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The Key to Organizational and construction Excellence: A Study of Total Quality Management

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  • M. R. Ibrahim
  • D. U. Muhammad
  • B. Muhammad
  • J. O. Alaezi
  • J. Agidani

Abstract

This study examines the impact of Total Quality Management (TQM) practices on organizational outcomes. Results show a significant relationship between TQM practices such as top executive commitment, education and teaching, process control, and continuous progress, and how they can be leveraged to enhance performance outcomes.

Suggested Citation

  • M. R. Ibrahim & D. U. Muhammad & B. Muhammad & J. O. Alaezi & J. Agidani, 2023. "The Key to Organizational and construction Excellence: A Study of Total Quality Management," Papers 2305.13104, arXiv.org.
    • Handle: RePEc:arx:papers:2305.13104
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    References listed on IDEAS

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    2. Prajogo, Daniel I. & Sohal, Amrik S., 2006. "The relationship between organization strategy, total quality management (TQM), and organization performance--the mediating role of TQM," European Journal of Operational Research, Elsevier, vol. 168(1), pages 35-50, January.
    3. Wesam Salah Alaloul & Muhammad Ali Musarat & Muhammad Babar Ali Rabbani & Qaiser Iqbal & Ahsen Maqsoom & Waqas Farooq, 2021. "Construction Sector Contribution to Economic Stability: Malaysian GDP Distribution," Sustainability, MDPI, vol. 13(9), pages 1-26, April.
    4. Elijah Frimpong Boadu & Cynthia Changxin Wang & Riza Yosia Sunindijo, 2020. "Characteristics of the Construction Industry in Developing Countries and Its Implications for Health and Safety: An Exploratory Study in Ghana," IJERPH, MDPI, vol. 17(11), pages 1-20, June.
    5. Rahman, Shams-ur & Bullock, Philip, 2005. "Soft TQM, hard TQM, and organisational performance relationships: an empirical investigation," Omega, Elsevier, vol. 33(1), pages 73-83, February.
    6. Phan, Anh Chi & Abdallah, Ayman Bahjat & Matsui, Yoshiki, 2011. "Quality management practices and competitive performance: Empirical evidence from Japanese manufacturing companies," International Journal of Production Economics, Elsevier, vol. 133(2), pages 518-529, October.
    7. Thomas C. Powell, 1995. "Total quality management as competitive advantage: A review and empirical study," Strategic Management Journal, Wiley Blackwell, vol. 16(1), pages 15-37.
    8. Macinati, Manuela S., 2008. "The relationship between quality management systems and organizational performance in the Italian National Health Service," Health Policy, Elsevier, vol. 85(2), pages 228-241, February.
    9. Peter Love & Heng Li & Zahir Irani & Olusegun Faniran, 2000. "Total quality management and the learning organization: a dialogue for change in construction," Construction Management and Economics, Taylor & Francis Journals, vol. 18(3), pages 321-331.
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