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Consumer reactions to corporate social responsibility: The role of CSR domains

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Cited by:

  1. Marcinkowska Elzbieta & Sawicka Joanna, 2023. "Corporate Social Responsibility as a Factor Influencing Purchasing Decisions of Consumers in Central and Eastern Europe," European Research Studies Journal, European Research Studies Journal, vol. 0(4), pages 281-299.
  2. Jinhua Li & Yongyi Chen & Qiankai Qing, 2021. "Differentiated consumer responses to corporate social responsibility domains moderated by corporate social responsibility perceptions: A Kano model‐based perspective," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(6), pages 1606-1619, November.
  3. Sojin Jung & Daeun Chloe Shin & Hongjoo Woo & Byoungho Ellie Jin, 2024. "The spillover effects of positive and negative corporate social responsibility publicity: How and why the effect is lessened versus amplified," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 31(3), pages 2086-2097, May.
  4. Yaping Fang & Feng Liu & Sunmin Kim & Minchan Pyo, 2023. "Consumer Participation in CSR: Spending Money versus Spending Time," Sustainability, MDPI, vol. 15(7), pages 1-17, March.
  5. Du, Shuili & Xie, Chunyan, 2021. "Paradoxes of artificial intelligence in consumer markets: Ethical challenges and opportunities," Journal of Business Research, Elsevier, vol. 129(C), pages 961-974.
  6. Rajesh Sharma, 2024. "Consumer perceived corporate social responsibility and electronic word of mouth in social media: mediating role of consumer–company identification and moderating role of user-generated content," Journal of Financial Services Marketing, Palgrave Macmillan, vol. 29(2), pages 523-535, June.
  7. J. Alfredo Flores‐Hernández & Jesús J. Cambra‐Fierro & Rosario Vázquez‐Carrasco, 2020. "Sustainability, brand image, reputation and financial value: Manager perceptions in an emerging economy context," Sustainable Development, John Wiley & Sons, Ltd., vol. 28(4), pages 935-945, July.
  8. Mahdi Mahmoudzadeh & Aadhaar Chaturvedi, 2024. "A Behavioral Model of Responsible Sourcing in Supply Chains: The Role of Dual-Sourcing Bias," Decision Analysis, INFORMS, vol. 21(4), pages 196-214, December.
  9. Mark Avis & Roman Konopka & Diana Gregory-Smith & Nitha Palakshappa, 2022. "Disentangling Consumers’ CSR Knowledge Types and Effects," Sustainability, MDPI, vol. 14(19), pages 1-20, September.
  10. Baran Siyahhan, 2023. "Stakeholders and corporate social responsibility: What makes firms tip over to CSR investments?," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 44(3), pages 1436-1453, April.
  11. Rui Ma & Jacob Cherian & Wen-Hsien Tsai & Muhammad Safdar Sial & Li Hou & Susana Álvarez-Otero, 2021. "The Relationship of Corporate Social Responsibility on Digital Platforms, Electronic Word-of-Mouth, and Consumer-Company Identification: An Application of Social Identity Theory," Sustainability, MDPI, vol. 13(9), pages 1-17, April.
  12. Khizar Hayat & Zhu Jianjun & Hashim Zameer & Shahid Iqbal, 2020. "Understanding the influence of corporate social responsibility practices on impulse buying," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(3), pages 1454-1464, May.
  13. Justyna Berniak-Woźny & Artur Kwasek & Hubert Gąsiński & Magdalena Maciaszczyk & Maria Kocot, 2023. "Business Case for Corporate Social Responsibility in Small and Medium Enterprises—Employees’ Perspective," Sustainability, MDPI, vol. 15(2), pages 1-17, January.
  14. Qingyu Zhang & Sohail Ahmad, 2021. "Analysis of Corporate Social Responsibility Execution Effects on Purchase Intention with the Moderating Role of Customer Awareness," Sustainability, MDPI, vol. 13(8), pages 1-19, April.
  15. Adomako, Samuel & Abdelgawad, Sondos G. & Ahsan, Mujtaba & Amankwah-Amoah, Joseph & Azaaviele Liedong, Tahiru, 2023. "Nonmarket strategy in emerging markets: The link between SMEs’ corporate political activity, corporate social responsibility, and firm competitiveness," Journal of Business Research, Elsevier, vol. 160(C).
  16. Guangming Gong & Xin Huang & Sirui Wu & Haowen Tian & Wanjin Li, 2021. "Punishment by Securities Regulators, Corporate Social Responsibility and the Cost of Debt," Journal of Business Ethics, Springer, vol. 171(2), pages 337-356, June.
  17. Chang Mo Jung & Won‐Moo Hur, 2022. "How do customers' perceptions of corporate social responsibility contribute to sustainable customer citizenship behaviors? The mediating mechanisms of corporate brand pride and self‐brand connection," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 29(5), pages 1676-1688, September.
  18. Mariusz Zieliński & Małgorzata Adamska, 2022. "ESG Assessment from the Perspective of the Management Board and Trade Unions on the Example of the Opole Power Plant," Energies, MDPI, vol. 15(21), pages 1-21, October.
  19. Hafenbrädl, Sebastian & Waeger, Daniel, 2021. "The business case for CSR: A trump card against hypocrisy?," Journal of Business Research, Elsevier, vol. 129(C), pages 838-848.
  20. Ali Raza & Muhammad Farrukh & Muhammad Khalid Iqbal & Muhammad Farhan & Yihua Wu, 2021. "Corporate social responsibility and employees' voluntary pro‐environmental behavior: The role of organizational pride and employee engagement," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 28(3), pages 1104-1116, May.
  21. Tomomi Yamane & Shinji Kaneko, 2021. "What Motivates Stakeholders to Demand Corporate Social Responsibility: A Survey Experiment," Sustainability, MDPI, vol. 13(15), pages 1-15, July.
  22. Tomasz Noga & Milena Le Viet-Blaszczyk, 2023. "The Role of Selected Themes and Formats in Social Media Marketing Communication of CSR Activities," European Research Studies Journal, European Research Studies Journal, vol. 0(2), pages 562-576.
  23. Wang Zhigang & Zhu Haoming, 2020. "Consumer Response to Perceived Hypocrisy in Corporate Social Responsibility Activities," SAGE Open, , vol. 10(2), pages 21582440209, May.
  24. Song, Seobgyu & Park, Kwangsoo, 2023. "Observing disability inclusion in service provision," Annals of Tourism Research, Elsevier, vol. 100(C).
  25. Monfort, Abel & Villagra, Nuria & Sánchez, Joaquín, 2021. "Economic impact of corporate foundations: An event analysis approach," Journal of Business Research, Elsevier, vol. 122(C), pages 159-170.
  26. Swaen, Valérie & Demoulin, Nathalie & Pauwels-Delassus, Véronique, 2021. "Impact of customers’ perceptions regarding corporate social responsibility and irresponsibility in the grocery retailing industry: The role of corporate reputation," Journal of Business Research, Elsevier, vol. 131(C), pages 709-721.
  27. Bodur, H. Onur & Tezer, Ali & Grohmann, Bianca, 2023. "Execution novelty: Improving brand evaluations in cause sponsorship," Journal of Business Research, Elsevier, vol. 165(C).
  28. Chunhua Chen & Dequan Jiang & Weiping Li, 2023. "Keeping up with the CSR Joneses: The impact of industry peers on focal firms’ CSR performance," Palgrave Communications, Palgrave Macmillan, vol. 10(1), pages 1-12, December.
  29. Yong Liu & Qian Xu & Zhi‐yang Liu, 2020. "A coordination mechanism through value‐added profit distribution in a supply chain considering corporate social responsibility," Managerial and Decision Economics, John Wiley & Sons, Ltd., vol. 41(4), pages 586-598, June.
  30. Julia Christis & Yijing Wang, 2021. "Communicating Environmental CSR towards Consumers: The Impact of Message Content, Message Style and Praise Tactics," Sustainability, MDPI, vol. 13(7), pages 1-17, April.
  31. Appel Mahmud & Donghong Ding & Md. Morshadul Hasan, 2021. "Corporate Social Responsibility: Business Responses to Coronavirus (COVID-19) Pandemic," SAGE Open, , vol. 11(1), pages 21582440209, January.
  32. François Maon & Valérie Swaen & Kenneth de Roeck, 2021. "Coporate branding and corporate social responsibility: Toward a multi-stakeholder interpretive perspective," Post-Print hal-03275858, HAL.
  33. Nicolas G. A. Lorgnier & Che-Jen Su & Shawn M. O’Rourke, 2022. "Brands’ perceived sustainable development goals: index development and applications with professional sport teams and fast-food brands," Service Business, Springer;Pan-Pacific Business Association, vol. 16(1), pages 125-157, March.
  34. Farman Ullah & Yigang Wu & Khalid Mehmood & Fauzia Jabeen & Yaser Iftikhar & Ángel Acevedo-Duque & Ho Kwong Kwan, 2021. "Impact of Spectators’ Perceptions of Corporate Social Responsibility on Regional Attachment in Sports: Three-Wave Indirect Effects of Spectators’ Pride and Team Identification," Sustainability, MDPI, vol. 13(2), pages 1-14, January.
  35. Baoliang Hu & Tao Zhang & Shuai Yan, 2020. "How Corporate Social Responsibility Influences Business Model Innovation: The Mediating Role of Organizational Legitimacy," Sustainability, MDPI, vol. 12(7), pages 1-18, March.
  36. Mochales, Gerardo & Blanch, Javier, 2022. "Unlocking the potential of CSR: An explanatory model to determine the strategic character of CSR activities," Journal of Business Research, Elsevier, vol. 140(C), pages 310-323.
  37. Benoit, Ilgım Dara & Miller, Elizabeth G., 2022. "Enhancing creativity perception through fear," Journal of Business Research, Elsevier, vol. 139(C), pages 1084-1098.
  38. Kong, Xiaoran & Zhang, Xueying & Yan, Cheng & Ho, Kung-Cheng, 2022. "China's historical imperial examination system and corporate social responsibility," Pacific-Basin Finance Journal, Elsevier, vol. 72(C).
  39. Ryan W. Buell & Basak Kalkanci, 2021. "How Transparency into Internal and External Responsibility Initiatives Influences Consumer Choice," Management Science, INFORMS, vol. 67(2), pages 932-950, February.
  40. Whelan, Jodie & Hingston, Sean T., 2022. "Pathogens, privilege, and purity: How pathogen threat and childhood socioeconomic status influence consumers’ condemnation of purity violations," Journal of Business Research, Elsevier, vol. 142(C), pages 636-647.
  41. Ali Raza & Amer Saeed & Muhammad Khalid Iqbal & Umair Saeed & Imran Sadiq & Naveed Ahmad Faraz, 2020. "Linking Corporate Social Responsibility to Customer Loyalty through Co-Creation and Customer Company Identification: Exploring Sequential Mediation Mechanism," Sustainability, MDPI, vol. 12(6), pages 1-19, March.
  42. Liu, Yonghong & Lei, Lijun & Buttner, E. Holly, 2020. "Establishing the boundary conditions for female board directors’ influence on firm performance through CSR," Journal of Business Research, Elsevier, vol. 121(C), pages 112-120.
  43. Ucar, Erdem & Staer, Arsenio, 2020. "Local corruption and corporate social responsibility," Journal of Business Research, Elsevier, vol. 116(C), pages 266-282.
  44. Li, Jinhua & Liu, Li & Qing, Qiankai, 2022. "Differentiated consumer forgiveness for different corporate social irresponsibility domains: The moderating role of corporate reputation and patriotism," Journal of Retailing and Consumer Services, Elsevier, vol. 69(C).
  45. Alfredo Flores-Hernández & Ana Olavarría-Jaraba & Guadalupe Valera-Blanes & Rosario Vázquez-Carrasco, 2020. "Sustainability and Branding in Retail: A Model of Chain of Effects," Sustainability, MDPI, vol. 12(14), pages 1-15, July.
  46. Jonathan Luffarelli & Panos Markou & Antonios Stamatogiannakis & Dilney Gonçalves, 2019. "The effect of corporate social performance on the financial performance of business‐to‐business and business‐to‐consumer firms," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 26(6), pages 1333-1350, November.
  47. Xie, Quan & Wang, Tianjiao (Grace), 2022. "Promoting corporate social responsibility message in COVID-19 advertising: How threat persuasion affects consumer responses to altruistic versus strategic CSR," Journal of Business Research, Elsevier, vol. 148(C), pages 315-324.
  48. Yu, Weiping & Han, Xiaoyun & Ding, Lei & He, Mingli, 2021. "Organic food corporate image and customer co-developing behavior: The mediating role of consumer trust and purchase intention," Journal of Retailing and Consumer Services, Elsevier, vol. 59(C).
  49. Anjum Amin-Chaudhry & Alan Pomering & Lester W. Johnson, 2019. "Incorporating the Concepts of Sharing-In and Sharing-Out in CSR: Australian Consumers’ Perspective," Sustainability, MDPI, vol. 11(9), pages 1-15, May.
  50. Jeanette Klink-Lehmann & Nina Langen & Johannes Simons & Monika Hartmann, 2022. "Jumping on the Bandwagon of Responsibility—Or Not? Consumers’ Perceived Role in the Meat Sector," Sustainability, MDPI, vol. 14(10), pages 1-21, May.
  51. Eisingerich, Andreas B. & MacInnis, Deborah J. & Whan Park, C., 2023. "Do CSR efforts that focus on helping the environment influence brand purchase more than other forms of CSR?," Journal of Business Research, Elsevier, vol. 168(C).
  52. Babalola O. OGINNI & Kolawole S. AJIBOLA & Bayode O. BABATUNDE & Florence B. FAMOLU, 2022. "Does Discretionary Spending and Ethical Responsibility Guarantee Customer Loyalty," Business & Management Compass, University of Economics Varna, issue 3-4, pages 154-168.
  53. Yuan Tian & Chiako Hung & Peter Frumkin, 2020. "An experimental test of the impact of corporate social responsibility on consumers' purchasing behavior: The mediation role of trust," Corporate Social Responsibility and Environmental Management, John Wiley & Sons, vol. 27(6), pages 2972-2982, November.
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