Les Conditions De Travail Dans Les Centres D'Appels Délocalisés Au Sénégal Et Leurs Répercussions Sur La Grh
Author
Abstract
Suggested Citation
Note: View the original document on HAL open archive server: https://hal.science/hal-01725841
Download full text from publisher
References listed on IDEAS
- Rosemary Batt & Hiroatsu Nohara, 2009.
"How Institutions and Business Strategies Affect Wages: A Cross-National Study of Call Centers,"
ILR Review, Cornell University, ILR School, vol. 62(4), pages 533-552, July.
- Rosemary Batt & Hiroatsu Nohara, 2009. "How Institutions and Business Strategies AffectWages : a Cross-National Study of Call Centers," Post-Print halshs-00392223, HAL.
- Patrick Dieuaide, 2011. "L’évolution du travail en France face à la mondialisation," Post-Print halshs-01238672, HAL.
Most related items
These are the items that most often cite the same works as this one and are cited by the same works as this one.- Annette Bernhardt & Rosemary L. Batt & Susan Houseman & Eileen Appelbaum, 2016. "Domestic Outsourcing in the United States: A Research Agenda to Assess Trends and Effects on Job Quality," Upjohn Working Papers 16-253, W.E. Upjohn Institute for Employment Research.
- Sean O'Brady & Virginia Doellgast & David Blatter, 2024. "The high costs of outsourcing: Vendor errors, customer mistreatment, and well‐being in call centers," Industrial Relations: A Journal of Economy and Society, Wiley Blackwell, vol. 63(1), pages 80-103, January.
- Eileen Appelbaum, 2017. "Domestic Outsourcing, Rent Seeking, and Increasing Inequality," Review of Radical Political Economics, Union for Radical Political Economics, vol. 49(4), pages 513-528, December.
- Rosemary Batt & Hiroatsu Nohara & Hyunji Kwon, 2010.
"Employer Strategies and Wages in New Service Activities: A Comparison of Co‐ordinated and Liberal Market Economies,"
British Journal of Industrial Relations, London School of Economics, vol. 48(2), pages 400-435, June.
- Rosemary Batt & Hiroatsu Nohara & Hyunji King'S College London Kwon, 2010. "Employer Strategies and Wages in New Service Activities: A Comparison of Co-ordinated and Liberal Market Economies," Post-Print halshs-00484745, HAL.
- Bernhardt, Annette, 2014. "Labor Standards and the Reorganization of Work: Gaps in Data and Research," Institute for Research on Labor and Employment, Working Paper Series qt3hc6t3d5, Institute of Industrial Relations, UC Berkeley.
- Annette Bernhardt & Rosemary Batt & Susan Houseman & Eileen Appelbaum, 2016. "Working Paper: Domestic Outsourcing in the United States: A Research Agenda to Assess Trends and Effects on Job Quality," CEPR Reports and Issue Briefs 2016-03, Center for Economic and Policy Research (CEPR).
- Bernhardt, Annette & Batt, Rosemary & Houseman, Susan & Appelbaum, Eileen, 2016. "Domestic Outsourcing in the U.S.: A Research Agenda to Assess Trends and Effects on Job Quality," Institute for Research on Labor and Employment, Working Paper Series qt2fm4m444, Institute of Industrial Relations, UC Berkeley.
- Claudia WEINKOPF, 2009. "Job quality in call centres in Germany," International Labour Review, International Labour Organization, vol. 148(4), pages 395-411, December.
- Tony Edwards & Olga Tregaskis & David Collings & Patrice Jalette & Lourdes Susaeta, 2013. "Control over Employment Practice in Multinationals: Subsidiary Functions, Corporate Structures, and National Systems," ILR Review, Cornell University, ILR School, vol. 66(3), pages 670-695, May.
- Adam Seth Litwin & Phillip H. Phan, 2013. "Quality over Quantity: Reexamining the Link between Entrepreneurship and Job Creation," ILR Review, Cornell University, ILR School, vol. 66(4), pages 833-873, July.
- Daum, Mario & Holtgrewe, Ursula & Schörpf, Philip & Nocker, Matthias, 2018. "Call- und Service-Center: Konsolidierung der Kundenservice-Dienstleistungen," Working Paper Forschungsförderung 077, Hans-Böckler-Stiftung, Düsseldorf.
Corrections
All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-01725841. See general information about how to correct material in RePEc.
If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.
If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .
If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .
Please note that corrections may take a couple of weeks to filter through the various RePEc services.