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Patient sociodemographic characteristics as predictors of satisfaction with medical care: A meta-analysis

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  1. Alyson Callan & Roland Littlewood, 1998. "Patient Satisfaction: Ethnic Origin or Explanatory Model?," International Journal of Social Psychiatry, , vol. 44(1), pages 1-11, March.
  2. Luther, Louisa & Benkenstein, Martin & Rummelhagen, Katja, 2016. "Enhancing patients' hospital satisfaction by taking advantage of interpersonal similarity," Journal of Retailing and Consumer Services, Elsevier, vol. 30(C), pages 50-58.
  3. Prof. Dr. Klaus Bendel, 2000. "Zufriedenheit von Nutzerinnen und Nutzern mit ambulanten Pflegedienstleistungen. Forschungsbericht," Report 002, Werkstatt für Organisations- und Personalforschung.
  4. Etter, Jean-Francois & Perneger, Thomas V., 1997. "Quantitative and qualitative assessment of patient satisfaction in a managed care plan," Evaluation and Program Planning, Elsevier, vol. 20(2), pages 129-135, May.
  5. Hyojung Tak & Gregory Ruhnke & Ya-Chen Shih, 2015. "The Association between Patient-Centered Attributes of Care and Patient Satisfaction," The Patient: Patient-Centered Outcomes Research, Springer;International Academy of Health Preference Research, vol. 8(2), pages 187-197, April.
  6. Pérotin, Virginie & Zamora, Bernarda & Reeves, Rachel & Bartlett, Will & Allen, Pauline, 2013. "Does hospital ownership affect patient experience? An investigation into public–private sector differences in England," Journal of Health Economics, Elsevier, vol. 32(3), pages 633-646.
  7. Radin, Dagmar, 2013. "Does corruption undermine trust in health care? Results from public opinion polls in Croatia," Social Science & Medicine, Elsevier, vol. 98(C), pages 46-53.
  8. repec:jet:dpaper:dpaper391 is not listed on IDEAS
  9. Smaranda Adina Cosma & Marius Bota & Cristina Fleșeriu & Claudiu Morgovan & Mădălina Văleanu & Dan Cosma, 2020. "Measuring Patients’ Perception and Satisfaction with the Romanian Healthcare System," Sustainability, MDPI, vol. 12(4), pages 1-16, February.
  10. Aida Isabel Tavares & Pedro Lopes Ferreira, 2020. "Public satisfaction with health system coverage, empirical evidence from SHARE data," International Journal of Health Economics and Management, Springer, vol. 20(3), pages 229-249, September.
  11. Rajkumar Giridhari Singh, 2012. "Customers’ Satisfaction on the Hospitals Services: A Comparison," Indian Journal of Commerce and Management Studies, Educational Research Multimedia & Publications,India, vol. 3(3), pages 37-43, September.
  12. Mummalaneni, Venkatapparao & Gopalakrishna, Pradeep, 1997. "Access, resource, and cost impacts on consumer satisfaction with health care: A comparison across alternative health care modes and time," Journal of Business Research, Elsevier, vol. 39(3), pages 173-186, July.
  13. Alexander, Matthew & MacLaren, Andrew & O’Gorman, Kevin & Taheri, Babak, 2012. "“He just didn’t seem to understand the banter”: Bullying or simply establishing social cohesion?," Tourism Management, Elsevier, vol. 33(5), pages 1245-1255.
  14. Hekkert, Karin Dorieke & Cihangir, Sezgin & Kleefstra, Sophia Martine & van den Berg, Bernard & Kool, Rudolf Bertijn, 2009. "Patient satisfaction revisited: A multilevel approach," Social Science & Medicine, Elsevier, vol. 69(1), pages 68-75, July.
  15. Lannes, Laurence, 2015. "Improving health worker performance: The patient-perspective from a PBF program in Rwanda," Social Science & Medicine, Elsevier, vol. 138(C), pages 1-11.
  16. Negron-Velazquez, Gisela & Alegria, Margarita & Vera, Mildred & Freeman, Daniel H., 1998. "Testing the service satisfaction scale in Puerto Rico," Evaluation and Program Planning, Elsevier, vol. 21(1), pages 81-92, February.
  17. Justine M Naylor & Joseph Descallar & Mechteld Grootemaat & Helen Badge & Ian A Harris & Grahame Simpson & Deanne Jenkin, 2016. "Is Satisfaction with the Acute-Care Experience Higher amongst Consumers Treated in the Private Sector? A Survey of Public and Private Sector Arthroplasty Recipients," PLOS ONE, Public Library of Science, vol. 11(8), pages 1-14, August.
  18. Rosen, Per & Anell, Anders & Hjortsberg, Catharina, 2001. "Patient views on choice and participation in primary health care," Health Policy, Elsevier, vol. 55(2), pages 121-128, February.
  19. Ildikó Szőcs & Balázs Dobi & Judit Lám & Károly Orbán-Kis & Unto Häkkinen & Éva Belicza & Dániel Bereczki & Ildikó Vastagh, 2020. "Health related quality of life and satisfaction with care of stroke patients in Budapest: A substudy of the EuroHOPE project," PLOS ONE, Public Library of Science, vol. 15(10), pages 1-22, October.
  20. Thi Xuan Hoa Nguyen & Thi Bich Ngoc Tran & Thanh Binh Dao & Galina Barysheva & Chien Thang Nguyen & An Ha Nguyen & Tran Si Lam, 2022. "Elderly People’s Adaptation to the Evolving Digital Society: A Case Study in Vietnam," Social Sciences, MDPI, vol. 11(8), pages 1-17, July.
  21. Giancarlo MANZI & Pier Alda FERRARI, "undated". "Statistical methods for evaluating satisfaction with public services Abstract: Contrary to private enterprises, public enterprises can be unaware of the impact of their performance when providing serv," CIRIEC Working Papers 1404, CIRIEC - Université de Liège.
  22. Glick, Peter, 2009. "How reliable are surveys of client satisfaction with healthcare services? Evidence from matched facility and household data in Madagascar," Social Science & Medicine, Elsevier, vol. 68(2), pages 368-379, January.
  23. Chhabi Lal Ranabhat & Mihajlo Jakovljevic, 2023. "Sustainable Health Care Provision Worldwide: Is There a Necessary Trade-Off between Cost and Quality?," Sustainability, MDPI, vol. 15(2), pages 1-11, January.
  24. Kalda, R. & Polluste, K. & Lember, M., 2003. "Patient satisfaction with care is associated with personal choice of physician," Health Policy, Elsevier, vol. 64(1), pages 55-62, April.
  25. Jannie Laursen & Kristoffer Andresen & Jacob Rosenberg, 2016. "Relatives to Critically Ill Patients Have No Sense of Coherence: A Quality Improvement Article Using Mixed Methods," Nursing Research and Practice, Hindawi, vol. 2016, pages 1-7, September.
  26. Juan Francisco Roldán-Merino & Manuel Tomás-Jiménez & Agneta Schröder & Lars-Olov Lundqvist & Montserrat Puig-Llobet & Antonio R. Moreno-Poyato & Marta Domínguez del Campo & Sara Sanchez-Balcells & Ma, 2023. "Quality in Psychiatric Care in the Community Mental Health Setting from the Perspective of Patients and Staff," IJERPH, MDPI, vol. 20(5), pages 1-14, February.
  27. Wong, Yin-Ling Irene & Poulin, Stephen R. & Lee, Sungeun & Davis, Morris R. & Hadley, Trevor R., 2008. "Tracking residential outcomes of supported independent living programs for persons with serious mental illness," Evaluation and Program Planning, Elsevier, vol. 31(4), pages 416-426, November.
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