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The Performance of Performance Standards

Editor

Listed:
  • James J. Heckman
  • Carolyn J. Heinrich
  • Pascal Courty
  • Gerald Marschke
  • Jeffrey Smith

Abstract

Using a variety of data sources, the contributors explore how performance standards and incentives affect the behavior of public managers and agency employees, their approaches to service delivery, and ultimately, the outcomes for participants.

Suggested Citation

  • James J. Heckman & Carolyn J. Heinrich & Pascal Courty & Gerald Marschke & Jeffrey Smith (ed.), 2011. "The Performance of Performance Standards," Books from Upjohn Press, W.E. Upjohn Institute for Employment Research, number tpps, December.
    • Handle: RePEc:upj:ubooks:tpps
    Note: PDF is the book's first chapter.
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    References listed on IDEAS

    as
    1. Arthur C. Brooks & Eugene Bardach, 2000. "The use and misuse of adjusted performance measures," Journal of Policy Analysis and Management, John Wiley & Sons, Ltd., vol. 19(2), pages 323-329.
    2. Pascal Courty & Gerald Marschke, 2004. "An Empirical Investigation of Gaming Responses to Explicit Performance Incentives," Journal of Labor Economics, University of Chicago Press, vol. 22(1), pages 23-56, January.
    3. James J. Heckman & Jeffrey A. Smith, 2004. "The Determinants of Participation in a Social Program: Evidence from a Prototypical Job Training Program," Journal of Labor Economics, University of Chicago Press, vol. 22(2), pages 243-298, April.
    4. Kathryn H. Anderson & Richard V. Burkhauser & Jennie E. Raymond, 1993. "The Effect of Creaming on Placement Rates under the Job Training Partnership Act," ILR Review, Cornell University, ILR School, vol. 46(4), pages 613-624, July.
    5. Carolyn J. Heinrich & Gerald Marschke, 2010. "Incentives and their dynamics in public sector performance management systems," Journal of Policy Analysis and Management, John Wiley & Sons, Ltd., vol. 29(1), pages 183-208.
    6. Carol Propper & Deborah Wilson, 2003. "The Use and Usefulness of Performance Measures in the Public Sector," Oxford Review of Economic Policy, Oxford University Press and Oxford Review of Economic Policy Limited, vol. 19(2), pages 250-267, Summer.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
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    Cited by:

    1. Mads Leth Jakobsen, 2020. "Buy-in to a Credible Vision! Why Leaders Make Prospector Responses to Learning-Oriented Performance Reform," Public Organization Review, Springer, vol. 20(2), pages 277-299, June.
    2. Grant, Darren, 2016. "The essential economics of threshold-based incentives: Theory, estimation, and evidence from the Western States 100," Journal of Economic Behavior & Organization, Elsevier, vol. 130(C), pages 180-197.
    3. Burt S. Barnow & Jeffrey Smith, 2015. "Employment and Training Programs," NBER Chapters, in: Economics of Means-Tested Transfer Programs in the United States, Volume 2, pages 127-234, National Bureau of Economic Research, Inc.
    4. Melayne Morgan McInnes & Orgul Demet Ozturk & Suzanne McDermott & Joshua Mann, 2016. "Improved Targeting of Social Programs: An Application to a State Job Coaching Program for Adults with Intellectual Disabilities," Eastern Economic Journal, Palgrave Macmillan;Eastern Economic Association, vol. 42(2), pages 252-269, March.
    5. Courty, Pascal & Kim, Do Han & Marschke, Gerald, 2011. "Curbing cream-skimming: Evidence on enrolment incentives," Labour Economics, Elsevier, vol. 18(5), pages 643-655, October.
    6. Fredrik Andersson & Harry J. Holzer & Julia I. Lane & David Rosenblum & Jeffrey Smith, 2024. "Does Federally Funded Job Training Work? Nonexperimental Estimates of WIA Training Impacts Using Longitudinal Data on Workers and Firms," Journal of Human Resources, University of Wisconsin Press, vol. 59(4), pages 1244-1283.
    7. Felix Koenig & Barbara Petrongolo & John Van Reenen & Nitika Bagaria, 2019. "Can Helping the Sick Hurt the Able? Incentives, Information and Disruption in a Welfare Reform," The Economic Journal, Royal Economic Society, vol. 129(624), pages 3189-3218.
    8. Bagaria, Nitika & Petrongolo, Barbara & Van Reenen, John, 2015. "Can helping the sick hurt the able? Incentives, information and disruption in a disability-related welfare reform," LSE Research Online Documents on Economics 62566, London School of Economics and Political Science, LSE Library.
    9. Homrighausen, Pia, 2014. "Differential pricing and private provider performance," IAB-Discussion Paper 201425, Institut für Arbeitsmarkt- und Berufsforschung (IAB), Nürnberg [Institute for Employment Research, Nuremberg, Germany].
    10. Bagaria, Nitika & Petrongolo, Barbara & Van Reenen, John, 2015. "Can Helping the Sick Hurt the Able? Incentives, Information and Disruption in a Disability-Related Welfare Reform," IZA Discussion Papers 9089, Institute of Labor Economics (IZA).
    11. Kroll, Alexander & Vogel, Dominik, 2021. "Why Public Employees Manipulate Performance Data: Prosocial Impact, Job Stress, and Red Tape," SocArXiv eyjh3, Center for Open Science.
    12. Iftikhar Hussain, 2015. "Subjective Performance Evaluation in the Public Sector: Evidence from School Inspections," Journal of Human Resources, University of Wisconsin Press, vol. 50(1), pages 189-221.
    13. Smith, Jeffrey A. & Whalley, Alexander & Wilcox, Nathaniel T., 2020. "Are Program Participants Good Evaluators?," IZA Discussion Papers 13584, Institute of Labor Economics (IZA).
    14. Abuselidze, George & Davitadze, Lia, 2020. "Analysis of the necessity and efficiency of the HEI diploma holder professional retraining needs in Adjara Autonomous Republic," EconStor Open Access Articles and Book Chapters, ZBW - Leibniz Information Centre for Economics, vol. 224.

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    More about this item

    Keywords

    WORKFORCE DEVELOPMENT; Employment Service and public training; performance standards; performance management;
    All these keywords.

    JEL classification:

    • H83 - Public Economics - - Miscellaneous Issues - - - Public Administration
    • J45 - Labor and Demographic Economics - - Particular Labor Markets - - - Public Sector Labor Markets
    • M12 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Personnel Management; Executives; Executive Compensation
    • M50 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Personnel Economics - - - General

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