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Aspekte der Glaubwürdigkeitsbeurteilung – Eine empirische Untersuchung zum Einfluss von Attraktivität, Expertise und Prominenz

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  • Klebolte, Kimberly

Abstract

Diese Studie thematisiert den Einfluss von Expertise, Prominenz, Attraktivität und Geschlecht auf die Wahrnehmung von Glaubwürdigkeit. Dabei wurden Probanden mittels Online-Fragebögen mehrere Kombinationen aus verschiedenen Bildern, Aussagen sowie Hintergrundinformationen zu den abgebildeten Personen vorgelegt. Anschließend beurteilten die Probanden, für wie glaubwürdig sie diese hielten. Untersucht wurde dabei, inwiefern die genannten Faktoren Auswirkungen auf die Glaubwürdigkeitsattribution hatten. Dies geschah durch statistische Vergleiche der Mittelwerte und Varianzen in den verschiedenen Probandengruppen mittels SPSS. Die Studie ergab, dass Expertise einen signifikant positiven Einfluss auf die Glaubwürdigkeit hat. Experten wurden demnach durchgängig für glaubwürdiger gehalten als Nicht-Experten. Die Faktoren Prominenz und Attraktivität hatten jeweils einen signifikant negativen Effekt, d.h. je prominenter und je attraktiver eine Person dargestellt wurde, umso weniger wurde ihr geglaubt. Das Geschlecht hatte keine signifikanten Einfluss. Die Studie zeigt damit, dass die Glaubwürdigkeit einer Person am effektivsten über das Darlegen der fachlichen Eignung gesteigert werden kann und nicht über die physische Attraktivität oder Prominenz, die vor allem in ihrer Kombination in der öffentlichkeit oftmals als Ideal dargestellt werden.

Suggested Citation

  • Klebolte, Kimberly, 2019. "Aspekte der Glaubwürdigkeitsbeurteilung – Eine empirische Untersuchung zum Einfluss von Attraktivität, Expertise und Prominenz," Junior Management Science (JUMS), Junior Management Science e. V., vol. 4(4), pages 524-552.
  • Handle: RePEc:zbw:jumsac:294914
    DOI: 10.5282/jums/v4i4pp524-552
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    References listed on IDEAS

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