IDEAS home Printed from https://ideas.repec.org/p/osf/osfxxx/tmzvf.html
   My bibliography  Save this paper

Employing Value Chain Theory To Address COVID-19 Outbreak In Tourism Management: A Resilience and Stakeholder View

Author

Listed:
  • , AISDL

Abstract

The COVID-19 outbreak is causing severe damage to the tourism sector. Gradual restrictions are imposed by the world’s governments to improve social distancing and control the number of infected people. It creates a collapse in the tourism demand showing an unusual situation. The paper, after an in-depth analysis of the literature on the tourism value chain, aims to investigate actions and perspectives which influence tourism management in this challenging period. The study uses grounded theory to determine significant elements regarding the management of tourism. Through forty semi-structured interviews with individual people, the paper proposes a model of tourism restart based on value chain theory. The model finds out five relevant factors: tourist attractiveness (i.e., tourism flows, the composition of tourism flows, proximity tourism and coronavirus opportunities), receptive factors (i.e., new receptivity models, health, and prevention models), new business models (i.e., home delivery services, flow management applications, outdoor sports activities), digital divides (i.e., enhancement of the internet structure) and culture (i.e., new outdoor activities). This study contributes theoretically to the value chain theory establishing a model for tourism regeneration. Additionally, the paper gives new practical insights in terms of resilience activities that tourism entrepreneurs could implement for tourists.

Suggested Citation

  • , Aisdl, 2020. "Employing Value Chain Theory To Address COVID-19 Outbreak In Tourism Management: A Resilience and Stakeholder View," OSF Preprints tmzvf, Center for Open Science.
    • Handle: RePEc:osf:osfxxx:tmzvf
    DOI: 10.31219/osf.io/tmzvf
    as

    Download full text from publisher

    File URL: https://osf.io/download/5fc74829aa60b800de895f97/
    Download Restriction: no
    File URL: https://libkey.io/10.31219/osf.io/tmzvf?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    References listed on IDEAS

    as
    1. Viet-Phuong La & Thanh-Hang Pham & Manh-Toan Ho & Minh-Hoang Nguyen & Khanh-Linh P. Nguyen & Thu-Trang Vuong & Hong-Kong T. Nguyen & Trung Tran & Quy Khuc & Manh-Tung Ho & Quan-Hoang Vuong, 2020. "Policy Response, Social Media and Science Journalism for the Sustainability of the Public Health System Amid the COVID-19 Outbreak: The Vietnam Lessons," Sustainability, MDPI, vol. 12(7), pages 1-27, April.
    2. Fourie, Johan & Santana-Gallego, María, 2011. "The impact of mega-sport events on tourist arrivals," Tourism Management, Elsevier, vol. 32(6), pages 1364-1370.
    3. Teresa Borges-Tiago & Osvaldo Silva & Flavio Tiago, 2020. "Sustainable Tourism in Europe from Tourists’ Perspectives," Springer Proceedings in Business and Economics, in: Androniki Kavoura & Efstathios Kefallonitis & Prokopios Theodoridis (ed.), Strategic Innovative Marketing and Tourism, pages 565-574, Springer.
    4. Nunkoo, Robin, 2015. "Tourism development and trust in local government," Tourism Management, Elsevier, vol. 46(C), pages 623-634.
    5. Jingfeng Yuan & Alex Yajun Zeng & Miroslaw Skibniewski & Qiming Li, 2009. "Selection of performance objectives and key performance indicators in public-private partnership projects to achieve value for money," Construction Management and Economics, Taylor & Francis Journals, vol. 27(3), pages 253-270.
    6. Marrocu, Emanuela & Paci, Raffaele, 2011. "They arrive with new information. Tourism flows and production efficiency in the European regions," Tourism Management, Elsevier, vol. 32(4), pages 750-758.
    7. Cinzia Vallone & Paola Orlandini & Raffaella Cecchetti, 2013. "Sustainability and Innovation in Tourism Services: The Albergo Diffuso Case Study," Eurasian Journal of Social Sciences, Eurasian Publications, vol. 1(2), pages 21-34.
    8. Christian Maurer, 2015. "Digital Divide and Its Potential Impact on Cultural Tourism," Springer Proceedings in Business and Economics, in: Vicky Katsoni (ed.), Cultural Tourism in a Digital Era, edition 127, pages 231-241, Springer.
    9. Don‐yun Chen & Tong‐yi Huang & Naiyi Hsaio, 2003. "The Management of Citizen Participation in Taiwan: A Case Study of Taipei City Government's Citizen Complaints System," International Journal of Public Administration, Taylor & Francis Journals, vol. 26(5), pages 525-547.
    10. Warwick McKibbin & Roshen Fernando, 2021. "The Global Macroeconomic Impacts of COVID-19: Seven Scenarios," Asian Economic Papers, MIT Press, vol. 20(2), pages 1-30, Summer.
    11. Romero, Isidoro & Tejada, Pilar, 2011. "A multi-level approach to the study of production chains in the tourism sector," Tourism Management, Elsevier, vol. 32(2), pages 297-306.
    12. Sigala, Marianna, 2020. "Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research," Journal of Business Research, Elsevier, vol. 117(C), pages 312-321.
    13. Victor Couture & Jonathan I. Dingel & Allison Green & Jessie Handbury & Kevin R. Williams, 2020. "Measuring Movement and Social Contact with Smartphone Data: A Real-time Application to COVID-19," Cowles Foundation Discussion Papers 2241, Cowles Foundation for Research in Economics, Yale University.
    14. Mara Manente, 1999. "Regional and Inter-Regional Economic Impacts of Tourism Consumption: Methodology and the Case of Italy," Tourism Economics, , vol. 5(4), pages 425-436, December.
    15. Alexandra Lenis Escobar & Ramón Rueda López & Manuel Pérez-Priego & María de los Baños García-Moreno García, 2020. "Perception, Motivation, and Satisfaction of Female Tourists with Their Visit to the City of Cordoba (Spain)," Sustainability, MDPI, vol. 12(18), pages 1-15, September.
    16. Qiu, Richard T.R. & Park, Jinah & Li, ShiNa & Song, Haiyan, 2020. "Social costs of tourism during the COVID-19 pandemic," Annals of Tourism Research, Elsevier, vol. 84(C).
    17. Outi Rantala & Tarja Salmela & Anu Valtonen & Emily Höckert, 2020. "Envisioning Tourism and Proximity after the Anthropocene," Sustainability, MDPI, vol. 12(10), pages 1-16, May.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Haibo Chen & Zongjun Wang & Xuesong Yu, 2021. "Sustainability Strategies of Equipment Introduction and Overcapacity Risk Sharing in Mask Emergency Supply Chains during Pandemics," Sustainability, MDPI, vol. 13(18), pages 1-17, September.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Biancone Paolo & Secinaro Silvana & Brescia Valerio & Calandra Davide, 2020. "Employing Value Chain Theory To Address COVID-19 Outbreak In Tourism Management: A Resilience and Stakeholder View," International Journal of Business Research and Management (IJBRM), Computer Science Journals (CSC Journals), vol. 11(3), pages 39-64, December.
    2. Miroslav Rončák & Petr Scholz & Ivica Linderová, 2021. "Safety Concerns and Travel Behavior of Generation Z: Case Study from the Czech Republic," Sustainability, MDPI, vol. 13(23), pages 1-17, December.
    3. Ling-en Wang & Bing Tian & Viachaslau Filimonau & Zhizhong Ning & Xuechun Yang, 2022. "The impact of the COVID-19 pandemic on revenues of visitor attractions: An exploratory and preliminary study in China," Tourism Economics, , vol. 28(1), pages 153-174, February.
    4. Erica Mingotto & Michele Tamma, 2021. "Covid-19 and recovery strategies. Some insights from an ongoing exploratory study in the Italian hospitality industry: the case of the historic city centre of Venice," Working Papers 02, Venice School of Management - Department of Management, Università Ca' Foscari Venezia.
    5. Michal Hrivnák & Peter Moritz & Marcela Chreneková, 2021. "What Kept the Boat Afloat? Sustainability of Employment in Knowledge-Intensive Sectors Due to Government Measures during COVID-19 Pandemic," Sustainability, MDPI, vol. 13(15), pages 1-21, July.
    6. José F Baños-Pino & David Boto-García & Eduardo Del Valle & Inés Sustacha, 2023. "The impact of COVID-19 on tourists’ length of stay and daily expenditures," Tourism Economics, , vol. 29(2), pages 437-459, March.
    7. Asif Hussain & Francesc Fusté-Forné, 2021. "Post-Pandemic Recovery: A Case of Domestic Tourism in Akaroa (South Island, New Zealand)," World, MDPI, vol. 2(1), pages 1-12, March.
    8. Allan, Grant J. & Lecca, Patrizio & Swales, Kim, 2017. "The impacts of temporary but anticipated tourism spending: An application to the Glasgow 2014 Commonwealth Games," Tourism Management, Elsevier, vol. 59(C), pages 325-337.
    9. Bianco, Débora & Bueno, Adauto & Godinho Filho, Moacir & Latan, Hengky & Miller Devós Ganga, Gilberto & Frank, Alejandro G. & Chiappetta Jabbour, Charbel Jose, 2023. "The role of Industry 4.0 in developing resilience for manufacturing companies during COVID-19," International Journal of Production Economics, Elsevier, vol. 256(C).
    10. Davide Provenzano & Serena Volo, 2022. "Tourism recovery amid COVID-19: The case of Lombardy, Italy," Tourism Economics, , vol. 28(1), pages 110-130, February.
    11. Anna Jęczmyk & Jarosław Uglis & Jan Zawadka & Joanna Pietrzak-Zawadka & Monika Małgorzata Wojcieszak-Zbierska & Magdalena Kozera-Kowalska, 2023. "Impact of COVID-19 Pandemic on Tourist Travel Risk Perception and Travel Behaviour: A Case Study of Poland," IJERPH, MDPI, vol. 20(8), pages 1-20, April.
    12. Gabriella Andrade & Holly Itoga & Cathrine Linnes & Jerome Agrusa & Joseph Lema, 2021. "The Economic Sustainability of Culture in Hawai’i: Tourists’ Willingness to Pay for Hawaiian Cultural Experiences," JRFM, MDPI, vol. 14(9), pages 1-25, September.
    13. Michał Roman & Arkadiusz Niedziółka & Andrzej Krasnodębski, 2020. "Respondents’ Involvement in Tourist Activities at the Time of the COVID-19 Pandemic," Sustainability, MDPI, vol. 12(22), pages 1-21, November.
    14. Najib Noorashid & Wei Lee Chin, 2021. "Coping with COVID-19: The Resilience and Transformation of Community-Based Tourism in Brunei Darussalam," Sustainability, MDPI, vol. 13(15), pages 1-28, August.
    15. Yang, Yang & Zhang, Carol X. & Rickly, Jillian M., 2021. "A review of early COVID-19 research in tourism: Launching the Annals of Tourism Research's Curated Collection on coronavirus and tourism1," Annals of Tourism Research, Elsevier, vol. 91(C).
    16. Huang-Ping Yen & Po-Chi Chen & Kung-Cheng Ho, 2021. "Analyzing Destination Accessibility From the Perspective of Efficiency Among Tourism Origin Countries," SAGE Open, , vol. 11(2), pages 21582440211, April.
    17. Francesca Canio & Elisa Martinelli & Giampaolo Viglia, 2023. "Reopening after the pandemic: leveraging the destination image to offset the negative effects of perceived risk," Italian Journal of Marketing, Springer, vol. 2023(2), pages 99-118, June.
    18. Christian Rainero & Giuseppe Modarelli, 2020. "The Attractive Power of Rural Destinations and a Synergistic Community Cooperative Approach: A “Tourismability” Case," Sustainability, MDPI, vol. 12(17), pages 1-41, September.
    19. Tomasz Napierała & Katarzyna Leśniewska-Napierała & Rafał Burski, 2020. "Impact of Geographic Distribution of COVID-19 Cases on Hotels’ Performances: Case of Polish Cities," Sustainability, MDPI, vol. 12(11), pages 1-18, June.
    20. Can Wang & Xianming Meng & Mahinda Siriwardana & Tien Pham, 2022. "The impact of COVID-19 on the Chinese tourism industry," Tourism Economics, , vol. 28(1), pages 131-152, February.

    More about this item

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:osf:osfxxx:tmzvf. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: OSF (email available below). General contact details of provider: https://osf.io/preprints/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.