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The Degradation Of Well-Being At Work In Ehpad: An Analysis By The Concept Of Psychological Contract And Job Demands-Resources Model
[La Degradation Du Bien-Etre Au Travail En Ehpad : Une Analyse Par Le Concept De Contrat Psychologique Et Le Modele Exigences-Ressources]

Author

Listed:
  • Khaled Sabouné

    (AMU IMPGT - Institut de management public et de gouvernance territoriale - AMU - Aix Marseille Université, CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille - AMU - Aix Marseille Université - UTLN - Université de Toulon)

Abstract

Les établissements d'hébergement pour personnes âgées dépendantes (EHPAD) connaissent de profondes mutations liées aux réformes successives qui visent à optimiser les dépenses et à améliorer la qualité de la prise en soins des résidents. Les changements induits par ces réformes semblent générer du stress, de l'épuisement et du mal-être au travail. Cette recherche entend précisément étudier la dégradation du bien-être au travail en EHPAD à travers le modèle exigences-ressources du travail et le concept de contrat psychologique. Les 18 entretiens semi-directifs et le focus group réalisés dans un EHPAD à but-non lucratif montrent que les interactions entre l'intensité des exigences du travail liées notamment à l'altération des relations sociales et à des dysfonctionnements organisationnels, et la disponibilité et l'usage des ressources du travail conduisent tous les acteurs de l'EHPAD à percevoir une perturbation négative de leur contrat psychologique relationnel. La réparation de ce contrat nécessiterait la mobilisation des ressources sociales et énergétiques comme le soutien social de la hiérarchie et des collègues de travail.

Suggested Citation

  • Khaled Sabouné, 2022. "The Degradation Of Well-Being At Work In Ehpad: An Analysis By The Concept Of Psychological Contract And Job Demands-Resources Model [La Degradation Du Bien-Etre Au Travail En Ehpad : Une Analyse P," Post-Print hal-03952553, HAL.
    • Handle: RePEc:hal:journl:hal-03952553
    DOI: 10.3917/grh.042.0035
    Note: View the original document on HAL open archive server: https://hal.science/hal-03952553
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    References listed on IDEAS

    as
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    2. Sylvie Guerrero, 2005. "La mesure du contrat psychologique dans un contexte de travail francophone," Post-Print halshs-00005805, HAL.
    3. Maryline Rossano & Emmanuel Abord de Chatillon & C. Desmarais, 2015. "Rupture du contrat psychologique et risques psycho-sociaux : une recherche intervention dans le cadre de la théorie de la conservation des ressources," Post-Print halshs-01344755, HAL.
    4. Fatéma Safy-Godineau, 2013. "La souffrance au travail des soignants : une analyse des conséquences délétères des outils de gestion," Post-Print hal-02050555, HAL.
    5. Jonathon Halbesleben & Jean-Pierre Neveu & Samantha Paustian-Underdahl & Mina Westman, 2014. "Getting to the “COR”: Understanding the Role of Resources in Conservation of Resources Theory," Post-Print hal-02049109, HAL.
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