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Anand Kumar Jaiswal

Personal Details

First Name:Anand
Middle Name:Kumar
Last Name:Jaiswal
Suffix:
RePEc Short-ID:pja171
[This author has chosen not to make the email address public]
https://faculty.iima.ac.in/~akjaiswal/

Affiliation

Indian Institute of Management Ahmedabad (IIMA)

Ahmedabad, India
http://www.iima.ac.in/
RePEc:edi:iimahin (more details at EDIRC)

Research output

as
Jump to: Working papers Articles

Working papers

  1. Anand Kumar Jaiswal & Rakesh Niraj, 2010. "Examining the Nonlinear Effects in Satisfaction-Loyalty-Behavioral Intentions Model," Working Papers id:2790, eSocialSciences.
  2. Jaiswal, A. K., 2007. "Fortune at the Bottom of the Pyramid: An Alternative Perspective," IIMA Working Papers WP2007-07-13, Indian Institute of Management Ahmedabad, Research and Publication Department.

Articles

  1. Dechen Angmo & Rajesh K. Aithal & Anand Kumar Jaiswal, 2024. "Reducing market separation through e-commerce: cases of Bottom of the Pyramid (BoP) firms in India," Information Technology for Development, Taylor & Francis Journals, vol. 30(1), pages 93-113, January.
  2. Angeli, Federica & Jaiswal, Anand Kumar & Shrivastava, Saumya, 2022. "Integrating poverty alleviation and environmental protection efforts: A socio-ecological perspective on menstrual health management," Social Science & Medicine, Elsevier, vol. 314(C).
  3. Aashish Argade & Arnab Kumar Laha & Anand Kumar Jaiswal, 2022. "Electronic marketplaces under conditions of oligopsony and relational marketing – an empirical exploration of electronic agricultural markets in India," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(3), pages 1541-1554, September.
  4. Salman Ali & Ajeet N Mathur & Anand Kumar Jaiswal, 2022. "Antecedents to firm performance during re-internationalization," Australian Journal of Management, Australian School of Business, vol. 47(3), pages 423-453, August.
  5. Abhishek Parikh & Jayesh D. Patel & Anand Kumar Jaiswal, 2021. "Managing job applications online: integrating website informativeness and compatibility in theory of planned behaviour and technology acceptance model," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 48(1), pages 97-113, March.
  6. Suresh Malodia & Shaphali Gupta & Anand Kumar Jaiswal, 2020. "Reverse innovation: a conceptual framework," Journal of the Academy of Marketing Science, Springer, vol. 48(5), pages 1009-1029, September.
  7. Jaiswal, Anand K. & Niraj, Rakesh & Park, Chang Hee & Agarwal, Manoj K., 2018. "The effect of relationship and transactional characteristics on customer retention in emerging online markets," Journal of Business Research, Elsevier, vol. 92(C), pages 25-35.
  8. Garima Sharma & Anand Kumar Jaiswal, 2018. "Unsustainability of Sustainability: Cognitive Frames and Tensions in Bottom of the Pyramid Projects," Journal of Business Ethics, Springer, vol. 148(2), pages 291-307, March.
  9. Federica Angeli & Shila Teresa Ishwardat & Anand Kumar Jaiswal & Antonio Capaldo, 2018. "Socio-Cultural Sustainability of Private Healthcare Providers in an Indian Slum Setting: A Bottom-of-the-Pyramid Perspective," Sustainability, MDPI, vol. 10(12), pages 1-27, December.
  10. Neeraj Pandey & Anand Kumar Jaiswal, 2014. "Change Management: A Case of State Power Utility in India," Asian Case Research Journal (ACRJ), World Scientific Publishing Co. Pte. Ltd., vol. 18(01), pages 61-80.
  11. Jaiswal, Anand K. & Niraj, Rakesh & Venugopal, Pingali, 2010. "Context-general and Context-specific Determinants of Online Satisfaction and Loyalty for Commerce and Content Sites," Journal of Interactive Marketing, Elsevier, vol. 24(3), pages 222-238.
  12. Anand Kumar Jaiswal & Arpita Srivastav & Dhwani Kothari, 2009. "Dettol: Managing Brand Extensions," Asian Case Research Journal (ACRJ), World Scientific Publishing Co. Pte. Ltd., vol. 13(01), pages 105-143.
  13. Anand Kumar Jaiswal, 2008. "The Fortune at the Bottom or the Middle of the Pyramid?," Innovations: Technology, Governance, Globalization, MIT Press, vol. 3(1), pages 85-100, January.
  14. Anand Kumar Jaiswal & Pingali Venugopal, 2008. "Cavinkare Private Limited: Serving Low Income Consumers," Asian Case Research Journal (ACRJ), World Scientific Publishing Co. Pte. Ltd., vol. 12(01), pages 1-28.

Citations

Many of the citations below have been collected in an experimental project, CitEc, where a more detailed citation analysis can be found. These are citations from works listed in RePEc that could be analyzed mechanically. So far, only a minority of all works could be analyzed. See under "Corrections" how you can help improve the citation analysis.

Working papers

  1. Anand Kumar Jaiswal & Rakesh Niraj, 2010. "Examining the Nonlinear Effects in Satisfaction-Loyalty-Behavioral Intentions Model," Working Papers id:2790, eSocialSciences.

    Cited by:

    1. Sonia Kataria & Vinod Kumar Saini & Ajay Kumar Sharma & Renu Yadav & Harpuneet Kohli, 2021. "An integrative approach to the nexus of brand loyalty and corporate social responsibility," International Review on Public and Nonprofit Marketing, Springer;International Association of Public and Non-Profit Marketing, vol. 18(3), pages 361-385, September.
    2. Ledenyov, Dimitri O. & Ledenyov, Viktor O., 2013. "Some thoughts on accurate characterization of stock market indexes trends in conditions of nonlinear capital flows during electronic trading at stock exchanges in global capital markets," MPRA Paper 49921, University Library of Munich, Germany.
    3. Sunaryo & Soegeng Wahyoedi & Achmad Sudiro & Sudjatno, 2020. "The Effect of Religiosity on the Improvement of Customer Loyalty Towards Islamic Banks," International Journal of Economics & Business Administration (IJEBA), International Journal of Economics & Business Administration (IJEBA), vol. 0(4), pages 132-151.

  2. Jaiswal, A. K., 2007. "Fortune at the Bottom of the Pyramid: An Alternative Perspective," IIMA Working Papers WP2007-07-13, Indian Institute of Management Ahmedabad, Research and Publication Department.

    Cited by:

    1. Vamsidhar Reddy, T.S. & Hall, Andy & Sulaiman V., Rasheed, 2010. "New Organisational and Institutional Vehicles for Managing Innovation in South Asia: Opportunities for Using Research for Technical Change and Social Gain," MERIT Working Papers 2010-054, United Nations University - Maastricht Economic and Social Research Institute on Innovation and Technology (MERIT).
    2. Volkert Jürgen, 2009. "Unternehmen als Agenten der Armutsüberwindung und Entwicklung. Ihr Beitrag aus Sicht von Ordoliberalismus und Capability-Ansatz / Corporate potentials to fight poverty and foster human development. Or," ORDO. Jahrbuch für die Ordnung von Wirtschaft und Gesellschaft, De Gruyter, vol. 60(1), pages 389-414, January.
    3. Mario Pansera & Fabien Martinez, 2017. "Innovation for development and poverty reduction: an integrative literature review," Post-Print hal-02887777, HAL.
    4. Arora, Saurabh & Romijn, Henny, 2009. "Innovation for the base of the pyramid: Critical perspectives from development studies on heterogeneity and participation," MERIT Working Papers 2009-036, United Nations University - Maastricht Economic and Social Research Institute on Innovation and Technology (MERIT).

Articles

  1. Aashish Argade & Arnab Kumar Laha & Anand Kumar Jaiswal, 2022. "Electronic marketplaces under conditions of oligopsony and relational marketing – an empirical exploration of electronic agricultural markets in India," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(3), pages 1541-1554, September.

    Cited by:

    1. Neeraj Singh & Kushankur Dey, 2023. "A typology of agricultural market information systems and its dimensions: Case studies of digital platforms," Electronic Markets, Springer;IIM University of St. Gallen, vol. 33(1), pages 1-22, December.
    2. Rainer Alt, 2022. "Electronic Markets on platform culture," Electronic Markets, Springer;IIM University of St. Gallen, vol. 32(3), pages 1019-1031, September.

  2. Suresh Malodia & Shaphali Gupta & Anand Kumar Jaiswal, 2020. "Reverse innovation: a conceptual framework," Journal of the Academy of Marketing Science, Springer, vol. 48(5), pages 1009-1029, September.

    Cited by:

    1. Arvind Ashta & Surender Mor, 2022. "Is Microcredit a Reverse Innovation?," FIIB Business Review, , vol. 11(2), pages 225-234, June.
    2. Liu, Ting & Li, Xizhuo, 2022. "How Do MNCs Conduct Local Technological Innovation in a Host Country? An Examination From Subsidiaries' Perspective," Journal of International Management, Elsevier, vol. 28(3).
    3. Xi Zhang, 2022. "Incremental Innovation: Long-Term Impetus for Design Business Creativity," Sustainability, MDPI, vol. 14(22), pages 1-24, November.
    4. Bridget Chipanje & Dong Ying & Lv Haiping, 2021. "Performance analysis of Reverse and Frugal Innovations in Nigeria A Case Study of IVM automobile company," Technium Social Sciences Journal, Technium Science, vol. 23(1), pages 591-625, September.

  3. Jaiswal, Anand K. & Niraj, Rakesh & Park, Chang Hee & Agarwal, Manoj K., 2018. "The effect of relationship and transactional characteristics on customer retention in emerging online markets," Journal of Business Research, Elsevier, vol. 92(C), pages 25-35.

    Cited by:

    1. Valeria L M A Freundt & Luiza Venzke Bortoli Foschiera, 2024. "The Impact of Voluntary Recall on the Trust of Loyal and First-Time Consumers in a High Awareness Brand After a Functional Transgression," Corporate Reputation Review, Palgrave Macmillan, vol. 27(3), pages 172-184, August.
    2. Overstreet, Robert E. & Morgan, Tyler R. & Laczniak, Russell N. & Daugherty, Patricia J., 2022. "Stemming the tide of increasing retail returns: Implications of targeted returns policies," Journal of Business Research, Elsevier, vol. 151(C), pages 551-562.
    3. Arditto, Luis & Cambra-Fierro, Jesús J. & Fuentes-Blasco, María & Jaraba, Ana Olavarría & Vázquez-Carrasco, Rosario, 2020. "“How does customer perception of salespeople influence the relationship? A study in an emerging economyâ€," Journal of Retailing and Consumer Services, Elsevier, vol. 54(C).
    4. Mihai ȚICHINDELEAN & Claudia OGREAN & Mihaela HERCIU, 2024. "Do Loyal Customers Buy Differently? Examining Customers’ Loyalty In A Self-Service Setting," Studies in Business and Economics, Lucian Blaga University of Sibiu, Faculty of Economic Sciences, vol. 19(1), pages 350-367, April.
    5. Sundström, Malin & Hjelm-Lidholm, Sara, 2020. "Re-positioning customer loyalty in a fast moving consumer goods market," Australasian marketing journal, Elsevier, vol. 28(1), pages 30-34.
    6. Thangeda, Rahul & Kumar, Niraj & Majhi, Ritanjali, 2024. "A neural network-based predictive decision model for customer retention in the telecommunication sector," Technological Forecasting and Social Change, Elsevier, vol. 202(C).

  4. Garima Sharma & Anand Kumar Jaiswal, 2018. "Unsustainability of Sustainability: Cognitive Frames and Tensions in Bottom of the Pyramid Projects," Journal of Business Ethics, Springer, vol. 148(2), pages 291-307, March.

    Cited by:

    1. Yoojung Ahn, 2022. "A Socio-cognitive Model of Sustainability Performance: Linking CEO Career Experience, Social Ties, and Attention Breadth," Journal of Business Ethics, Springer, vol. 175(2), pages 303-321, January.
    2. George Ferns & Kenneth Amaeshi & Aliette Lambert, 2019. "Drilling their Own Graves: How the European Oil and Gas Supermajors Avoid Sustainability Tensions Through Mythmaking," Journal of Business Ethics, Springer, vol. 158(1), pages 201-231, August.
    3. Carolin Brix‐asala & Stefan Seuring & Philipp C Sauer & Axel Zehendner & Lara Schilling, 2021. "Resolving the base of the pyramid inclusion paradox through supplier development," Post-Print hal-03891218, HAL.
    4. Danilo Boffa & Antonio Prencipe & Armando Papa & Christian Corsi & Mario Sorrentino, 2023. "Boosting circular economy via the b-corporation roads. The effect of the entrepreneurial culture and exogenous factors on sustainability performance," International Entrepreneurship and Management Journal, Springer, vol. 19(2), pages 523-561, June.
    5. Mortimer, Genevieve & Tura, Nina & Mortimer, Bruce & Busch, Timo, 2019. "Positioning sustainability to deal with complex systemsː From sustainability identity to sustainability outlook," WiSo-HH Working Paper Series 49, University of Hamburg, Faculty of Business, Economics and Social Sciences, WISO Research Laboratory.
    6. Joya A. Kemper & C. Michael Hall & Paul W. Ballantine, 2019. "Marketing and Sustainability: Business as Usual or Changing Worldviews?," Sustainability, MDPI, vol. 11(3), pages 1-17, February.
    7. Belinda Wade & Andrew Griffiths, 2022. "Exploring the Cognitive Foundations of Managerial (Climate) Change Decisions," Journal of Business Ethics, Springer, vol. 181(1), pages 15-40, November.
    8. Jay Joseph & Helen Borland & Marc Orlitzky & Adam Lindgreen, 2020. "Seeing Versus Doing: How Businesses Manage Tensions in Pursuit of Sustainability," Journal of Business Ethics, Springer, vol. 164(2), pages 349-370, June.
    9. Tulin Dzhengiz, 2018. "The Relationship of Organisational Value Frames with the Configuration of Alliance Portfolios: Cases from Electricity Utilities in Great Britain," Sustainability, MDPI, vol. 10(12), pages 1-29, November.
    10. Simone Carmine & Valentina De Marchi, 2023. "Reviewing Paradox Theory in Corporate Sustainability Toward a Systems Perspective," Journal of Business Ethics, Springer, vol. 184(1), pages 139-158, April.
    11. Sitong (Michelle) Chen & Gabriel Eweje, 2022. "Managing tensions in sustainable development in Chinese and New Zealand business partnerships: Integrative approaches," Business Strategy and the Environment, Wiley Blackwell, vol. 31(5), pages 2568-2587, July.
    12. Gerard Farias & Christine Farias & Isabella Krysa & Joel Harmon, 2020. "Sustainability Mindsets for Strategic Management: Lifting the Yoke of the Neo-Classical Economic Perspective," Sustainability, MDPI, vol. 12(17), pages 1-14, August.
    13. Rahul Nilakantan & Deepak Iyengar & Samar K. Datta & Shashank Rao, 2021. "On Ethical Violations in Microfinance Backed Small Businesses: Family and Household Welfare," Journal of Business Ethics, Springer, vol. 172(4), pages 785-802, September.
    14. Carolin Brix‐Asala & Stefan Seuring & Philipp C. Sauer & Axel Zehendner & Lara Schilling, 2021. "Resolving the base of the pyramid inclusion paradox through supplier development," Business Strategy and the Environment, Wiley Blackwell, vol. 30(7), pages 3208-3227, November.
    15. Khaksar, Seyed Mohammad Sadegh & Shahmehr, Fatemeh S. & Miah, Shah & Daim, Tugrul & Ozdemir, Dilek, 2024. "Privacy concerns versus personalisation benefits in social robot acceptance by employees: A paradox theory — Contingency perspective," Technological Forecasting and Social Change, Elsevier, vol. 198(C).
    16. Campbell, Norah & Mialon, Melissa & Reilly, Kathryn & Browne, Sarah & Finucane, Francis M., 2020. "How are frames generated? Insights from the industry lobby against the sugar tax in Ireland," Social Science & Medicine, Elsevier, vol. 264(C).
    17. Julia Benkert, 2021. "Reframing Business Sustainability Decision-Making with Value-Focussed Thinking," Journal of Business Ethics, Springer, vol. 174(2), pages 441-456, November.
    18. Maria Jose Murcia & Pilar Acosta, 2023. "Accounting for Plural Cognitive Framings of Growth and Sustainability: Rethinking Management Education in Latin America," Journal of Business Ethics, Springer, vol. 185(2), pages 299-313, June.
    19. Enrico Fontana & Hyemi Shin & Chikako Oka & Jos Gamble, 2022. "Tensions in the strategic integration of corporate sustainability through global standards: Evidence from Japan and South Korea," Business Strategy and the Environment, Wiley Blackwell, vol. 31(3), pages 875-891, March.

  5. Federica Angeli & Shila Teresa Ishwardat & Anand Kumar Jaiswal & Antonio Capaldo, 2018. "Socio-Cultural Sustainability of Private Healthcare Providers in an Indian Slum Setting: A Bottom-of-the-Pyramid Perspective," Sustainability, MDPI, vol. 10(12), pages 1-27, December.

    Cited by:

    1. Angeli, Federica & Jaiswal, Anand Kumar & Shrivastava, Saumya, 2022. "Integrating poverty alleviation and environmental protection efforts: A socio-ecological perspective on menstrual health management," Social Science & Medicine, Elsevier, vol. 314(C).

  6. Neeraj Pandey & Anand Kumar Jaiswal, 2014. "Change Management: A Case of State Power Utility in India," Asian Case Research Journal (ACRJ), World Scientific Publishing Co. Pte. Ltd., vol. 18(01), pages 61-80.

    Cited by:

    1. Preeti Nayal & Neeraj Pandey & Justin Paul, 2022. "Covid‐19 pandemic and consumer‐employee‐organization wellbeing: A dynamic capability theory approach," Journal of Consumer Affairs, Wiley Blackwell, vol. 56(1), pages 359-390, March.

  7. Jaiswal, Anand K. & Niraj, Rakesh & Venugopal, Pingali, 2010. "Context-general and Context-specific Determinants of Online Satisfaction and Loyalty for Commerce and Content Sites," Journal of Interactive Marketing, Elsevier, vol. 24(3), pages 222-238.

    Cited by:

    1. Francesca Ceruti & Alice Mazzucchelli & Angelo Di Gregorio, 2016. "E-commerce or s-commerce? A managerial perspective on website design features," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2016(4), pages 153-173.
    2. Caner Dincer & Banu Dincer, 2015. "Key Factors of Online Customer Satisfaction," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 5(7), pages 97-111, July.
    3. Jaiswal, Anand K. & Niraj, Rakesh & Park, Chang Hee & Agarwal, Manoj K., 2018. "The effect of relationship and transactional characteristics on customer retention in emerging online markets," Journal of Business Research, Elsevier, vol. 92(C), pages 25-35.
    4. Betancourt, Roger R. & Chocarro, Raquel & Cortiñas, Monica & Elorz, Margarita & Mugica, Jose Miguel, 2017. "Private Sales Clubs: A 21st Century Distribution Channel," Journal of Interactive Marketing, Elsevier, vol. 37(C), pages 44-56.
    5. Carmen Berne-Manero & Maria Gómez-Campillo & Mercedes Marzo-Navarro & Marta Pedraja-Iglesias, 2018. "Reviewing the Online Tourism Value Chain," Administrative Sciences, MDPI, vol. 8(3), pages 1-18, August.
    6. Alexander Joseph Ibnu Wibowo, 2021. "Outcomes of Perceived Online Webshop Quality: Empirical Evidence," Tržište/Market, Faculty of Economics and Business, University of Zagreb, vol. 33(2), pages 149-164.
    7. Quach, Thu Nguyen & Thaichon, Paramaporn & Jebarajakirthy, Charles, 2016. "Internet service providers' service quality and its effect on customer loyalty of different usage patterns," Journal of Retailing and Consumer Services, Elsevier, vol. 29(C), pages 104-113.
    8. Hamilton, Mitchell & Kaltcheva, Velitchka D. & Rohm, Andrew J., 2016. "Social Media and Value Creation: The Role of Interaction Satisfaction and Interaction Immersion," Journal of Interactive Marketing, Elsevier, vol. 36(C), pages 121-133.
    9. Sangjae Lee & Seongil Jeon & ByungWon Lee, 2019. "Security Controls for Employees’ Satisfaction: Perspective of Controls Framework," SAGE Open, , vol. 9(2), pages 21582440198, May.

  8. Anand Kumar Jaiswal, 2008. "The Fortune at the Bottom or the Middle of the Pyramid?," Innovations: Technology, Governance, Globalization, MIT Press, vol. 3(1), pages 85-100, January.

    Cited by:

    1. Garima Sharma & Anand Kumar Jaiswal, 2018. "Unsustainability of Sustainability: Cognitive Frames and Tensions in Bottom of the Pyramid Projects," Journal of Business Ethics, Springer, vol. 148(2), pages 291-307, March.
    2. Kumar, Avinash & Kumra, Rajeev & Singh, Ramendra, 2022. "Base of the pyramid producers’ constraints: An integrated review and research agenda," Journal of Business Research, Elsevier, vol. 140(C), pages 115-129.
    3. Bernard GARRETTE & Asli KOZAN & Thomas ROULET, 2015. "Défis au Bas de la Pyramide," Working Papers 2015-616, Department of Research, Ipag Business School.
    4. Alexey Bereznoy, 2018. "Innovative Business Models In The Strategic Adaptation Of Multinationals To Emerging Economy Environment," HSE Working papers WP BRP 85/STI/2018, National Research University Higher School of Economics.
    5. Srivastava, Abhinav & Mukherjee, Srabanti & Jebarajakirthy, Charles, 2020. "Aspirational consumption at the bottom of pyramid: A review of literature and future research directions," Journal of Business Research, Elsevier, vol. 110(C), pages 246-259.
    6. Syed Abidur Rahman & Azlan Amran & Noor Hazlina Ahmad & Seyedeh Khadijeh Taghizadeh, 2016. "Enhancing the Wellbeing of Base of the Pyramid Entrepreneurs through Business Success: The Role of Private Organizations," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 127(1), pages 195-216, May.
    7. Claudine Grisard, 2012. "Accountability and Bottom of the Pyramid projects: the two sides of the mirror," Post-Print hal-00690956, HAL.
    8. Shigufta Hena Uzma & Suvendu Kr. Pratihari, 2019. "Financial Modelling for Business Sustainability: A Study of Business Correspondent Model of Financial Inclusion in India," Vikalpa: The Journal for Decision Makers, , vol. 44(4), pages 211-231, December.
    9. Stephanie Knizkov & Julia C. Arlinghaus, 2019. "Is Co-Creation Always Sustainable? Empirical Exploration of Co-Creation Patterns, Practices, and Outcomes in Bottom of the Pyramid Markets," Sustainability, MDPI, vol. 11(21), pages 1-22, October.
    10. Ramdorai, Aditi & Herstatt, Cornelius, 2013. "Lessons from low-cost healthcare innovations for the Base-of the Pyramid markets: How incumbents can systematically create disruptive innovations," Working Papers 74, Hamburg University of Technology (TUHH), Institute for Technology and Innovation Management.
    11. Federica Angeli & Shila Teresa Ishwardat & Anand Kumar Jaiswal & Antonio Capaldo, 2018. "Socio-Cultural Sustainability of Private Healthcare Providers in an Indian Slum Setting: A Bottom-of-the-Pyramid Perspective," Sustainability, MDPI, vol. 10(12), pages 1-27, December.
    12. Thun, Eric, 2018. "Innovation at the middle of the pyramid: State policy, market segmentation, and the Chinese automotive sector," Technovation, Elsevier, vol. 70, pages 7-19.

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