How Do You Find A Good Manager?

This paper develops a novel method to identify the causal contribution of managers to team performance. The method requires repeated random assignment of managers to multiple teams and controls for individual skills. A good manager is someone who consistently causes their team to produce more than the sum of their parts. In a large pre-registered lab experiment, we find that good managers have roughly twice the impact on team performance as good workers do. People who nominate themselves to be in charge perform worse than managers appointed by lottery. This appears to be partly because self-promoted managers are overconfident, especially about their social skills. Managerial performance is positively predicted by economic decision-making skill and fluid intelligence – but not gender, age, or ethnicity. Selecting managers on skills rather than demographics or preferences for leadership could substantially increase organizational productivity.