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Human resources development practices as a key tool to attract, motivate and retain knowledge workers

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  • Andreeva, Tatiana E.
  • Yurtaikin, Evgeniy E.
  • Soltitskaya, Tatiana A.

Abstract

Management literature maintains that knowledge workers represent a very specific type of the workforce. Therefore for knowledge-intensive firms that are built mainly on employment of knowledge workers the knowledge management and human resources management tasks merge into one challenging issue. We discuss characteristics of knowledge workers and specific challenges in managing them and present how these peculiarities transform the practices of the human resources management. Based on this analysis we suggest a number of human resources development practices as being, in our view, especially relevant for knowledge workers and able to make a significant contribution to the efficiency both of the knowledge workers and of the company in whole. Further we demonstrate that these human resources development practices may also contribute positively to some other crucial aspects of the knowledge management - namely, knowledge sharing and absorptive capacity development. As a conclusion, we formulate the directions and hypotheses for the future empirical research.

Suggested Citation

  • Andreeva, Tatiana E. & Yurtaikin, Evgeniy E. & Soltitskaya, Tatiana A., 2006. "Human resources development practices as a key tool to attract, motivate and retain knowledge workers," Working Papers 782, Graduate School of Management, St. Petersburg State University.
    • Handle: RePEc:sps:wpaper:782
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    1. Keld Laursen & Nicolai J. Foss, 2003. "New human resource management practices, complementarities and the impact on innovation performance," Cambridge Journal of Economics, Cambridge Political Economy Society, vol. 27(2), pages 243-263, March.
    2. Tam Yeuk‐Mui May & Marek Korczynski & Stephen J. Frenkel, 2002. "Organizational And Occupational Commitment: Knowledge Workers In Large Corporations," Journal of Management Studies, Wiley Blackwell, vol. 39(6), pages 775-801, September.
    3. Haridimos Tsoukas & Efi Vladimirou, 2001. "What is Organizational Knowledge?," Journal of Management Studies, Wiley Blackwell, vol. 38(7), pages 973-993, November.
    4. Ichniowski, Casey & Shaw, Kathryn & Prennushi, Giovanna, 1997. "The Effects of Human Resource Management Practices on Productivity: A Study of Steel Finishing Lines," American Economic Review, American Economic Association, vol. 87(3), pages 291-313, June.
    5. Nurmi, Raimo, 1998. "Knowledge-intensive firms," Business Horizons, Elsevier, vol. 41(3), pages 26-32.
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