IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-02491464.html
   My bibliography  Save this paper

Interpersonal trust in a hospital context : a proposed analysis of the effects of proximities

Author

Listed:
  • Laurent Mériade

    (S&T - chaire Santé et Territoires, IAE - UCA - Institut d'Administration des Entreprises - Clermont-Auvergne - UCA - Université Clermont Auvergne, CleRMa - Clermont Recherche Management - ESC Clermont-Ferrand - École Supérieure de Commerce (ESC) - Clermont-Ferrand - UCA - Université Clermont Auvergne)

  • Corinne Rochette

    (CleRMa - Clermont Recherche Management - ESC Clermont-Ferrand - École Supérieure de Commerce (ESC) - Clermont-Ferrand - UCA [2017-2020] - Université Clermont Auvergne [2017-2020], S&T - chaire Santé et Territoires)

  • Damien Talbot

    (GREThA - Groupe de Recherche en Economie Théorique et Appliquée - UB - Université de Bordeaux - CNRS - Centre National de la Recherche Scientifique)

Abstract

La confiance interpersonnelle en milieu hospitalier : une proposition de lecture par la Proximité Abstract Interpersonal trust is defined as a social resource that facilitates cooperation by enabling better coordination of interaction. The "Proximity school" shows that the closer the players are on a spatial, cognitive, social, organizational or institutional dimension, the greater the likelihood that they forge a strong relationship. Through the case study of a French cancer diagnosis, treatment and research center-Centre de Lutte Contre le Cancer (CLCC)-our research objective is to analyse how the proximities between actors in a public hospital are involved in the construction of interpersonal trust. The notion of trust is characterized by its cognitive and affective dimensions according to a grid of proximity. We show how proximity affects trust in these two dimensions. Résumé La confiance interpersonnelle est définie comme une ressource sociale qui facilite la coopération en permettant une meilleure coordination des interactions entre des acteurs. L'École de la Proximité montre que plus ces acteurs sont proches sur un plan spatial, cognitif, social, organisationnel ou institutionnel, plus la probabilité qu'ils nouent une relation est forte. À partir de l'étude de cas d'un Centre de Lutte contre de le Cancer (CLCC), notre objectif de recherche vise à analyser en quoi les proximités entre les acteurs d'un établissement hospitalier participent à la construction de la confiance interpersonnelle. La confiance est ainsi caractérisée dans ses dimensions cognitive et affective à partir de la grille de la proximité. Nous montrons quels sont les effets des proximités sur la confiance dans ses deux dimensions.

Suggested Citation

  • Laurent Mériade & Corinne Rochette & Damien Talbot, 2019. "Interpersonal trust in a hospital context : a proposed analysis of the effects of proximities," Post-Print hal-02491464, HAL.
    • Handle: RePEc:hal:journl:hal-02491464
    DOI: 10.3917/gmp.071.0031
    Note: View the original document on HAL open archive server: https://hal.science/hal-02491464
    as

    Download full text from publisher

    File URL: https://hal.science/hal-02491464/document
    Download Restriction: no
    File URL: https://libkey.io/10.3917/gmp.071.0031?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    Other versions of this item:

    References listed on IDEAS

    as
    1. André Zylberberg & Yann Algan & Pierre Cahuc, 2012. "La fabrique de la défiance... et comment s'en sortir," Université Paris1 Panthéon-Sorbonne (Post-Print and Working Papers) halshs-00827741, HAL.
    2. Christophe Carrincazeaux & Michel Grossetti & Damien Talbot, 2008. "Clusters, Proximities and Networks," European Planning Studies, Taylor & Francis Journals, vol. 16(5), pages 613-616, June.
    3. Lorenzo Cassi & Anne Plunket, 2014. "Proximity, network formation and inventive performance: in search of the proximity paradox," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 53(2), pages 395-422, September.
    4. Charlène Arnaud, 2014. "Manager les territoires dans la proximité : approche fonctionnelle des événements culturels," Revue d'économie régionale et urbaine, Armand Colin, vol. 0(3), pages 413-442.
    5. Christophe Carrincazeaux & Yannick Lung & Jérôme Vicente, 2007. "The Scientific Trajectory of the French School of Proximity: Interaction- and Institution-based Approaches to Regional Innovation Systems," European Planning Studies, Taylor & Francis Journals, vol. 16(5), pages 617-628, December.
    6. repec:dau:papers:123456789/889 is not listed on IDEAS
    7. Pierre-Alexandre Balland & Ron Boschma & Koen Frenken, 2015. "Proximity and Innovation: From Statics to Dynamics," Regional Studies, Taylor & Francis Journals, vol. 49(6), pages 907-920, June.
    8. Jensen, Michael C. & Meckling, William H., 1976. "Theory of the firm: Managerial behavior, agency costs and ownership structure," Journal of Financial Economics, Elsevier, vol. 3(4), pages 305-360, October.
    9. Franck Brulhart & Christophe Favoreu, 2006. "Le lien contrôle-confiance-performance dans les relations de partenariat logistique inter firmes," Revue Finance Contrôle Stratégie, revues.org, vol. 9(1), pages 59-96, March.
    10. Dekker, Henri C., 2004. "Control of inter-organizational relationships: evidence on appropriation concerns and coordination requirements," Accounting, Organizations and Society, Elsevier, vol. 29(1), pages 27-49, January.
    11. Charlène Arnaud, 2014. "Manager les territoires dans la proximité : approche fonctionnelle des événements culturels," Post-Print hal-02350579, HAL.
    12. Frederic Rychen & Jean-Benoit Zimmermann, 2008. "Clusters in the Global Knowledge-based Economy: Knowledge Gatekeepers and Temporary Proximity," Regional Studies, Taylor & Francis Journals, vol. 42(6), pages 767-776.
    13. William G. Ouchi, 1979. "A Conceptual Framework for the Design of Organizational Control Mechanisms," Management Science, INFORMS, vol. 25(9), pages 833-848, September.
    14. Nathalie Angele-Halgand & Thierry Garrot, 2015. "Discipliner par le chiffre : l’hôpital financiarisé au risque de la réification ?," Post-Print hal-02099540, HAL.
    15. Carole Donada & Gwenaëlle Nogatchewsky, 2007. "La confiance dans les relations interentreprises. Une revue des recherches quantitatives," Post-Print halshs-00340595, HAL.
    16. Andre Torre & Bertrand Zuindeau, 2009. "Proximity economics and environment: assessment and prospects," Journal of Environmental Planning and Management, Taylor & Francis Journals, vol. 52(1), pages 1-24.
    17. Andre Torre & Alain Rallet, 2005. "Proximity and Localization," Regional Studies, Taylor & Francis Journals, vol. 39(1), pages 47-59.
    18. Christophe Carrincazeaux & Michel Grossetti & Damien Talbot, 2008. "Clusters, Proximities and Networks," European Planning Studies, Taylor & Francis Journals, vol. 16(5), pages 613-616, June.
    19. repec:dau:papers:123456789/1536 is not listed on IDEAS
    20. O. Bouba-Olga & Christophe Carrincazeaux & Marie Coris, 2008. "La proximité : 15 ans déjà ! (Introduction au numéro spécial du même titre)," Post-Print hal-00254874, HAL.
    21. Andr Torre Shaw & Jean-Pierre Gilly, 2000. "On the Analytical Dimension of Proximity Dynamics," Regional Studies, Taylor & Francis Journals, vol. 34(2), pages 169-180.
    22. Nilsson, Magnus & Mattes, Jannika, 2015. "The spatiality of trust: Factors influencing the creation of trust and the role of face-to-face contacts," European Management Journal, Elsevier, vol. 33(4), pages 230-244.
    23. Carole Donada & Gwenaëlle Nogatchewsky, 2007. "La confiance dans les relations interentreprises. Une revue des recherches quantitatives," Revue française de gestion, Lavoisier, vol. 0(6), pages 111-124.
    24. Yves Evrard & Bernard Pras & Elyette Roux & Pierre Desmet & Anne-Marie Dussaix & Gary L. Lilien, 2009. "Market - Fondements et méthodes des recherches en marketing," Post-Print hal-00490724, HAL.
    25. David Carassus & Christophe Favoreu & Damien Gardey & Pierre Marin, 2012. "La caractérisation et le management des déviances organisationnelles liées à la mise en œuvre d'une démarche de performance publique : application au contexte local français," Post-Print hal-02431102, HAL.
    26. Rolf Sternberg, 1999. "Innovative Linkages and Proximity: Empirical Results from Recent Surveys of Small and Medium Sized Firms in German Regions," Regional Studies, Taylor & Francis Journals, vol. 33(6), pages 529-540.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Laurent Mériade & Corinne Rochette, 2022. "Governance tensions in the healthcare sector: a contrasting case study in France," Post-Print hal-03516559, HAL.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Rachel Levy & Damien Talbot, 2015. "Control by proximity: Evidence from the 'Aerospace Valley' Competitiveness Cluster," Regional Studies, Taylor & Francis Journals, vol. 49(6), pages 955-972, June.
    2. André Torre & Frederic Wallet Wallet, 2013. "The role of proximity relations in regional and territorial development processes," ERSA conference papers ersa13p792, European Regional Science Association.
    3. Damien Talbot, 2018. "Proximités et contrôles," Revue d'économie régionale et urbaine, Armand Colin, vol. 0(5), pages 1099-1119.
    4. Pierre-Alexandre Balland & Ron Boschma & Koen Frenken, 2015. "Proximity and Innovation: From Statics to Dynamics," Regional Studies, Taylor & Francis Journals, vol. 49(6), pages 907-920, June.
    5. Damien Talbot, 2010. "La dimension politique dans l'approche de la proximité," Géographie, économie, société, Lavoisier, vol. 12(2), pages 125-144.
    6. Rachel LEVY & Damien TALBOT, 2010. "Control by proximity: evidence from Aerospace Valley competitiveness cluster (In French)," Cahiers du GREThA (2007-2019) 2010-08, Groupe de Recherche en Economie Théorique et Appliquée (GREThA).
    7. André Torre, 2014. "Proximity relations at the heart of territorial development processes: from clusters, spatial conflicts and temporary geographical proximity to territorial governance," Chapters, in: André Torre & Frédéric Wallet (ed.), Regional Development and Proximity Relations, chapter 2, pages 94-134, Edward Elgar Publishing.
    8. Jean Pierre Gilly & Damien Talbot & Jean-Marc Zuliani, 2011. "Hub Firms and the Dynamics of Territorial Innovation: Case Studies of Thales and Liebherr in Toulouse," European Planning Studies, Taylor & Francis Journals, vol. 19(12), pages 2009-2024, February.
    9. Damien Talbot, 2015. "Contrôles et proximités au sein de la supply chain aéronautique," Post-Print hal-02351969, HAL.
    10. Damien Talbot & Sandra Charreire-Petit & Alexis Pokrovsky, 2020. "La proximité comme perception de la distance. Le cas de la télémédecine," Revue française de gestion, Lavoisier, vol. 0(4), pages 51-74.
    11. Damien TALBOT, 2011. "Institutions, organizations and space: forms of proximity (In French)," Cahiers du GREThA (2007-2019) 2011-06, Groupe de Recherche en Economie Théorique et Appliquée (GREThA).
    12. Hugues Poissonnier & Armelle Godener, 2009. "L'Articulation Controle – Confiance Au Sein Des Projets Portes Par Un Pole De Competitivite," Grenoble Ecole de Management (Post-Print) halshs-00460138, HAL.
    13. Hugues Poissonnier & Armelle Godener, 2009. "L'Articulation Controle – Confiance Au Sein Des Projets Portes Par Un Pole De Competitivite," Post-Print halshs-00460138, HAL.
    14. Ibtissem Hamouda & Damien Talbot, 2018. "Contenu et effets de la proximité institutionnelle : un cas d’enfermement dans l’industrie aéronautique," Post-Print hal-02329612, HAL.
    15. Ouellet, F. & Mundler, P. & Dupras, J. & Ruiz, J., 2020. "“Community developed and farmer delivered.” An analysis of the spatial and relational proximities of the Alternative Land Use Services program in Ontario," Land Use Policy, Elsevier, vol. 95(C).
    16. Laurent Mériade & Benoit Nautré & Corinne Rochette & Damien Talbot, 2017. "Les effets de la Proximité sur l'exécution des politiques publiques : L'exemple d'un Centre de Lutte contre le Cancer (CLCC)," Post-Print hal-02327098, HAL.
    17. Aurélie LALANNE & Guillaume POUYANNE, 2012. "Ten years of metropolization in economics: a bibliometric approach (In French)," Cahiers du GREThA (2007-2019) 2012-11, Groupe de Recherche en Economie Théorique et Appliquée (GREThA).
    18. Robert J. Stimson, 2014. "Proximity and endogenous regional development," Chapters, in: André Torre & Frédéric Wallet (ed.), Regional Development and Proximity Relations, chapter 1, pages 47-93, Edward Elgar Publishing.
    19. Marie Ferru, 2012. "Partners connection process and geography of innovation: new insights from a comparative inter-organizational partnerships analysis," Working Papers hal-00461258, HAL.
    20. Ana Fernández & Esther Ferrándiz & M. Dolores León, 2021. "Are organizational and economic proximity driving factors of scientific collaboration? Evidence from Spanish universities, 2001–2010," Scientometrics, Springer;Akadémiai Kiadó, vol. 126(1), pages 579-602, January.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-02491464. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.