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Editorial: The 2013 Naples Forum on Service

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  • Gummesson, Evert
  • Mele, Cristina
  • Polese, Francesco

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  • Gummesson, Evert & Mele, Cristina & Polese, Francesco, 2013. "Editorial: The 2013 Naples Forum on Service," jbm - Journal of Business Market Management, Free University Berlin, Marketing Department, vol. 6(4), pages 1-1.
    • Handle: RePEc:zbw:fubjbm:90647
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    File URL: https://www.econstor.eu/bitstream/10419/90647/1/776779230.pdf
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    References listed on IDEAS

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    1. Jaqueline Pels & Francesco Polese & Roderick J. Brodie, 2012. "Value co-creation: using a viable systems approach to draw implications from organizational theories," MERCATI & COMPETITIVIT?, FrancoAngeli Editore, vol. 2012(1), pages 19-38.
    2. Barile, Sergio & Pels, Jaqueline & Polese, Francesco & Saviano, Marialuisa, 2012. "An introduction to the viable systems approach and its contribution to marketing," jbm - Journal of Business Market Management, Free University Berlin, Marketing Department, vol. 5(2), pages 54-78.
    3. Barile, Sergio & Saviano, Marialuisa & Polese, Francesco & Di Nauta, Primiano, 2012. "Reflections on service systems boundaries: A viable systems perspective," European Management Journal, Elsevier, vol. 30(5), pages 451-465.
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