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Rethinking the role of HRM during COVID-19 pandemic era: Case of Kuwait

Author

Listed:
  • Nino Nutsubidze

    (Ph.D. candidate, Georgian Technical University, Department of Business Administration, Tbilisi, Georgia)

  • Dusana Alshatti Schmidt

    (Ph.D. candidate, Comenius University in Bratislava, the Faculty of Management, Bratislava, Slovakia)

Abstract

The recent pandemic in a shape of the new coronavirus COVID-19 has disrupted global economies and businesses and had unprecedented implications on organizations around the globe. The dramatic changes that were introduced due to the pandemic have influenced human resources management extensively. HR professionals were asked to navigate in the ambiguous present and unpredictable future by managing and guiding employees to cope with stress and adjust with the new remote working practices in an unprecedented speed, rate and scale. The coronavirus pandemic has forced HR professionals to rethink and redefine their role as the organizations started adjusting to enforced social distancing and a new working environment that they may have never imagined. The paper uses qualitative HR expert interviews as a research method. The article tackles to unveil the challenges HRM has been facing in Kuwait, determines the influence the crisis has on HRM and introduces the recommendations for managing the crisis from HRM point of view. The qualitative research findings indicate that organizations, alongside the HR professionals, should channel their efforts towards driving people transformation and enabling change, introducing flexible working practices, relying on new, innovative technology and developing the culture of trust & empathy to deal with the current or future crises.

Suggested Citation

  • Nino Nutsubidze & Dusana Alshatti Schmidt, "undated". "Rethinking the role of HRM during COVID-19 pandemic era: Case of Kuwait," Review of Socio - Economic Perspectives 202177, Reviewsep.
    • Handle: RePEc:aly:journl:202177
    DOI: https://doi.org/10.19275/RSEP103
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    References listed on IDEAS

    as
    1. Iza Gigauri, 2020. "Influence of Covid-19 Crisis on Human Resource Management and Companies’ Response: The Expert Study," International Journal of Management Science and Business Administration, Inovatus Services Ltd., vol. 6(6), pages 15-24, September.
    2. Carnevale, Joel B. & Hatak, Isabella, 2020. "Employee adjustment and well-being in the era of COVID-19: Implications for human resource management," Journal of Business Research, Elsevier, vol. 116(C), pages 183-187.
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    Cited by:

    1. Ruba Kutieshat & Panteha Farmanesh, 2022. "The Impact of New Human Resource Management Practices on Innovation Performance during the COVID 19 Crisis: A New Perception on Enhancing the Educational Sector," Sustainability, MDPI, vol. 14(5), pages 1-21, March.
    2. Matus Barath & Dusana Alshatti Schmidt, 2022. "Offices after the COVID-19 Pandemic and Changes in Perception of Flexible Office Space," Sustainability, MDPI, vol. 14(18), pages 1-17, September.
    3. Sónia P. Gonçalves & Joana Vieira dos Santos & Isabel S. Silva & Ana Veloso & Catarina Brandão & Rita Moura, 2021. "COVID-19 and People Management: The View of Human Resource Managers," Administrative Sciences, MDPI, vol. 11(3), pages 1-13, July.

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    More about this item

    Keywords

    COVID-19; digitization; HRM practices; Kuwait;
    All these keywords.

    JEL classification:

    • J00 - Labor and Demographic Economics - - General - - - General
    • J08 - Labor and Demographic Economics - - General - - - Labor Economics Policies
    • J24 - Labor and Demographic Economics - - Demand and Supply of Labor - - - Human Capital; Skills; Occupational Choice; Labor Productivity
    • J81 - Labor and Demographic Economics - - Labor Standards - - - Working Conditions
    • O15 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development - - - Economic Development: Human Resources; Human Development; Income Distribution; Migration

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