Zufriedenheit von Nutzerinnen und Nutzern mit ambulanten Pflegedienstleistungen. Forschungsbericht
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- Ingo Weller & PD Dr. Eckhard Steffen, 2000. "Ergebnisse einer Mitarbeiterbefragung bei der Lynx Consulting Group/Bielefeld," Report 001, Werkstatt für Organisations- und Personalforschung.
- Hall, Judith A. & Dornan, Michael C., 1990. "Patient sociodemographic characteristics as predictors of satisfaction with medical care: A meta-analysis," Social Science & Medicine, Elsevier, vol. 30(7), pages 811-818, January.
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