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La rupture du contrôle par la confiance dans les relations client-fournisseur

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  • Gwenaëlle Nogatchewsky

    (DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique)

  • Rachel Beaujolin-Bellet

    (RMS - Reims Management School)

Abstract

Trust control in buyer-supplier relationships is both powerful ... and fragile. From a case study concerning buyer-supplier relationships in the Maurienne valley (France), we study a process of breach of trust control, its causes and its consequences for the partners. It brings out that trust control which does not rely on formal devices weakens the relationships because it cannot prove their performance.

Suggested Citation

  • Gwenaëlle Nogatchewsky & Rachel Beaujolin-Bellet, 2005. "La rupture du contrôle par la confiance dans les relations client-fournisseur," Post-Print halshs-00143134, HAL.
    • Handle: RePEc:hal:journl:halshs-00143134
    Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-00143134v1
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    References listed on IDEAS

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    Cited by:

    1. Nicolas Berland & Michel Gervais, 2008. "À quoi ont rêvé (et n’ont pas rêvé) les chercheurs en contrôle durant les dix dernières années? Dix ans de recherche en contrôle," Revue Finance Contrôle Stratégie, revues.org, vol. 11(Special), pages 109-148, June.
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    3. Dagou Hermann Wenceslas Dagou & Konan Anderson Seny Kan, 2016. "Inclination à adopter un outil de contrôle de gestion : le cas de la gestion par la qualité au Centre Hospitalier Universitaire de Cocody/Abidjan," Post-Print hal-01901088, HAL.

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