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Transformational leadership and employee voice behavior: a Pygmalion mechanism

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  • Duan, Jinyun
  • Li, Chenwei
  • Xu, Yue
  • Wu, Chia-Huei

Abstract

We theorized and examined a Pygmalion perspective beyond those proposed in past studies in the relationship between transformational leadership and employee voice behavior. Specifically, we proposed that transformational leadership influences employee voice through leaders’ voice expectation and employees’ voice role perception (i.e., Pygmalion mechanism). We also theorized that personal identification with transformational leaders influences the extent to which employees internalize leaders’ external voice expectation as their own voice role perception. In a time-lagged field study, we found that leaders’ voice expectation and employees’ voice role perception (i.e., the Pygmalion process) mediate the relationship between transformational leadership and voice behavior. In addition, we found transformational leadership strengthens employees’ personal identification with the leader, which in turn, as a moderator, amplifies the proposed Pygmalion process. Theoretical and practical implications are discussed.

Suggested Citation

  • Duan, Jinyun & Li, Chenwei & Xu, Yue & Wu, Chia-Huei, 2017. "Transformational leadership and employee voice behavior: a Pygmalion mechanism," LSE Research Online Documents on Economics 68035, London School of Economics and Political Science, LSE Library.
    • Handle: RePEc:ehl:lserod:68035
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    File URL: http://eprints.lse.ac.uk/68035/
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    1. Jacqueline A‐M. Coyle‐Shapiro & Ian Kessler & John Purcell, 2004. "Exploring Organizationally Directed Citizenship Behaviour: Reciprocity or ‘It's my Job’?," Journal of Management Studies, Wiley Blackwell, vol. 41(1), pages 85-106, January.
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    Cited by:

    1. Mihaela TĂNASE, 2020. "Influence Of Transformational Leadership On Innovation In Organizations," Network Intelligence Studies, Romanian Foundation for Business Intelligence, Editorial Department, issue 15, pages 81-89, June.
    2. Yuechao Du & Zhongming Wang, 2021. "How Does Emotional Labor Influence Voice Behavior? The Roles of Work Engagement and Perceived Organizational Support," Sustainability, MDPI, vol. 13(19), pages 1-14, September.
    3. Inmaculada Silla & Francisco J. Gracia & José M. Peiró, 2020. "Upward Voice: Participative Decision Making, Trust in Leadership and Safety Climate Matter," Sustainability, MDPI, vol. 12(9), pages 1-17, May.
    4. K. Bharanitharan & Zhen Xiong Chen & Somayeh Bahmannia & Kevin B. Lowe, 2019. "Is Leader Humility a Friend or Foe, or Both? An Attachment Theory Lens on Leader Humility and Its Contradictory Outcomes," Journal of Business Ethics, Springer, vol. 160(3), pages 729-743, December.
    5. Yuzy Prila Adhyke & Anis Eliyana & Ahmad Rizki Sridadi & Dina Fitriasia Septiarini & Aisha Anwar, 2023. "Hear Me Out! This Is My Idea: Transformational Leadership, Proactive Personality and Relational Identification," SAGE Open, , vol. 13(1), pages 21582440221, January.
    6. Shenghui Wang & Irene E. De Pater & Ming Yi & Yuchen Zhang & Tsung-Pao Yang, 2022. "Empowering leadership: employee-related antecedents and consequences," Asia Pacific Journal of Management, Springer, vol. 39(2), pages 457-481, June.
    7. Sehrish Ilyas & Ghulam Abid & Fouzia Ashfaq & Muhammad Ali & Wasif Ali, 2021. "Status Quos Are Made to be Broken: The Roles of Transformational Leadership, Job Satisfaction, Psychological Empowerment, and Voice Behavior," SAGE Open, , vol. 11(2), pages 21582440211, April.
    8. Lianying Zhang & Xiaocan Li & Ziqing Liu, 2022. "Fostering Constructive Deviance by Leader Moral Humility: The Mediating Role of Employee Moral Identity and Moderating Role of Normative Conflict," Journal of Business Ethics, Springer, vol. 180(2), pages 731-746, October.
    9. Asma Nisar & Tahira Hassan Butt & Ghulam Abid & Saira Farooqi & Tehmina Fiaz Qazi, 2020. "Impact of grit on voice behavior: mediating role of organizational commitment," Future Business Journal, Springer, vol. 6(1), pages 1-9, December.
    10. Man Lung Jonathan Kwok & Raymond Kwong & Macy Wong & Jinyun Duan, 2023. "Great leaders do everything: a moderated mediation model of transformational leadership, trust in leader, helping behaviour, and idiosyncratic deals," Asian Business & Management, Palgrave Macmillan, vol. 22(2), pages 549-569, April.
    11. Zhen Wang & Shiyong Xu & Yanling Sun & Yanjun Liu, 2019. "Transformational leadership and employee voice: an affective perspective," Frontiers of Business Research in China, Springer, vol. 13(1), pages 1-14, December.
    12. Mwania Johnson Kavita & Ursulla A. Okoth & Jeremiah M. Kalai, 2024. "Influence of Principals’ Supportive Leadership Style on Tutors’ Support for Implementation of Performance Appraisal of Tutors in Public Primary Teachers Training Colleges in Kenya," International Journal of Research and Innovation in Social Science, International Journal of Research and Innovation in Social Science (IJRISS), vol. 8(10), pages 1599-1614, October.
    13. Naveed Ahmad Khan & Silke Michalk & Kirill Sarachuk & Hafiz Ali Javed, 2022. "If You Aim Higher Than You Expect, You Could Reach Higher Than You Dream: Leadership and Employee Performance," Economies, MDPI, vol. 10(6), pages 1-13, May.
    14. Rawan Abukhait & Faridahwati Mohd. Shamsudin & Shaker Bani-Melhem & Mohd Ahmad Al-Hawari, 2023. "Obsessive–compulsive personality and creative performance: the moderating effect of manager coaching behavior," Review of Managerial Science, Springer, vol. 17(1), pages 375-396, January.

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    More about this item

    Keywords

    transformational leadership; leader's voice expectation; voice role perception; personal identification; voice behavior; Pygmalion mechanism;
    All these keywords.

    JEL classification:

    • J50 - Labor and Demographic Economics - - Labor-Management Relations, Trade Unions, and Collective Bargaining - - - General

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