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The potential role of mindsets in unleashing employee engagement

Author

Listed:
  • Lauren Keating

    (EM - EMLyon Business School)

  • Peter Andrew Heslin

Abstract

Engaged employees work vigorously, feeling dedicated and mentally absorbed in their work. Much is known about the kinds of jobs and work environments that stimulate employee engagement, yet levels of disengagement remain high in many organizations. To provide fresh insights into how to increase engagement, we draw on theory and research in social, educational, and organizational psychology to illuminate how mindsets are a personal resource that may influence employees' engagement via their enthusiasm for development, construal of effort, focus of attention, perception of setbacks, and interpersonal interactions. We outline several avenues for future research, as well as practical implications for organizational, managerial, and individual-level initiatives for increasing engagement via supporting employees in adopting and sustaining a growth mindset with regard to the challenges they encounter at work.

Suggested Citation

  • Lauren Keating & Peter Andrew Heslin, 2015. "The potential role of mindsets in unleashing employee engagement," Post-Print hal-02312163, HAL.
    • Handle: RePEc:hal:journl:hal-02312163
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    Citations

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    Cited by:

    1. Kurtz LAW & Luiza GATAN & Kyoko KOKUSHO & Cristian VLAD, 2019. "Cognitive Technology In Talent Operations €“ Redefining Learning At Ibm Japan," Proceedings of the INTERNATIONAL MANAGEMENT CONFERENCE, Faculty of Management, Academy of Economic Studies, Bucharest, Romania, vol. 13(1), pages 317-325, November.
    2. Amy Wei Tian & Jie Cao & Alexander Newman, 2023. "The curvilinear effects of training participation on job performance through organizational support: The moderating role of entity self-beliefs," Asia Pacific Journal of Management, Springer, vol. 40(2), pages 553-573, June.
    3. Kakkar, Shiva & Vohra, Neharika, 2021. "Self-Regulatory Effects of Performance Management System Consistency on Employee Engagement: A Moderated Mediation Model," American Business Review, Pompea College of Business, University of New Haven, vol. 24(1), pages 225-248, May.
    4. Haiyan Li & Salih Zeki Ozdemir & Peter A. Heslin, 2023. "Merely Folklore? The Role of a Growth Mindset in the Taking and Timing of Entrepreneurial Actions," Entrepreneurship Theory and Practice, , vol. 47(6), pages 2077-2120, November.
    5. Hyoung Chul Shin, 2019. "The Relationship between Psychological Contract Breach and Job Insecurity or Stress in Employees Engaged in the Restaurant Business," Sustainability, MDPI, vol. 11(20), pages 1-10, October.
    6. Adedapo Adewunmi Oluwatayo & Olufunmilayo Adetoro, 2020. "Influence of Employee Attributes, Work Context and Human Resource Management Practices on Employee Job Engagement," Global Journal of Flexible Systems Management, Springer;Global Institute of Flexible Systems Management, vol. 21(4), pages 295-308, December.
    7. Sooksan Kantabutra & Nuttasorn Ketprapakorn, 2021. "Toward an Organizational Theory of Resilience: An Interim Struggle," Sustainability, MDPI, vol. 13(23), pages 1-28, November.
    8. Saad Yaseen, 2017. "Understanding Arab Manager s Mindsets," Proceedings of Business and Management Conferences 5607629, International Institute of Social and Economic Sciences.
    9. Sudjatno , 2016. "The Relationship Between Strategic Management, Employee Engagement on Customer Satisfaction and Customer Loyalty (Newest Empirical Approach 2013-2015): A Conceptual Model ," GATR Journals jmmr120, Global Academy of Training and Research (GATR) Enterprise.
    10. Moses Agyemang Ameyaw & Binghai Sun & Samuel Antwi & Geoffrey Bentum-Micah & Jonathan Edmund Ameyaw, 2022. "Relationship beyond the Workplace: Impact of Guanxi GRX Scale on Employee Engagement and Performance," Sustainability, MDPI, vol. 14(12), pages 1-14, June.
    11. Ong, Madeline, 2023. "The transforming power of self-forgiveness in the aftermath of wrongdoing," Organizational Behavior and Human Decision Processes, Elsevier, vol. 176(C).
    12. R. Karpagavalli & L. Suganthi, 2024. "Growth mindset and positive work reflection for affective well-being: a three-way interaction model," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-10, December.
    13. Abernethy, Margaret A. & Anderson, Shannon W. & Nair, Sujay & Jiang, Yile (Anson), 2021. "Manager ‘growth mindset’ and resource management practices," Accounting, Organizations and Society, Elsevier, vol. 91(C).
    14. Manjul Gupta & Amulya Gupta & Karlene Cousins, 2022. "Toward the understanding of the constituents of organizational culture: The embedded topic modeling analysis of publicly available employee‐generated reviews of two major U.S.‐based retailers," Production and Operations Management, Production and Operations Management Society, vol. 31(10), pages 3668-3686, October.
    15. Yasangi Anuradha Iddagoda & Henarath H. D. N. P. Opatha, 2020. "Relationships and Mediating Effects of Employee Engagement: An Empirical Study of Managerial Employees of Sri Lankan Listed Companies," SAGE Open, , vol. 10(2), pages 21582440209, April.
    16. Jeannie L. Larberg & Leslie H. Sherlin, 2021. "Grit and Growth Mindset Contribution to School Counseling Services," SAGE Open, , vol. 11(2), pages 21582440211, April.

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