Do hotel financial factors influence satisfaction?
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Abstract
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DOI: 10.1016/j.annals.2020.103128
Note: View the original document on HAL open archive server: https://rennes-sb.hal.science/hal-03358054
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References listed on IDEAS
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Cited by:
- Liu, Ya-Fei & Li, Hui & Liang, Sai, 2022. "Any reputation is a good reputation: influence of investor-perceived reputation in restructuring on hospitality firm performance," Annals of Tourism Research, Elsevier, vol. 92(C).
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Keywords
Hotel satisfaction; Service quality; Financial measures;All these keywords.
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