Extending a helping hand: How receiving gratitude makes a difference in employee performance during a crisis
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DOI: 10.1016/j.jbusres.2022.05.055
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- Surachartkumtonkun, Jiraporn & Ngo, Liem Viet & Shao, Wei, 2023. "The crisis cloud's silver linings: The effects of hope and gratitude on employee burnout and engagement," Journal of Retailing and Consumer Services, Elsevier, vol. 74(C).
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Keywords
Helping coworkers in a crisis; Gratitude expression; Crisis self-efficacy; Perceived social impact; Adaptation to a crisis;All these keywords.
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