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Soft TQM, hard TQM, and organisational performance relationships: an empirical investigation

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  1. Valmohammadi, Changiz & Roshanzamir, Shervin, 2015. "The guidelines of improvement: Relations among organizational culture, TQM and performance," International Journal of Production Economics, Elsevier, vol. 164(C), pages 167-178.
  2. Mansoor Shekarian & Mahour Parast, 2021. "Do Entrepreneurship Skills Improve Project Performance? A Project-Based Learning Perspective," Journal of Entrepreneurship and Innovation in Emerging Economies, Entrepreneurship Development Institute of India, vol. 30(2), pages 267-305, September.
  3. Sadikoglu, Esin & Zehir, Cemal, 2010. "Investigating the effects of innovation and employee performance on the relationship between total quality management practices and firm performance: An empirical study of Turkish firms," International Journal of Production Economics, Elsevier, vol. 127(1), pages 13-26, September.
  4. Arumugam, V. & Antony, Jiju & Kumar, Maneesh, 2013. "Linking learning and knowledge creation to project success in Six Sigma projects: An empirical investigation," International Journal of Production Economics, Elsevier, vol. 141(1), pages 388-402.
  5. Naveed Mushtaq & Wong Wai Peng, 2020. "Can TQM Act as Stimulus to Elevate Firms’ Innovation Performance?: An Empirical Evidence From the Manufacturing Sector of Pakistan," SAGE Open, , vol. 10(4), pages 21582440209, November.
  6. Younès El Manzani & Mohamed Larbi Sidmou & Jean-Jack Cegarra, 2018. "Does IS0 9001 quality management system support product innovation? An analysis from the sociotechnical systems theory," Post-Print hal-03080217, HAL.
  7. Kashif Ali & Satirenjit Kaur Johl & Amgad Muneer & Ayed Alwadain & Rao Faizan Ali, 2022. "Soft and Hard Total Quality Management Practices Promote Industry 4.0 Readiness: A SEM-Neural Network Approach," Sustainability, MDPI, vol. 14(19), pages 1-23, September.
  8. Marcel F. Assen, 2018. "The moderating effect of management behavior for Lean and process improvement," Operations Management Research, Springer, vol. 11(1), pages 1-13, June.
  9. Rateb Sweis & Asma'a Ismaeil & Bader Obeidat & Raed Kareem Kanaan, 2019. "Reviewing the Literature on Total Quality Management and Organizational Performance," Journal of Business & Management (COES&RJ-JBM), , vol. 7(3), pages 192-215, July.
  10. Alsawafi, Ahmed & Lemke, Fred & Yang, Ying, 2021. "The impacts of internal quality management relations on the triple bottom line: A dynamic capability perspective," International Journal of Production Economics, Elsevier, vol. 232(C).
  11. Ferreira, Luís M.F.R. & Cândido, Carlos J.F., 2021. "Factors influencing firm propensity for ISO 9001 withdrawal: Evidence on decertification tendency and antecedents," International Journal of Production Economics, Elsevier, vol. 233(C).
  12. Zeng, Jing & Zhang, Wenqing & Matsui, Yoshiki & Zhao, Xiande, 2017. "The impact of organizational context on hard and soft quality management and innovation performance," International Journal of Production Economics, Elsevier, vol. 185(C), pages 240-251.
  13. Dedi Purbowo & Sunaryo & Nur Prima Waluyowati, 2022. "The effect of leadership on operational performance:The mediating role of quality improvement," International Journal of Research in Business and Social Science (2147-4478), Center for the Strategic Studies in Business and Finance, vol. 11(1), pages 108-116, January.
  14. Waqas Ali & Shujahat Ali & Shahid Mehmood, 2020. "Effect of Risk Management Practices on Banks Performance Moderating Role of Managerial Expertise as a Competitive Edge," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 16(1), pages 88-100.
  15. Cho, Young Sik & Jung, Joo Y. & Linderman, Kevin, 2017. "The QM evolution: Behavioral quality management as a firm’s strategic resource," International Journal of Production Economics, Elsevier, vol. 191(C), pages 233-249.
  16. Younès El Manzani & Mostapha El Idrissi & Zakaria Lissaneddine, 2022. "Soft quality management practices and product innovation ambidexterity: the mediating role of market orientation ambidexterity," Post-Print hal-04317941, HAL.
  17. Oluwafemi & Olaoluwa J. & Okon & Samuel Essien, 2018. "The Nexus Between Total Quality Management, Job Satisfaction And Employee Work Engagement In The Food And Beverage Multinational Company In Nigeria," Organizations and Markets in Emerging Economies, Faculty of Economics, Vilnius University, vol. 9(2).
  18. Jorge Iván Pérez-Rave & Rafael Fernández Guerrero & Andrés Salas Vallina & Favián González Echavarría, 2023. "A measurement model of dynamic capabilities of the continuous improvement project and its role in the renewal of the company’s products/services," Operations Management Research, Springer, vol. 16(1), pages 126-140, March.
  19. Calvo-Mora, Arturo & Ruiz-Moreno, Carolina & Picón-Berjoyo, Araceli & Cauzo-Bottala, Lourdes, 2014. "Mediation effect of TQM technical factors in excellence management systems," Journal of Business Research, Elsevier, vol. 67(5), pages 769-774.
  20. Zu, Xingxing & Robbins, Tina L. & Fredendall, Lawrence D., 2010. "Mapping the critical links between organizational culture and TQM/Six Sigma practices," International Journal of Production Economics, Elsevier, vol. 123(1), pages 86-106, January.
  21. Bader Obeidat & Hadeel Fareed Tawalbeh & Ra’ed Masa’deh & Mohammed Ali Akour, 2019. "Reviewing the Literature among Human Resource Management (HRM) Practices, Total Quality Management (TQM) Practices and Competitive Advantages," Journal of Social Sciences (COES&RJ-JSS), , vol. 8(2), pages 327-358, April.
  22. Zengjian Huang & Amna Shahzadi & Yaser Daanial Khan, 2022. "Unfolding the Impact of Quality 4.0 Practices on Industry 4.0 and Circular Economy Practices: A Hybrid SEM-ANN Approach," Sustainability, MDPI, vol. 14(23), pages 1-20, November.
  23. Gamze Yorgancioglu Tarcan & Gülsün Erigüç & Nazan Kartal & Gülsüm Şeyma Koca & Ayça Karahan, 2021. "The effect of mushroom management style and perceived supervisor support on employee performance: ‘An application with university hospital employees’," International Journal of Health Planning and Management, Wiley Blackwell, vol. 36(2), pages 532-544, March.
  24. Calvo-Mora, Arturo & Roldán, José Luis, 2016. "The role of strategic planning in excellence management systemsAuthor-Name: Suarez, Eva," European Journal of Operational Research, Elsevier, vol. 248(2), pages 532-542.
  25. Muhammad Khuram Khalil & Umaporn Muneenam, 2021. "Total Quality Management Practices and Corporate Green Performance: Does Organizational Culture Matter?," Sustainability, MDPI, vol. 13(19), pages 1-27, October.
  26. M. R. Ibrahim & D. U. Muhammad & B. Muhammad & J. O. Alaezi & J. Agidani, 2023. "The Key to Organizational and construction Excellence: A Study of Total Quality Management," Papers 2305.13104, arXiv.org.
  27. Singh, Vedant & Kumar, Akshay & Singh, Tej, 2018. "Impact of TQM on organisational performance: The case of Indian manufacturing and service industry," Operations Research Perspectives, Elsevier, vol. 5(C), pages 199-217.
  28. Cho, Young Sik & Linderman, Kevin, 2019. "Metacognition-based process improvement practices," International Journal of Production Economics, Elsevier, vol. 211(C), pages 132-144.
  29. Escrig-Tena, Ana B. & Segarra-Ciprés, Mercedes & García-Juan, Beatriz & Beltrán-Martín, Inmaculada, 2018. "The impact of hard and soft quality management and proactive behaviour in determining innovation performance," International Journal of Production Economics, Elsevier, vol. 200(C), pages 1-14.
  30. Aleksandar Đorđević & Yury Klochkov & Slavko Arsovski & Nikola Stefanović & Luiza Shamina & Aleksandar Pavlović, 2021. "The Impact of ICT Support and the EFQM Criteria on Sustainable Business Excellence in Higher Education Institutions," Sustainability, MDPI, vol. 13(14), pages 1-25, July.
  31. Uzma Haroon & Mohd Noor Mohd Shariff & Mohd Sufli Yusof, 2019. "Exploring the Relationship Between Innovation Capability, Total Quality Management and SMEs Performance in Electric Fan Industry of Pakistan: Moderating Effect of Relational Learning," International Journal of Financial Research, International Journal of Financial Research, Sciedu Press, vol. 10(3), pages 353-359, May.
  32. Bortolotti, Thomas & Boscari, Stefania & Danese, Pamela, 2015. "Successful lean implementation: Organizational culture and soft lean practices," International Journal of Production Economics, Elsevier, vol. 160(C), pages 182-201.
  33. Yunis, Manal & Tarhini, Abbas & Kassar, Abdulnasser, 2018. "The role of ICT and innovation in enhancing organizational performance: The catalysing effect of corporate entrepreneurship," Journal of Business Research, Elsevier, vol. 88(C), pages 344-356.
  34. Mackelprang, Alan W. & Jayaram, Jayanth & Xu, Kefeng, 2012. "The influence of types of training on service system performance in mass service and service shop operations," International Journal of Production Economics, Elsevier, vol. 138(1), pages 183-194.
  35. Assadej Vanichchinchai, 2023. "The relationships between soft and hard factors of the Toyota way: a socio-technical perspective," Operations Management Research, Springer, vol. 16(2), pages 768-779, June.
  36. Jorge Luis García-Alcaraz & Francisco Javier Flor-Montalvo & Liliana Avelar-Sosa & Cuauhtémoc Sánchez-Ramírez & Emilio Jiménez-Macías, 2019. "Human Resource Abilities and Skills in TQM for Sustainable Enterprises," Sustainability, MDPI, vol. 11(22), pages 1-22, November.
  37. Waqas Ali & Shujahat Ali & Shahid Mehmood, 2020. "Effect of Risk Management Practices on Banks Performance Moderating Role of Managerial Expertise as a Competitive Edge," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 16(1), pages 16-17.
  38. Ladinig, Thomas B. & Vastag, Gyula, 2021. "Mapping quality linkages based on tacit knowledge," International Journal of Production Economics, Elsevier, vol. 233(C).
  39. Faris Alghamdi, 2018. "Total Quality Management and Organizational Performance: A Possible Role of Organizational Culture," International Journal of Business Administration, International Journal of Business Administration, Sciedu Press, vol. 9(4), pages 186-200, July.
  40. Zeng, Jing & Anh Phan, Chi & Matsui, Yoshiki, 2015. "The impact of hard and soft quality management on quality and innovation performance: An empirical study," International Journal of Production Economics, Elsevier, vol. 162(C), pages 216-226.
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