IDEAS home Printed from https://ideas.repec.org/a/spr/opmare/v16y2023i1d10.1007_s12063-022-00281-9.html
   My bibliography  Save this article

A measurement model of dynamic capabilities of the continuous improvement project and its role in the renewal of the company’s products/services

Author

Listed:
  • Jorge Iván Pérez-Rave

    (IDINNOV S.A.S)

  • Rafael Fernández Guerrero

    (Universitat de València)

  • Andrés Salas Vallina

    (Universitat de València)

  • Favián González Echavarría

    (Universidad de Antioquia)

Abstract

Most continuous improvement (CI) projects fail due to poorly developed hard/soft enablers. Previous studies have considered these enablers mainly at the organizational level. Although the context of each CI project is complex and unique and represents a temporal organization that also determines the project’s success, its internal factors have been under-researched. The paper analyzes the CI project from a dynamic capability (DC) perspective by differentiating between zero/first-order and second-order routines (i.e., the DCs of the CI project). Moreover, it conceptualizes, operationalizes, and validates a measurement model of such DCs. The unit of analysis is the CI project, and the sample consists of 68 projects (one per organization) in Colombia. The empirical validation criteria comprise goodness-of-fit, reliability (Cronbach’s alpha and composite), and validity (convergent and discriminant). The paper provides a reasonable/parsimonious measurement model comprising five DCs (synergy, ideation, absorption, integration, and coordination) at the CI project level. It clarifies the DCs of the CI project and how they can be operationalized. Based on this measurement model, we argue the role of such DCs in facilitating organizational adaption to changes in the environment (a novel conceptual model). These insights will be valuable for decision-making by researchers and managers in quality/project/operational management.

Suggested Citation

  • Jorge Iván Pérez-Rave & Rafael Fernández Guerrero & Andrés Salas Vallina & Favián González Echavarría, 2023. "A measurement model of dynamic capabilities of the continuous improvement project and its role in the renewal of the company’s products/services," Operations Management Research, Springer, vol. 16(1), pages 126-140, March.
    • Handle: RePEc:spr:opmare:v:16:y:2023:i:1:d:10.1007_s12063-022-00281-9
    DOI: 10.1007/s12063-022-00281-9
    as

    Download full text from publisher

    File URL: http://link.springer.com/10.1007/s12063-022-00281-9
    File Function: Abstract
    Download Restriction: Access to the full text of the articles in this series is restricted.
    File URL: https://libkey.io/10.1007/s12063-022-00281-9?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Richard McLean & Jiju Antony, 2014. "Why continuous improvement initiatives fail in manufacturing environments? A systematic review of the evidence," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 63(3), pages 370-376, April.
    2. Rahman, Shams-ur & Bullock, Philip, 2005. "Soft TQM, hard TQM, and organisational performance relationships: an empirical investigation," Omega, Elsevier, vol. 33(1), pages 73-83, February.
    3. Bortolotti, Thomas & Boscari, Stefania & Danese, Pamela, 2015. "Successful lean implementation: Organizational culture and soft lean practices," International Journal of Production Economics, Elsevier, vol. 160(C), pages 182-201.
    4. Kathleen M. Eisenhardt & Jeffrey A. Martin, 2000. "Dynamic capabilities: what are they?," Strategic Management Journal, Wiley Blackwell, vol. 21(10‐11), pages 1105-1121, October.
    5. Richard McLean & Jiju Antony, 2014. "Why continuous improvement initiatives fail in manufacturing environments? A systematic review of the evidence," International Journal of Productivity and Performance Management, Emerald Group Publishing Limited, vol. 63(3), pages 370-376, April.
    6. Jeffrey K. Liker & Michael Hoseus, 2010. "Human Resource development in Toyota culture," International Journal of Human Resources Development and Management, Inderscience Enterprises Ltd, vol. 10(1), pages 34-50.
    7. Furlan, Andrea & Vinelli, Andrea, 2018. "Unpacking the coexistence between improvement and innovation in world-class manufacturing: A dynamic capability approach," Technological Forecasting and Social Change, Elsevier, vol. 133(C), pages 168-178.
    8. Sidney G. Winter, 2003. "Understanding dynamic capabilities," Strategic Management Journal, Wiley Blackwell, vol. 24(10), pages 991-995, October.
    9. Flores-Fillol, Ricardo & Iranzo, Susana & Mane, Ferran, 2017. "Teamwork and delegation of decisions within the firm," International Journal of Industrial Organization, Elsevier, vol. 52(C), pages 1-29.
    10. Mariyam Moumen & Houda Elaoufir, 2018. "An integrated management system: from various aspects of the literature to a maturity model based on the process approach," International Journal of Productivity and Quality Management, Inderscience Enterprises Ltd, vol. 23(2), pages 218-246.
    11. Abdulmajeed Azyabi & Waldemar Karwowski & Mohammad Reza Davahli, 2021. "Assessing Patient Safety Culture in Hospital Settings," IJERPH, MDPI, vol. 18(5), pages 1-36, March.
    12. Wiljeana J. Glover & Jennifer A. Farris & Eileen M. Van Aken, 2015. "The relationship between continuous improvement and rapid improvement sustainability," International Journal of Production Research, Taylor & Francis Journals, vol. 53(13), pages 4068-4086, July.
    13. Joseph A. Schumpeter & A. J. Nichol, 1934. "Robinson's Economics of Imperfect Competition," Journal of Political Economy, University of Chicago Press, vol. 42(2), pages 249-249.
    14. David J. Teece, 2007. "Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance," Strategic Management Journal, Wiley Blackwell, vol. 28(13), pages 1319-1350, December.
    15. Jorge Iván Pérez-Rave & Juan Carlos Correa-Morales & Favián González-Echavarría, 2019. "A machine learning approach to big data regression analysis of real estate prices for inferential and predictive purposes," Journal of Property Research, Taylor & Francis Journals, vol. 36(1), pages 59-96, January.
    16. Maurizio Zollo & Sidney G. Winter, 2002. "Deliberate Learning and the Evolution of Dynamic Capabilities," Organization Science, INFORMS, vol. 13(3), pages 339-351, June.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Pandza, Krsto & Ellwood, Paul, 2013. "Strategic and ethical foundations for responsible innovation," Research Policy, Elsevier, vol. 42(5), pages 1112-1125.
    2. Jim Andersén, 2023. "Green resource orchestration: A critical appraisal of the use of resource orchestration in environmental management research, and a research agenda for future study," Business Strategy and the Environment, Wiley Blackwell, vol. 32(8), pages 5506-5520, December.
    3. Hazhir Rahmandad & Nelson Repenning, 2016. "Capability erosion dynamics," Strategic Management Journal, Wiley Blackwell, vol. 37(4), pages 649-672, April.
    4. Iman Seoudi & Matthias Huehn & Bo Carlsson, 2008. "Penrose Revisited: A Re-Appraisal of the Resource Perspective," Working Papers 14, The German University in Cairo, Faculty of Management Technology.
    5. Anja Schulze & Stefano Brusoni, 2022. "How dynamic capabilities change ordinary capabilities: Reconnecting attention control and problem‐solving," Strategic Management Journal, Wiley Blackwell, vol. 43(12), pages 2447-2477, December.
    6. Kindström, Daniel & Kowalkowski, Christian & Sandberg, Erik, 2013. "Enabling service innovation: A dynamic capabilities approach," Journal of Business Research, Elsevier, vol. 66(8), pages 1063-1073.
    7. Hafeez, Salima & Rana, Asif Mehmood & Chaudhry, Rashid Mehmood & Khan, Muhammad Aslam & Ahmad, H.Mushtaq & Rehman, Kashif Ur, 2011. "Perspectives of entrepreneurial orientation with the quality of life," MPRA Paper 53860, University Library of Munich, Germany.
    8. Schriber, Svante & Löwstedt, Jan, 2015. "Tangible resources and the development of organizational capabilities," Scandinavian Journal of Management, Elsevier, vol. 31(1), pages 54-68.
    9. Huy-Cuong Vo-Thai & Shihmin Lo & My-Linh Tran, 2021. "How Capability Reconfiguration in Coping With External Dynamism Can Shape the Performance of the Vietnamese Enterprises," SAGE Open, , vol. 11(3), pages 21582440211, July.
    10. Richard Arend, 2013. "Ethics-focused dynamic capabilities: a small business perspective," Small Business Economics, Springer, vol. 41(1), pages 1-24, June.
    11. Cleverton Rodrigues Fernandes & André Gustavo Carvalho Machado, 2019. "Technology Transfer Capability: development dynamics in higher education institutions," Brazilian Business Review, Fucape Business School, vol. 16(1), pages 1-15, January.
    12. Giovanni Gavetti, 2012. "PERSPECTIVE—Toward a Behavioral Theory of Strategy," Organization Science, INFORMS, vol. 23(1), pages 267-285, February.
    13. Simone Sehnem & Adriane A. Farias S. L. de Queiroz & Susana Carla Farias Pereira & Gabriel dos Santos Correia & Edson Kuzma, 2022. "Circular economy and innovation: A look from the perspective of organizational capabilities," Business Strategy and the Environment, Wiley Blackwell, vol. 31(1), pages 236-250, January.
    14. Wolfgang H. Güttel & Stefan Konlechner & Barbara Müller, 2012. "Entscheidungsmuster und Veränderungsarchitekturen in Wandelprozessen: Eine Dynamic Capabilities-Perspektive," Schmalenbach Journal of Business Research, Springer, vol. 64(6), pages 630-654, September.
    15. Liliya Oxtorp, 2014. "Dynamic managerial capability of technology-based international new ventures—a basis for their long-term competitive advantage," Journal of International Entrepreneurship, Springer, vol. 12(4), pages 389-420, December.
    16. Hirokazu Kano, 2021. "The dilemma and its solution of deep uncertainty in the dynamic capabilities framework: Insights from modern Austrian economics," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 42(3), pages 605-611, April.
    17. César Camisón-Zornoza & Beatriz Forés-Julián & Alba Puig-Denia & Sergio Camisón-Haba, 0. "Effects of ownership structure and corporate and family governance on dynamic capabilities in family firms," International Entrepreneurship and Management Journal, Springer, vol. 0, pages 1-34.
    18. Richard Arend, 2014. "Entrepreneurship and dynamic capabilities: how firm age and size affect the ‘capability enhancement–SME performance’ relationship," Small Business Economics, Springer, vol. 42(1), pages 33-57, January.
    19. Stav Fainshmidt & Amir Pezeshkan & M. Lance Frazier & Anil Nair & Edward Markowski, 2016. "Dynamic Capabilities and Organizational Performance: A Meta-Analytic Evaluation and Extension," Journal of Management Studies, Wiley Blackwell, vol. 53(8), pages 1348-1380, December.
    20. Jason Li-Ying & Yuandi Wang & Lutao Ning, 2016. "How do dynamic capabilities transform external technologies into firms’ renewed technological resources? – A mediation model," Asia Pacific Journal of Management, Springer, vol. 33(4), pages 1009-1036, December.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:spr:opmare:v:16:y:2023:i:1:d:10.1007_s12063-022-00281-9. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Sonal Shukla or Springer Nature Abstracting and Indexing (email available below). General contact details of provider: http://www.springer.com .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.