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Amjad D. Al-Nasser

Personal Details

First Name:Amjad
Middle Name:D.
Last Name:Al-Nasser
Suffix:
RePEc Short-ID:pal127
[This author has chosen not to make the email address public]
https://faculty.yu.edu.jo/alnasser/SitePages/Home.aspx
Department of Statistics, Science faculty Yarmouk University, IRBID-JORDAN
Terminal Degree:2000 (from RePEc Genealogy)

Research output

as
Jump to: Working papers Articles

Working papers

  1. Amjad D. Al-Nasser, 2005. "Customer Satisfaction Measurement Models: Generalised Maximum Entropy Approach," Econometrics 0503013, University Library of Munich, Germany.

Articles

  1. Al-Nasser Amjad D. & Ahsan ul Haq Muhammad, 2021. "Acceptance sampling plans from a truncated life test based on the power Lomax distribution with application to manufacturing," Statistics in Transition New Series, Statistics Poland, vol. 22(3), pages 1-13, September.
  2. Mohammed Obeidat & Amjad Al-Nasser & Amer I. Al-Omari, 2020. "Estimation of Generalized Gompertz Distribution Parameters under Ranked-Set Sampling," Journal of Probability and Statistics, Hindawi, vol. 2020, pages 1-14, September.
  3. Enrico Ciavolino & Gloria Lagetto & Andrea Montinari & Amjad D. Al-Nasser & Amer I. Al-Omari & Matteo J. Zaterini & Sergio Salvatore, 2020. "Customer satisfaction and service domains: a further development of PROSERV," Quality & Quantity: International Journal of Methodology, Springer, vol. 54(5), pages 1429-1444, December.
  4. Amjad D. Al-Nasser & Mohammed Obeidat, 2020. "Acceptance sampling plans from truncated life test based on Tsallis q-exponential distribution," Journal of Applied Statistics, Taylor & Francis Journals, vol. 47(4), pages 685-697, March.
  5. Amer Ibrahim Al-Omari & Amjad D. Al-Nasser & Enrico Ciavolino, 2019. "A size-biased Ishita distribution and application to real data," Quality & Quantity: International Journal of Methodology, Springer, vol. 53(1), pages 493-512, January.
  6. Ahmed Bani-Mustafa & K. M. Matawie & C. F. Finch & Amjad Al-Nasser & Enrico Ciavolino, 2019. "Recursive residuals for linear mixed models," Quality & Quantity: International Journal of Methodology, Springer, vol. 53(3), pages 1263-1274, May.
  7. D. Al-Nasser, Amjad, 2019. "The Journey from Entropy to Generalized Maximum Entropy," Journal of Quantitative Methods, University of Management and Technology, Lahore, Pakistan, vol. 3(1), pages 1-7.
  8. Ambreen Shafqat & Jaffer Hussain & Amjad D. Al-Nasser & Muhammad Aslam, 2018. "Attribute control chart for some popular distributions," Communications in Statistics - Theory and Methods, Taylor & Francis Journals, vol. 47(8), pages 1978-1988, April.
  9. Al-Nasser Amjad D. & Al-Omari Amer I. & Bani-Mustafa Ahmed & Jaber Khalifa, 2018. "Developing Single-Acceptance Sampling Plans Based On A Truncated Lifetime Test For An Ishita Distribution," Statistics in Transition New Series, Statistics Poland, vol. 19(3), pages 393-406, September.
  10. Kouki, Imen & Al-Nasser, Amjad, 2017. "The implication of banking competition: Evidence from African countries," Research in International Business and Finance, Elsevier, vol. 39(PB), pages 878-895.
  11. Al-Omari Amer I. & Al-Nasser Amjad D. & Gogah Fatima & Haq Muhammad A., 2017. "On the Exponentiated Generalized Inverse Rayleigh Distribution Based on Truncated Life Tests in a Double Acceptance Sampling Plan," Stochastics and Quality Control, De Gruyter, vol. 32(1), pages 37-47, June.
  12. Al-Omari Amer I. & Al-Nasser Amjad D. & Gogah Fatima Salem, 2016. "Double Acceptance Sampling Plan for Time-Truncated Life Tests Based on Half Normal Distribution," Stochastics and Quality Control, De Gruyter, vol. 31(2), pages 93-99, December.
  13. Enrico Ciavolino & Maurizio Carpita & Amjad Al-Nasser, 2015. "Modelling the quality of work in the Italian social co-operatives combining NPCA-RSM and SEM-GME approaches," Journal of Applied Statistics, Taylor & Francis Journals, vol. 42(1), pages 161-179, January.
  14. Hussain, Rahim & Al Nasser, Amjad & Hussain, Yomna K., 2015. "Service quality and customer satisfaction of a UAE-based airline: An empirical investigation," Journal of Air Transport Management, Elsevier, vol. 42(C), pages 167-175.
  15. Amjad D. Al-Nasser, 2014. "Two steps generalized maximum entropy estimation procedure for fitting linear regression when both covariates are subject to error," Journal of Applied Statistics, Taylor & Francis Journals, vol. 41(8), pages 1708-1720, August.
  16. Mohammad Al-Rawwash & Amjad D. Al-Nasser, 2013. "Repeated measures and longitudinal data analysis using higher-order entropies," Statistica Neerlandica, Netherlands Society for Statistics and Operations Research, vol. 67(1), pages 100-111, February.
  17. Al-Omari Amer Ibrahim & Al-Nasser Amjad D., 2012. "On the population median estimation using robust extreme ranked set sampling," Monte Carlo Methods and Applications, De Gruyter, vol. 18(2), pages 109-118, January.
  18. Al-Omari Amer Ibrahim & Al-Nasser Amjad D., 2011. "Statistical Quality Control Limits for the Sample Mean Chart Using Robust Extreme Ranked Set Sampling," Stochastics and Quality Control, De Gruyter, vol. 26(1), pages 73-89, January.
  19. Amjad D. Al-Nasser & Mohammad Y. Al-Rawwash & Anas S. Alakhras, 2011. "An approach to setting up a national customer satisfaction index: the Jordan case study," Journal of Applied Statistics, Taylor & Francis Journals, vol. 38(9), pages 1977-1993, December.
  20. Enrico Ciavolino & Amjad Al-Nasser, 2009. "Comparing generalised maximum entropy and partial least squares methods for structural equation models," Journal of Nonparametric Statistics, Taylor & Francis Journals, vol. 21(8), pages 1017-1036.
    RePEc:exl:29stat:v:19:y:2018:i:3:p:393-406 is not listed on IDEAS
    RePEc:exl:29stat:v:22:y:2021:i:3:p:1-13 is not listed on IDEAS

Citations

Many of the citations below have been collected in an experimental project, CitEc, where a more detailed citation analysis can be found. These are citations from works listed in RePEc that could be analyzed mechanically. So far, only a minority of all works could be analyzed. See under "Corrections" how you can help improve the citation analysis.

Working papers

  1. Amjad D. Al-Nasser, 2005. "Customer Satisfaction Measurement Models: Generalised Maximum Entropy Approach," Econometrics 0503013, University Library of Munich, Germany.

    Cited by:

    1. Bustos-Reyes, César Augusto & González-Benito, Óscar, 2008. "Store and store format loyalty measures based on budget allocation," Journal of Business Research, Elsevier, vol. 61(9), pages 1015-1025, September.
    2. Laura Trinchera & Giorgio Russolillo, 2010. "On the use of Structural Equation Models and PLS Path Modeling to build composite indicators," Working Papers 30-2010, Macerata University, Department of Studies on Economic Development (DiSSE), revised Oct 2010.
    3. Rosa Bernardini Papalia & Enrico Ciavolino, 2011. "GME Estimation of Spatial Structural Equations Models," Journal of Classification, Springer;The Classification Society, vol. 28(1), pages 126-141, April.

Articles

  1. Mohammed Obeidat & Amjad Al-Nasser & Amer I. Al-Omari, 2020. "Estimation of Generalized Gompertz Distribution Parameters under Ranked-Set Sampling," Journal of Probability and Statistics, Hindawi, vol. 2020, pages 1-14, September.

    Cited by:

  2. Amjad D. Al-Nasser & Mohammed Obeidat, 2020. "Acceptance sampling plans from truncated life test based on Tsallis q-exponential distribution," Journal of Applied Statistics, Taylor & Francis Journals, vol. 47(4), pages 685-697, March.

    Cited by:

    1. Al-Nasser Amjad D. & Ahsan ul Haq Muhammad, 2021. "Acceptance sampling plans from a truncated life test based on the power Lomax distribution with application to manufacturing," Statistics in Transition New Series, Statistics Poland, vol. 22(3), pages 1-13, September.

  3. Amer Ibrahim Al-Omari & Amjad D. Al-Nasser & Enrico Ciavolino, 2019. "A size-biased Ishita distribution and application to real data," Quality & Quantity: International Journal of Methodology, Springer, vol. 53(1), pages 493-512, January.

    Cited by:

  4. Ahmed Bani-Mustafa & K. M. Matawie & C. F. Finch & Amjad Al-Nasser & Enrico Ciavolino, 2019. "Recursive residuals for linear mixed models," Quality & Quantity: International Journal of Methodology, Springer, vol. 53(3), pages 1263-1274, May.

    Cited by:

    1. Mohammad I. Elian & Nabeel Sawalha & Ahmed Bani-Mustafa, 2020. "Revisiting the FDI–Growth Nexus: ARDL Bound Test for BRICS Standalone Economies," Modern Applied Science, Canadian Center of Science and Education, vol. 14(6), pages 1-1, June.
    2. Uyar, Ali & Bani-Mustafa, Ahmed & Nimer, Khalil & Schneider, Friedrich & Hasnaoui, Amir, 2021. "Does innovation capacity reduce tax evasion? Moderating effect of intellectual property rights," Technological Forecasting and Social Change, Elsevier, vol. 173(C).
    3. Ahmed Hassanein & Ahmed Bani-Mustafa & Khalil Nimer, 2024. "A country’s culture and reporting of sustainability practices in energy industries: does a corporate sustainability committee matter?," Palgrave Communications, Palgrave Macmillan, vol. 11(1), pages 1-12, December.
    4. Sadeq Damrah & Mohammad I. Elian & Mohamad Atyeh & Fekri Ali Shawtari & Ahmed Bani-Mustafa, 2023. "A Linear Mixed Model Approach for Determining the Effect of Financial Inclusion on Bank Stability: Comparative Empirical Evidence for Islamic and Conventional Banks in Kuwait," Mathematics, MDPI, vol. 11(7), pages 1-17, April.

  5. Al-Nasser Amjad D. & Al-Omari Amer I. & Bani-Mustafa Ahmed & Jaber Khalifa, 2018. "Developing Single-Acceptance Sampling Plans Based On A Truncated Lifetime Test For An Ishita Distribution," Statistics in Transition New Series, Statistics Poland, vol. 19(3), pages 393-406, September.

    Cited by:

    1. Al-Nasser Amjad D. & Ahsan ul Haq Muhammad, 2021. "Acceptance sampling plans from a truncated life test based on the power Lomax distribution with application to manufacturing," Statistics in Transition New Series, Statistics Poland, vol. 22(3), pages 1-13, September.
    2. Mahendra Saha & Harsh Tripathi & Sanku Dey & Sudhansu S. Maiti, 2021. "Acceptance sampling inspection plan for the Lindley and power Lindley distributed quality characteristics," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 12(6), pages 1410-1419, December.

  6. Kouki, Imen & Al-Nasser, Amjad, 2017. "The implication of banking competition: Evidence from African countries," Research in International Business and Finance, Elsevier, vol. 39(PB), pages 878-895.

    Cited by:

    1. Joseph Olorunfemi Akande & Farai Kwenda, 2017. "Does Competition Cause Stability in Banks? SFA and GMM Application to Sub-Saharan Africa Commercial Banks," Journal of Economics and Behavioral Studies, AMH International, vol. 9(4), pages 173-186.
    2. Alphonse Noah & Luc Jacolin & Michael Brei, 2018. "Credit Risk And Bank Competition In Sub-Saharan Africa," EconomiX Working Papers 2018-27, University of Paris Nanterre, EconomiX.
    3. Anupam Das Gupta & Syed Moudud-Ul-Huq, 2020. "Do competition and revenue diversification have significant effect on risk-taking? Empirical evidence from BRICS banks," International Journal of Financial Engineering (IJFE), World Scientific Publishing Co. Pte. Ltd., vol. 7(01), pages 1-28, March.
    4. El Moussawi, Chawki & Mansour, Rana, 2022. "Competition, cost efficiency and stability of banks in the MENA region," The Quarterly Review of Economics and Finance, Elsevier, vol. 84(C), pages 143-170.
    5. Joseph Olorunfemi Akande & Farai Kwenda, 2017. "P-SVAR Analysis of Stability in Sub-Saharan Africa Commercial Banks," SPOUDAI Journal of Economics and Business, SPOUDAI Journal of Economics and Business, University of Piraeus, vol. 67(3), pages 49-78, july-Sept.
    6. Daniel Attah-Kyei & Charles Andoh & Saint Kuttu, 2023. "Risk, technical efficiency and capital requirements of Ghanaian insurers," Risk Management, Palgrave Macmillan, vol. 25(4), pages 1-27, December.
    7. Phan, Hien Thu & Anwar, Sajid & Alexander, W. Robert J. & Phan, Hanh Thi My, 2019. "Competition, efficiency and stability: An empirical study of East Asian commercial banks," The North American Journal of Economics and Finance, Elsevier, vol. 50(C).
    8. Haithem Awijen & Younes Ben Zaied & Ahmed Imran Hunjra, 2023. "Systematic and Unsystematic Determinants of Sectoral Risk Default Interconnectedness," Computational Economics, Springer;Society for Computational Economics, vol. 62(2), pages 561-587, August.
    9. Juan Carlos CUESTAS & Yannick LUCOTTE & Nicolas REIGL, 2019. "Banking sector concentration, competition and financial stability: the case of the Baltic countries," LEO Working Papers / DR LEO 2731, Orleans Economics Laboratory / Laboratoire d'Economie d'Orleans (LEO), University of Orleans.
    10. David Adeabah & Charles Andoh, 2020. "Cost efficiency and welfare performance of banks: evidence from an emerging economy," International Journal of Managerial Finance, Emerald Group Publishing Limited, vol. 16(5), pages 549-574, July.
    11. Joseph Olorunfemi Akande & Farai Kwenda, 2017. "Competition and Stability of Sub-Saharan African Commercial Banks; a GMM Analysis," Acta Universitatis Danubius. OEconomica, Danubius University of Galati, issue 13(2), pages 122-138, April.
    12. Moses Nyangu & Nyankomo Marwa & Ashenafi Fanta & Latacz-Lohmann Uwe, 2022. "The Dynamics of Bank Concentration, Competition and Efficiency in the East African Community," Journal of Industry, Competition and Trade, Springer, vol. 22(1), pages 21-49, March.
    13. Siddharth Jain & Partha Gangopadhyay, 2020. "Impacts of Endogenous Sunk-Cost Investment on the Islamic Banking Industry: A Historical Analysis," JRFM, MDPI, vol. 13(6), pages 1-23, May.
    14. Abdul Latif Alhassan & Nicholas Biekpe, 2018. "Competition and Risk-Taking Behaviour in the Non-Life Insurance Market in South Africa," The Geneva Papers on Risk and Insurance - Issues and Practice, Palgrave Macmillan;The Geneva Association, vol. 43(3), pages 492-519, July.
    15. Akande Joseph Olorunfemi & Kwenda Farai, 2017. "Competitive Condition of Sub-Saharan Africa Commercial Banks," Studia Universitatis Babeș-Bolyai Oeconomica, Sciendo, vol. 62(2), pages 55-76, August.

  7. Al-Omari Amer I. & Al-Nasser Amjad D. & Gogah Fatima & Haq Muhammad A., 2017. "On the Exponentiated Generalized Inverse Rayleigh Distribution Based on Truncated Life Tests in a Double Acceptance Sampling Plan," Stochastics and Quality Control, De Gruyter, vol. 32(1), pages 37-47, June.

    Cited by:

    1. Al-Nasser Amjad D. & Ahsan ul Haq Muhammad, 2021. "Acceptance sampling plans from a truncated life test based on the power Lomax distribution with application to manufacturing," Statistics in Transition New Series, Statistics Poland, vol. 22(3), pages 1-13, September.
    2. Amer Al-Omari, 2018. "Improved acceptance sampling plans based on truncated life tests for Garima distribution," International Journal of System Assurance Engineering and Management, Springer;The Society for Reliability, Engineering Quality and Operations Management (SREQOM),India, and Division of Operation and Maintenance, Lulea University of Technology, Sweden, vol. 9(6), pages 1287-1293, December.

  8. Al-Omari Amer I. & Al-Nasser Amjad D. & Gogah Fatima Salem, 2016. "Double Acceptance Sampling Plan for Time-Truncated Life Tests Based on Half Normal Distribution," Stochastics and Quality Control, De Gruyter, vol. 31(2), pages 93-99, December.

    Cited by:

    1. Al-Nasser Amjad D. & Ahsan ul Haq Muhammad, 2021. "Acceptance sampling plans from a truncated life test based on the power Lomax distribution with application to manufacturing," Statistics in Transition New Series, Statistics Poland, vol. 22(3), pages 1-13, September.
    2. Al-Nasser Amjad D. & Al-Omari Amer I. & Bani-Mustafa Ahmed & Jaber Khalifa, 2018. "Developing Single-Acceptance Sampling Plans Based On A Truncated Lifetime Test For An Ishita Distribution," Statistics in Transition New Series, Statistics Poland, vol. 19(3), pages 393-406, September.
    3. Chien-Wei Wu & Armin Darmawan & Nien-Yun Wu, 2024. "A double sampling plan for truncated life tests under two-parameter Lindley distribution," Annals of Operations Research, Springer, vol. 340(1), pages 619-641, September.

  9. Enrico Ciavolino & Maurizio Carpita & Amjad Al-Nasser, 2015. "Modelling the quality of work in the Italian social co-operatives combining NPCA-RSM and SEM-GME approaches," Journal of Applied Statistics, Taylor & Francis Journals, vol. 42(1), pages 161-179, January.

    Cited by:

    1. Anna Crisci & Enrica Sepe & Pasqualina Malafronte, 2019. "What influences teachers’ job satisfaction and how to improve, develop and reorganize the school activities associated with them," Quality & Quantity: International Journal of Methodology, Springer, vol. 53(5), pages 2403-2419, September.
    2. Ferreira, Diogo Cunha & Marques, Rui Cunha & Nunes, Alexandre Morais & Figueira, José Rui, 2021. "Customers satisfaction in pediatric inpatient services: A multiple criteria satisfaction analysis," Socio-Economic Planning Sciences, Elsevier, vol. 78(C).
    3. Enrico Ciavolino & Sergio Salvatore & Piergiorgio Mossi & Gloria Lagetto, 2019. "High-order PLS path model for multi-group analysis: the prosumership service quality model," Quality & Quantity: International Journal of Methodology, Springer, vol. 53(5), pages 2371-2384, September.
    4. Enrico Ciavolino & Massimo Aria & Jun-Hwa Cheah & José Luis Roldán, 2022. "A tale of PLS Structural Equation Modelling: Episode I— A Bibliometrix Citation Analysis," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 164(3), pages 1323-1348, December.
    5. Jun-Hwa Cheah & Hiram Ting & T. Ramayah & Mumtaz Ali Memon & Tat-Huei Cham & Enrico Ciavolino, 2019. "A comparison of five reflective–formative estimation approaches: reconsideration and recommendations for tourism research," Quality & Quantity: International Journal of Methodology, Springer, vol. 53(3), pages 1421-1458, May.
    6. Emanuela Ingusci & Fulvio Signore & Claudio Giovanni Cortese & Monica Molino & Paola Pasca & Enrico Ciavolino, 2023. "Development and validation of the Remote Working Benefits & Disadvantages scale," Quality & Quantity: International Journal of Methodology, Springer, vol. 57(2), pages 1159-1183, April.
    7. Pasquale Sarnacchiaro & Ida Camminatiello & Luigi D’Ambra & Raffaela Palma, 2019. "How does public service motivation affect teacher self-reported performance in an education system? Evidence from an empirical analysis in Italy," Quality & Quantity: International Journal of Methodology, Springer, vol. 53(5), pages 2521-2533, September.
    8. Lucadamo, Antonio & Camminatiello, Ida & D'Ambra, Antonello, 2021. "A statistical model for evaluating the patient satisfaction," Socio-Economic Planning Sciences, Elsevier, vol. 73(C).
    9. Maurizio Carpita & Enrico Ciavolino & Mariangela Nitti, 2019. "The MIMIC–CUB Model for the Prediction of the Economic Public Opinions in Europe," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 146(1), pages 287-305, November.

  10. Hussain, Rahim & Al Nasser, Amjad & Hussain, Yomna K., 2015. "Service quality and customer satisfaction of a UAE-based airline: An empirical investigation," Journal of Air Transport Management, Elsevier, vol. 42(C), pages 167-175.

    Cited by:

    1. Gupta, Himanshu, 2018. "Evaluating service quality of airline industry using hybrid best worst method and VIKOR," Journal of Air Transport Management, Elsevier, vol. 68(C), pages 35-47.
    2. Muhammad Salman Azhar & Ismail Bin Lebai Othman & Norzieiriani bt. Ahmad, 2018. "Investigating Customer Satisfaction of Airline Passengers in Aviation Sector of Pakistan," Pakistan Journal of Humanities and Social Sciences, International Research Alliance for Sustainable Development (iRASD), vol. 6(4), pages :561-581, December.
    3. Ahmad Nazrul Hakimi Ibrahim & Muhamad Nazri Borhan & Riza Atiq O.K. Rahmat, 2020. "Understanding Users’ Intention to Use Park-and-Ride Facilities in Malaysia: The Role of Trust as a Novel Construct in the Theory of Planned Behaviour," Sustainability, MDPI, vol. 12(6), pages 1-14, March.
    4. Wang, Binni & Wang, Pong & Tu, Yiliu, 2021. "Customer satisfaction service match and service quality-based blockchain cloud manufacturing," International Journal of Production Economics, Elsevier, vol. 240(C).
    5. Bellizzi, Maria Grazia & dell’Olio, Luigi & Eboli, Laura & Mazzulla, Gabriella, 2021. "Detecting passengers' heterogeneity on airlines’ services using SP data," Journal of Air Transport Management, Elsevier, vol. 96(C).
    6. Maria Grazia Bellizzi & Luigi dell’Olio & Laura Eboli & Carmen Forciniti & Gabriella Mazzulla, 2020. "Passengers’ Expectations on Airlines’ Services: Design of a Stated Preference Survey and Preliminary Outcomes," Sustainability, MDPI, vol. 12(11), pages 1-14, June.
    7. Ahmad Nazrul Hakimi Ibrahim & Muhamad Nazri Borhan & Muhamad Razuhanafi Mat Yazid & Riza Atiq Rahmat & Sotaro Yukawa, 2021. "Factors Influencing Passengers’ Satisfaction with the Light Rail Transit Service in Alpha Cities: Evidence from Kuala Lumpur, Malaysia Using Structural Equation Modelling," Mathematics, MDPI, vol. 9(16), pages 1-15, August.
    8. Bashir Baba & Shafie Mohamed Zabri & Ahmad Kaseri, 2018. "Assessing the Influence of Islamic Banks' Products' Quality Features on Customer Satisfaction in Nigeria," Traektoriâ Nauki = Path of Science, Altezoro, s.r.o. & Dialog, vol. 4(6), pages 4001-4015, June.
    9. Zainul Mohammad & Zamrudi Zakky, 2019. "Social Media: Factor Influencing Personal Transport for Leisure," LOGI – Scientific Journal on Transport and Logistics, Sciendo, vol. 10(1), pages 79-86, May.
    10. Shen, Chao & Yahya, Yazkhiruni, 2021. "The impact of service quality and price on passengers' loyalty towards low-cost airlines: The Southeast Asia perspective," Journal of Air Transport Management, Elsevier, vol. 91(C).
    11. Thowayeb H. Hassan & Amany E. Salem, 2021. "Impact of Service Quality of Low-Cost Carriers on Airline Image and Consumers’ Satisfaction and Loyalty during the COVID-19 Outbreak," IJERPH, MDPI, vol. 19(1), pages 1-16, December.
    12. Ding, Ji-Feng & Shyu, Wen-Hwa & Yeh, Chun-Tsen & Ting, Pi-Hui & Ting, Chung-Te & Lin, Chien-Pang & Chou, Chien-Chang & Wu, Su-Sin, 2016. "Assessing customer value for express service providers: An empirical study from shippers’ perspective in Taiwan," Journal of Air Transport Management, Elsevier, vol. 55(C), pages 203-212.
    13. Ayat Zaki Ahmed & Manuel Rodríguez-Díaz, 2020. "Significant Labels in Sentiment Analysis of Online Customer Reviews of Airlines," Sustainability, MDPI, vol. 12(20), pages 1-18, October.
    14. Dimitrios Drosos & Grigorios L. Kyriakopoulos & Garyfallos Arabatzis & Nikolaos Tsotsolas, 2020. "Evaluating Customer Satisfaction in Energy Markets Using a Multicriteria Method: The Case of Electricity Market in Greece," Sustainability, MDPI, vol. 12(9), pages 1-19, May.
    15. Kattreeya Chanpariyavatevong & Warit Wipulanusat & Thanapong Champahom & Sajjakaj Jomnonkwao & Dissakoon Chonsalasin & Vatanavongs Ratanavaraha, 2021. "Predicting Airline Customer Loyalty by Integrating Structural Equation Modeling and Bayesian Networks," Sustainability, MDPI, vol. 13(13), pages 1-21, June.
    16. Jiang, Hongwei & Zhang, Yahua, 2016. "An investigation of service quality, customer satisfaction and loyalty in China's airline market," Journal of Air Transport Management, Elsevier, vol. 57(C), pages 80-88.
    17. Rahman, Farzana & Rahman, Md. Mahmudur, 2023. "Analyzing service quality of domestic airlines in an emerging country- Bangladesh by structural equation models," Journal of Air Transport Management, Elsevier, vol. 107(C).
    18. Stamolampros, Panagiotis & Korfiatis, Nikolaos, 2019. "Airline service quality and economic factors: An ARDL approach on US airlines," Journal of Air Transport Management, Elsevier, vol. 77(C), pages 24-31.
    19. Dožić, Slavica & Lutovac, Tatjana & Kalić, Milica, 2018. "Fuzzy AHP approach to passenger aircraft type selection," Journal of Air Transport Management, Elsevier, vol. 68(C), pages 165-175.
    20. Dissakoon Chonsalasin & Sajjakaj Jomnonkwao & Vatanavongs Ratanavaraha, 2020. "Key Determinants of Airline Loyalty Modeling in Thailand," Sustainability, MDPI, vol. 12(10), pages 1-17, May.
    21. Wiryanta Muljono & Sri Setiyawati, 2019. "The growth of e-commerce has highlighted the importance of express courier service (ECS). We empirically study consumer’s choice of ECS in purchasing goods online. This research aims to examine the ef," Journal of Marketing and Consumer Behaviour in Emerging Markets, University of Warsaw, Faculty of Management, vol. 1(9), pages 42-57.
    22. Li, Feng & Lu, Hui & Hou, Meiqian & Cui, Kangle & Darbandi, Mehdi, 2021. "Customer satisfaction with bank services: The role of cloud services, security, e-learning and service quality," Technology in Society, Elsevier, vol. 64(C).
    23. Masood Ahmed & Dr.Manzoor A.Khalidi, 2019. "Critical Discourse Analysis: A Critical Approach To Expose Hidden Realities In The Discourse Of Sustainable Development," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 15(2), pages 1-13.
    24. Ho, Chien-Wei & Wu, Chi-Chuan, 2019. "Using job design to motivate employees to improve high-quality service in the airline industry," Journal of Air Transport Management, Elsevier, vol. 77(C), pages 17-23.
    25. Yang, Min & Wang, Zheyuan & Cheng, Long & Chen, Enhui, 2022. "Exploring satisfaction with air-HSR intermodal services: A Bayesian network analysis," Transportation Research Part A: Policy and Practice, Elsevier, vol. 156(C), pages 69-89.
    26. Chun-Mei Chen & Hsian-Ming Liu, 2017. "Exploring the Impact of Airlines Service Quality on Customer Loyalty: Evidence from Taiwan," International Journal of Business and Management, Canadian Center of Science and Education, vol. 12(5), pages 1-36, April.
    27. Hamed Taherdoost & Mitra Madanchian, 2021. "Empirical Modeling of Customer Satisfaction for E-Services in Cross-Border E-Commerce," Post-Print hal-03741849, HAL.
    28. Kazim Sari & Abdullah Alper Sener, 2022. "Service quality and intention to recommend in low-cost and full-service airlines in Turkey," DECISION: Official Journal of the Indian Institute of Management Calcutta, Springer;Indian Institute of Management Calcutta, vol. 49(3), pages 297-309, September.
    29. Osaki, Takanori & Kubota, Yukihiko, 2016. "Perceptions of premium service and superiority: Why do customers pay more for high-value-added domestic airline services in Japan?," Journal of Air Transport Management, Elsevier, vol. 57(C), pages 196-201.
    30. Philipp Wetzel & Erik Hofmann, 2020. "Toward a Multi-Sided Model of Service Quality for Logistics Service Providers," Administrative Sciences, MDPI, vol. 10(4), pages 1-24, October.
    31. Das, Deepjyoti & Sharma, Somesh Kumar & Parti, Raman & Singh, Jagroop, 2016. "Analyzing the effect of aviation infrastructure over aviation fuel consumption reduction," Journal of Air Transport Management, Elsevier, vol. 57(C), pages 89-100.
    32. Leon, Steven & Dixon, Sonoma, 2023. "Airline satisfaction and loyalty: Assessing the influence of personality, trust and service quality," Journal of Air Transport Management, Elsevier, vol. 113(C).
    33. Constantin BRAN, 2018. "The Correlation between the Degree of Customer Satisfaction and Turnover, an Approach to Managerial Flexibility," Book chapters-LUMEN Proceedings, in: Tomita CIULEI & Gabriel GORGHIU (ed.), CATES 2017, edition 1, volume 4, chapter 10, pages 89-96, Editura Lumen.
    34. Niu, Shih-Yuan & Liu, Chiung-Lin & Chang, Chih-Ching & Ye, Kung-Don, 2016. "What are passenger perspectives regarding airlines' environmental protection? An empirical investigation in Taiwan," Journal of Air Transport Management, Elsevier, vol. 55(C), pages 84-91.
    35. Bellizzi, Maria Grazia & Eboli, Laura & Mazzulla, Gabriella & Postorino, Maria Nadia, 2022. "Classification trees for analysing highly educated people satisfaction with airlines’ services," Transport Policy, Elsevier, vol. 116(C), pages 199-211.
    36. Park, Eunil & Jang, Yeonju & Kim, Jina & Jeong, Nam Jeong & Bae, Kunwoo & del Pobil, Angel P., 2019. "Determinants of customer satisfaction with airline services: An analysis of customer feedback big data," Journal of Retailing and Consumer Services, Elsevier, vol. 51(C), pages 186-190.
    37. Eunil Park & Sanghoon Lee & Sang Jib Kwon & Angel P. Del Pobil, 2015. "Determinants of Behavioral Intention to Use South Korean Airline Services: Effects of Service Quality and Corporate Social Responsibility," Sustainability, MDPI, vol. 7(9), pages 1-16, September.
    38. Seungju Nam & Hyun Cheol Lee, 2019. "A Text Analytics-Based Importance Performance Analysis and Its Application to Airline Service," Sustainability, MDPI, vol. 11(21), pages 1-24, November.
    39. Yuan, Yalong & Yang, Min & Feng, Tao & Rasouli, Soora & Li, Dawei & Ruan, Xinpei, 2021. "Heterogeneity in passenger satisfaction with air-rail integration services: Results of a finite mixture partial least squares model," Transportation Research Part A: Policy and Practice, Elsevier, vol. 147(C), pages 133-158.
    40. Lee, C.K.M. & Ng, K.K.H. & Chan, Hing Kai & Choy, K.L. & Tai, W.C. & Choi, L.S., 2018. "A multi-group analysis of social media engagement and loyalty constructs between full-service and low-cost carriers in Hong Kong," Journal of Air Transport Management, Elsevier, vol. 73(C), pages 46-57.
    41. Reema Frooghi & Zaki Rashidi, 2019. "Does Value Co-Creation Impacts Customer Loyalty And Repurchase Intention," IBT Journal of Business Studies (JBS), Ilma University, Faculty of Management Science, vol. 15(1), pages 1-18.
    42. Shiwakoti, Nirajan & Jiang, Hongwei & Nguyen, An Duong, 2022. "Passengers’ perception of safety and its relationship with demographics, service quality, satisfaction and loyalty in airlines sector - A case study of Vietnam to Australia route," Transport Policy, Elsevier, vol. 124(C), pages 194-202.
    43. Singh, Balgopal, 2021. "Predicting airline passengers’ loyalty using artificial neural network theory," Journal of Air Transport Management, Elsevier, vol. 94(C).
    44. Kurtulmuşoğlu, Feride Bahar & Can, Gülin Feryal & Tolon, Metehan, 2016. "A voice in the skies: Listening to airline passenger preferences," Journal of Air Transport Management, Elsevier, vol. 57(C), pages 130-137.
    45. Henderson, Isaac Levi & Tsui, Kan Wai Hong & Ngo, Thanh & Gilbey, Andrew & Avis, Mark, 2019. "Airline brand choice in a duopolistic market: The case of New Zealand," Transportation Research Part A: Policy and Practice, Elsevier, vol. 121(C), pages 147-163.
    46. Ahmad Nazrul Hakimi Ibrahim & Muhamad Nazri Borhan & Nur Shaeza Darus & Nor Aznirahani Mhd Yunin & Rozmi Ismail, 2022. "Understanding the Willingness of Students to Use Bicycles for Sustainable Commuting in a University Setting: A Structural Equation Modelling Approach," Mathematics, MDPI, vol. 10(6), pages 1-20, March.
    47. Yalcin Kavus, Bahar & Gulum Tas, Pelin & Ayyildiz, Ertugrul & Taskin, Alev, 2022. "A three-level framework to evaluate airline service quality based on interval valued neutrosophic AHP considering the new dimensions," Journal of Air Transport Management, Elsevier, vol. 99(C).
    48. Douglas Chiguvi & Elvis Madondo & Zenzo Dube, 2019. "The Importance of Customer Relationship Management in the Local Government Authorities in Zimbabwe," Applied Economics and Finance, Redfame publishing, vol. 6(6), pages 15-29, November.
    49. Alsini, Ibrahim, 2017. "Investigating Effects Of Perceived Service Quality On Overall Service Quality And Customer Satisfaction: Case Of Saudi Airlines," Journal of Tourism, Sustainability and Well-being, Cinturs - Research Centre for Tourism, Sustainability and Well-being, University of Algarve, vol. 5(4), pages 463-470.
    50. Yusrizal Sufardi Bin Mohd Yunan & Che Aniza Che Well & Lokhman Hakim Osman & Zaleha Yazid & Ahmad Azmi Mohd Ariffin, 2017. "Post Service Quality as Predictor for Halal Warehouse Adopter Satisfaction," International Journal of Academic Research in Business and Social Sciences, Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences, vol. 7(4), pages 999-1008, April.
    51. Chacha Magasi & Robert Galan Mashenene & Dorice Munuo Ndengenesa, 2022. "Service Quality and Students’ Satisfaction in Tanzania’s Higher Education: A Re-examination of SERVQUAL Model," International Review of Management and Marketing, Econjournals, vol. 12(3), pages 18-25, May.
    52. Nicole Kalemba & Fernando Campa-Planas, 2018. "The quality effect on the profitability of US airline companies," Tourism Economics, , vol. 24(3), pages 251-269, May.
    53. Li, Wenhua & Yu, Suihuai & Pei, Huining & Zhao, Chuan & Tian, Baozhen, 2017. "A hybrid approach based on fuzzy AHP and 2-tuple fuzzy linguistic method for evaluation in-flight service quality," Journal of Air Transport Management, Elsevier, vol. 60(C), pages 49-64.
    54. Allen, Jaime & Bellizzi, Maria Grazia & Eboli, Laura & Forciniti, Carmen & Mazzulla, Gabriella, 2020. "Service quality in a mid-sized air terminal: A SEM-MIMIC ordinal probit accounting for travel, sociodemographic, and user-type heterogeneity," Journal of Air Transport Management, Elsevier, vol. 84(C).
    55. Sonny Rosenthal & Jean Yi Colette Tan & Ting Fang Poh, 2020. "Reputation Cues as Signals in the Sharing Economy," Social Sciences, MDPI, vol. 9(4), pages 1-14, April.
    56. Chen, Lu & Li, Yong-Quan & Liu, Chih-Hsing, 2019. "How airline service quality determines the quantity of repurchase intention - Mediate and moderate effects of brand quality and perceived value," Journal of Air Transport Management, Elsevier, vol. 75(C), pages 185-197.
    57. Md. Alamgir Hossain & Most. Nirufer Yesmin & Nusrat Jahan & Minho Kim, 2021. "Effects of Service Justice, Quality, Social Influence and Corporate Image on Service Satisfaction and Customer Loyalty: Moderating Effect of Bank Ownership," Sustainability, MDPI, vol. 13(13), pages 1-13, July.
    58. Shah, Faisal Tehseen & Syed, Zaineb & Imam, Abeer & Raza, Aiman, 2020. "The impact of airline service quality on passengers’ behavioral intentions using passenger satisfaction as a mediator," Journal of Air Transport Management, Elsevier, vol. 85(C).
    59. Ahmad Nazrul Hakimi Ibrahim & Muhamad Nazri Borhan & Nor Aznirahani Mhd Yunin, 2020. "Getting Young Drivers to Buckle Up: Exploring the Factors Influencing Seat Belt Use by Young Drivers in Malaysia," Sustainability, MDPI, vol. 13(1), pages 1-15, December.
    60. Prentice, Catherine & Kadan, Mariam, 2019. "The role of airport service quality in airport and destination choice," Journal of Retailing and Consumer Services, Elsevier, vol. 47(C), pages 40-48.
    61. Harith Yas Khudhair & Ahmad Jusoh & Abbas Mardani & Khalil Md. Nor, 2019. "Quality Seekers as Moderating Effects between Service Quality and Customer Satisfaction in Airline Industry," International Review of Management and Marketing, Econjournals, vol. 9(4), pages 74-79.

  11. Mohammad Al-Rawwash & Amjad D. Al-Nasser, 2013. "Repeated measures and longitudinal data analysis using higher-order entropies," Statistica Neerlandica, Netherlands Society for Statistics and Operations Research, vol. 67(1), pages 100-111, February.

    Cited by:

    1. Amjad D. Al-Nasser, 2014. "Two steps generalized maximum entropy estimation procedure for fitting linear regression when both covariates are subject to error," Journal of Applied Statistics, Taylor & Francis Journals, vol. 41(8), pages 1708-1720, August.

  12. Al-Omari Amer Ibrahim & Al-Nasser Amjad D., 2011. "Statistical Quality Control Limits for the Sample Mean Chart Using Robust Extreme Ranked Set Sampling," Stochastics and Quality Control, De Gruyter, vol. 26(1), pages 73-89, January.

    Cited by:

    1. Fatimah Alshahrani & Ibrahim M. Almanjahie & Majid Khan & Syed M. Anwar & Zahid Rasheed & Ammara N. Cheema, 2023. "On Designing of Bayesian Shewhart-Type Control Charts for Maxwell Distributed Processes with Application of Boring Machine," Mathematics, MDPI, vol. 11(5), pages 1-20, February.
    2. Abdul Haq & Amer Al-Omari, 2015. "A new Shewhart control chart for monitoring process mean based on partially ordered judgment subset sampling," Quality & Quantity: International Journal of Methodology, Springer, vol. 49(3), pages 1185-1202, May.

  13. Amjad D. Al-Nasser & Mohammad Y. Al-Rawwash & Anas S. Alakhras, 2011. "An approach to setting up a national customer satisfaction index: the Jordan case study," Journal of Applied Statistics, Taylor & Francis Journals, vol. 38(9), pages 1977-1993, December.

    Cited by:

    1. Adnan Aktepe & Süleyman Ersöz & Bilal Toklu, 2019. "A multi-stage satisfaction index estimation model integrating structural equation modeling and mathematical programming," Journal of Intelligent Manufacturing, Springer, vol. 30(8), pages 2945-2964, December.

  14. Enrico Ciavolino & Amjad Al-Nasser, 2009. "Comparing generalised maximum entropy and partial least squares methods for structural equation models," Journal of Nonparametric Statistics, Taylor & Francis Journals, vol. 21(8), pages 1017-1036.

    Cited by:

    1. Rosa Bernardini Papalia & Enrico Ciavolino, 2015. "Developing a composite index by using spatial latent modelling based on information theoretic estimation," Quality & Quantity: International Journal of Methodology, Springer, vol. 49(3), pages 989-997, May.
    2. Enrico Ciavolino & Antonio Calcagnì, 2014. "A generalized maximum entropy (GME) approach for crisp-input/fuzzy-output regression model," Quality & Quantity: International Journal of Methodology, Springer, vol. 48(6), pages 3401-3414, November.
    3. Enrico Ciavolino & Maurizio Carpita & Mariangela Nitti, 2015. "High-order PLS path model with qualitative external information," Quality & Quantity: International Journal of Methodology, Springer, vol. 49(4), pages 1609-1620, July.
    4. Amjad D. Al-Nasser, 2014. "Two steps generalized maximum entropy estimation procedure for fitting linear regression when both covariates are subject to error," Journal of Applied Statistics, Taylor & Francis Journals, vol. 41(8), pages 1708-1720, August.
    5. Fabio Pollice & Stefano De Rubertis & Enrico Ciavolino & Antonella Ricciardelli, 2011. "The incidence of regional factors on "competitive performance” of universities," Working Papers 37, AlmaLaurea Inter-University Consortium.
    6. Enrico Ciavolino & Sergio Salvatore & Piergiorgio Mossi & Gloria Lagetto, 2019. "High-order PLS path model for multi-group analysis: the prosumership service quality model," Quality & Quantity: International Journal of Methodology, Springer, vol. 53(5), pages 2371-2384, September.
    7. E. Ciavolino & A. Calcagnì, 2015. "Generalized cross entropy method for analysing the SERVQUAL model," Journal of Applied Statistics, Taylor & Francis Journals, vol. 42(3), pages 520-534, March.
    8. Enrico Ciavolino & Maurizio Carpita, 2015. "The GME estimator for the regression model with a composite indicator as explanatory variable," Quality & Quantity: International Journal of Methodology, Springer, vol. 49(3), pages 955-965, May.
    9. Rosa Bernardini Papalia & Enrico Ciavolino, 2011. "GME Estimation of Spatial Structural Equations Models," Journal of Classification, Springer;The Classification Society, vol. 28(1), pages 126-141, April.
    10. Maurizio Carpita & Enrico Ciavolino & Mariangela Nitti, 2019. "The MIMIC–CUB Model for the Prediction of the Economic Public Opinions in Europe," Social Indicators Research: An International and Interdisciplinary Journal for Quality-of-Life Measurement, Springer, vol. 146(1), pages 287-305, November.

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  1. NEP-ECM: Econometrics (1) 2005-04-16

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