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Relation entre motivation et implication organisationnelle. Une étude dans le secteur de l'hôtellerie en France

Author

Listed:
  • Abderrahman Jahmane

    (IPAG Business School)

  • Shoei Kadogami
  • Amira Nouri Belhadj

    (ESSECT - Ecole Supérieure des Sciences Economiques et Commerciales de Tunis - Université de Tunis)

Abstract

The motivation and organizational involvement of receptionists is a concern for hoteliers , as they reflect the image of the establishment in the eyes of its customers. These two notions have long attracted the interest of researchers, but little research has been done on the possible links between them. The aim of this research is to reveal the possible relationships between the motivating factors defined by the theory of self-determination and the organizational implication among receptionists in the hotel industry. A significant effect of the implication on the motivating factors could be demonstrated thanks to a modeling in structural equations. Managerial implications will be presented at the end of the discussion.

Suggested Citation

  • Abderrahman Jahmane & Shoei Kadogami & Amira Nouri Belhadj, 2020. "Relation entre motivation et implication organisationnelle. Une étude dans le secteur de l'hôtellerie en France," Post-Print hal-02872473, HAL.
    • Handle: RePEc:hal:journl:hal-02872473
    Note: View the original document on HAL open archive server: https://hal.science/hal-02872473
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    References listed on IDEAS

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    3. Samuel Mercier & Jean-Pascal Gond, 2005. "La théorie des parties prenantes," Working Papers CREGO 1050502, Université de Bourgogne - CREGO EA7317 Centre de recherches en gestion des organisations.
    4. Mittal, Swati & Dhar, Rajib Lochan, 2016. "Effect of green transformational leadership on green creativity: A study of tourist hotels," Tourism Management, Elsevier, vol. 57(C), pages 118-127.
    Full references (including those not matched with items on IDEAS)

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