024. "Long-Range Social Influence in Phone Communication Networks on Offline Adoption Decisions," Information Systems Research, INFORMS, vol. 35(1), pages 318-338, March.
  63. Denk, Maximilian & Khabyuk, Olexiy, "undated". "Wie relevant sind Chatbots als Kommunikations- und Marketinginstrument für Hochschulen? Konzeption und Akzeptanz eines Chatbot-Prototyps für den Master-Studiengang „Kommunikations-, Multimedia- und Ma," Duesseldorf Working Papers in Applied Management and Economics 52, Duesseldorf University of Applied Sciences.
  64. Chung-Ho Su, 2018. "Exploring Sustainability Environment Educational Design and Learning Effect Evaluation through Migration Theory: An Example of Environment Educational Serious Games," Sustainability, MDPI, vol. 10(10), pages 1-26, September.
  65. Un-Kon Lee, 2022. "Tourism Using Virtual Reality: Media Richness and Information System Successes," Sustainability, MDPI, vol. 14(7), pages 1-17, March.
  66. Roma, Paolo & Aloini, Davide, 2019. "How does brand-related user-generated content differ across social media? Evidence reloaded," Journal of Business Research, Elsevier, vol. 96(C), pages 322-339.
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