IDEAS home Printed from https://ideas.repec.org/p/vnm/wpdman/179.html
   My bibliography  Save this paper

Covid-19 and recovery strategies. Some insights from an ongoing exploratory study in the Italian hospitality industry: the case of the historic city centre of Venice

Author

Listed:
  • Erica Mingotto

    (Dept. of Management, Università Ca' Foscari Venice)

  • Michele Tamma

    (Dept. of Management, Università Ca' Foscari Venice)

Abstract

Covid-19 is disruptively impacting the tourism industry and the recovery will likely be slow and followed by important transformations for tourist companies. The paper wants to provide a contribution to the understanding of the immediate and future response mechanisms of tourism businesses for recovery. It is based on an ongoing explorative research started in June 2020 and based on interviews and focus groups among a small sample of hotel companies in the historic center of Venice - Italy. First insights show that recovery actions are still quite passive and defensive, due to the great uncertainty. Nevertheless, positive signals seem to come from the increase in direct sales and, surprisingly, in high-profile and high spender tourists. Businesses are dealing a situation that, however negative for their revenues, opens up the prospect of a new development for tourism in Venice different from mass tourism that was afflicting the city.

Suggested Citation

  • Erica Mingotto & Michele Tamma, 2021. "Covid-19 and recovery strategies. Some insights from an ongoing exploratory study in the Italian hospitality industry: the case of the historic city centre of Venice," Working Papers 02, Venice School of Management - Department of Management, Università Ca' Foscari Venezia.
    • Handle: RePEc:vnm:wpdman:179
    as

    Download full text from publisher

    File URL: https://www.unive.it/web/fileadmin/user_upload/dipartimenti/DMAN/pubblicazioni_scientifiche/working_papers/2021/2021wp02.pdf
    File Function: First version, 2021
    Download Restriction: no
    ---><---

    References listed on IDEAS

    as
    1. Santana-Gallego, Maria & Fourie, Johan & Rosselló, Jaume, 2020. "The effect of safety and security issues on international tourism," Annals of Tourism Research, Elsevier, vol. 80(C).
    2. Ritchie, Brent W. & Jiang, Yawei, 2019. "A review of research on tourism risk, crisis and disaster management: Launching the annals of tourism research curated collection on tourism risk, crisis and disaster management," Annals of Tourism Research, Elsevier, vol. 79(C).
    3. Qiu, Richard T.R. & Park, Jinah & Li, ShiNa & Song, Haiyan, 2020. "Social costs of tourism during the COVID-19 pandemic," Annals of Tourism Research, Elsevier, vol. 84(C).
    4. Liu, Anyu & Pratt, Stephen, 2017. "Tourism's vulnerability and resilience to terrorism," Tourism Management, Elsevier, vol. 60(C), pages 404-417.
    5. Sigala, Marianna, 2020. "Tourism and COVID-19: Impacts and implications for advancing and resetting industry and research," Journal of Business Research, Elsevier, vol. 117(C), pages 312-321.
    6. Alegre, Joaquín & Sard, Maria, 2015. "When demand drops and prices rise. Tourist packages in the Balearic Islands during the economic crisis," Tourism Management, Elsevier, vol. 46(C), pages 375-385.
    7. Aliperti, Giuseppe & Sandholz, Simone & Hagenlocher, Michael & Rizzi, Francesco & Frey, Marco & Garschagen, Matthias, 2019. "Tourism, Crisis, Disaster: An Interdisciplinary Approach," Annals of Tourism Research, Elsevier, vol. 79(C).
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Davide Provenzano & Serena Volo, 2022. "Tourism recovery amid COVID-19: The case of Lombardy, Italy," Tourism Economics, , vol. 28(1), pages 110-130, February.
    2. Yang, Yang & Zhang, Carol X. & Rickly, Jillian M., 2021. "A review of early COVID-19 research in tourism: Launching the Annals of Tourism Research's Curated Collection on coronavirus and tourism1," Annals of Tourism Research, Elsevier, vol. 91(C).
    3. Hui Yan & Haixiang Wei & Min Wei, 2021. "Exploring Tourism Recovery in the Post-COVID-19 Period: An Evolutionary Game Theory Approach," Sustainability, MDPI, vol. 13(16), pages 1-21, August.
    4. Celeste Vong & Paulo Rita & Nuno António, 2021. "Health-Related Crises in Tourism Destination Management: A Systematic Review," Sustainability, MDPI, vol. 13(24), pages 1-28, December.
    5. Chung-Shing Chan, 2021. "Developing a Conceptual Model for the Post-COVID-19 Pandemic Changing Tourism Risk Perception," IJERPH, MDPI, vol. 18(18), pages 1-12, September.
    6. Tan Poh Ling & Nurzihan Hassim & Nur Nadira Binti Mohammad Bashir, 2024. "SME Preparedness in Surviving the Health Pandemic in Malaysia," SAGE Open, , vol. 14(2), pages 21582440241, May.
    7. Wojciech Fedyk & Mariusz Sołtysik & Justyna Bagińska & Mateusz Ziemba & Małgorzata Kołodziej & Jacek Borzyszkowski, 2022. "How Did the COVID-19 Pandemic Affect Functional Relationships in Activities between Members in a Tourism Organization? A Case Study of Regional Tourism Organizations in Poland," Sustainability, MDPI, vol. 14(19), pages 1-20, October.
    8. Viglia, Giampaolo & De Canio, Francesca & Stoppani, Anna & Invernizzi, Anna Chiara & Cerutti, Stefania, 2021. "Adopting revenue management strategies and data sharing to cope with crises," Journal of Business Research, Elsevier, vol. 137(C), pages 336-344.
    9. Leon John Mach, 2021. "Surf Tourism in Uncertain Times: Resident Perspectives on the Sustainability Implications of COVID-19," Societies, MDPI, vol. 11(3), pages 1-15, July.
    10. Asif Hussain & Francesc Fusté-Forné, 2021. "Post-Pandemic Recovery: A Case of Domestic Tourism in Akaroa (South Island, New Zealand)," World, MDPI, vol. 2(1), pages 1-12, March.
    11. Wei Quan & Jichul Jang & Aleksandar Radic & Antonio Ariza-Montes & Heesup Han, 2023. "Safe Destination Choice Among Tourism-Product Consumers in the New Era of Tourism," SAGE Open, , vol. 13(4), pages 21582440231, October.
    12. Salim Jibrin Danbatta & Asaf Varol, 2022. "ANN–polynomial–Fourier series modeling and Monte Carlo forecasting of tourism data," Journal of Forecasting, John Wiley & Sons, Ltd., vol. 41(5), pages 920-932, August.
    13. Michał Roman & Arkadiusz Niedziółka & Andrzej Krasnodębski, 2020. "Respondents’ Involvement in Tourist Activities at the Time of the COVID-19 Pandemic," Sustainability, MDPI, vol. 12(22), pages 1-21, November.
    14. Michał Roman & Monika Roman & Emilia Grzegorzewska & Piotr Pietrzak & Kamil Roman, 2022. "Influence of the COVID-19 Pandemic on Tourism in European Countries: Cluster Analysis Findings," Sustainability, MDPI, vol. 14(3), pages 1-17, January.
    15. Juan Antonio Duro & Melchor Fernández-Fernández & Alejandro Pérez-Laborda & Jaume Rosselló-Nadal, 2024. "Towards a risk-adjusted tourism and travel competitiveness index," Tourism Economics, , vol. 30(4), pages 947-968, June.
    16. Haisheng Hu & Keshuai Xu, 2022. "Visualizing the Development of Research on Tourism Resilience With Mixed Methods," SAGE Open, , vol. 12(3), pages 21582440221, September.
    17. Hang, Haiming & Aroean, Lukman & Chen, Zhifeng, 2020. "Building emotional attaching during COVID-19," Annals of Tourism Research, Elsevier, vol. 83(C).
    18. Claudio A. Piga & Graziano Abrate & Giampaolo Viglia & Francesca Canio, 2022. "How the hospitality industry reacts to COVID-19: structural, managerial and tactical factors," Journal of Revenue and Pricing Management, Palgrave Macmillan, vol. 21(5), pages 503-516, October.
    19. Mele, Emanuele & Filieri, Raffaele & De Carlo, Manuela, 2023. "Pictures of a crisis. Destination marketing organizations’ Instagram communication before and during a global health crisis," Journal of Business Research, Elsevier, vol. 163(C).
    20. Xiong, Xiling & Wong, IpKin Anthony & Yang, Fiona X., 2021. "Are we behaviorally immune to COVID-19 through robots?," Annals of Tourism Research, Elsevier, vol. 91(C).

    More about this item

    Keywords

    hospitality industry; Covid-19; crisis; business response; recovery; qualitative research;
    All these keywords.

    NEP fields

    This paper has been announced in the following NEP Reports:

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:vnm:wpdman:179. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Daria Arkhipova (email available below). General contact details of provider: https://edirc.repec.org/data/mdvenit.html .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.