IDEAS home Printed from https://ideas.repec.org/a/wsi/jikmxx/v18y2020i04ns0219649219500448.html
   My bibliography  Save this article

Determinants of User Acceptance of Electronic-HRM through the Extension of UTAUT Model via the Structural Equation Modelling Approach

Author

Listed:
  • Mohammed Iqbal Al-Ajlouni

    (Department of Business Administration, Al-Zaytoonah University of Jordan, Jordan)

  • Sahem Nawafleh

    (Department of Public Administration, Yarmouk University, Jordan)

  • Hiba Alsari

    (Hstats Consulting, Jordan)

  • Mohammad Nassar Almarshad

    (Princess Alia University College, Al-Balqa Applied University, Jordan)

  • Rami Tbaishat

    (Department of Public Administration, Yarmouk University, Jordan)

Abstract

Despite the assured benefits of strategic primacy for HR administrators, performance effectiveness and cost reduction provided by Electronic-Human Resource Management (e-HRM), user acceptance of these systems is a critical factor for the initiative’s success. Accordingly, current research addresses factors that permit or hamper e-HRM adoption in private universities of Jordan. Conceptual theoretical model which extends the proposed UTAUT model was used, self-administered questionnaire was developed and data from 243 administrative employees who operate in four selected private universities in Jordan were collected through non-probabilistic self-selection sampling. Covariance-Based Structural Equation Modelling was employed to analyse relationships, performance expectancy and habits achieved (53%) of the varying behavioural intentions (BIs). Contrary to expectations, effort expectancy and social influence were not significant in achieving the variance, as facilitating conditions and BIs (43%) achieved the variance in e-HRM use. Accordingly, practical and theoretical implications were provided, with suggestions and directions for future studies.

Suggested Citation

  • Mohammed Iqbal Al-Ajlouni & Sahem Nawafleh & Hiba Alsari & Mohammad Nassar Almarshad & Rami Tbaishat, 2020. "Determinants of User Acceptance of Electronic-HRM through the Extension of UTAUT Model via the Structural Equation Modelling Approach," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 18(04), pages 1-23, January.
    • Handle: RePEc:wsi:jikmxx:v:18:y:2020:i:04:n:s0219649219500448
    DOI: 10.1142/S0219649219500448
    as

    Download full text from publisher

    File URL: https://www.worldscientific.com/doi/abs/10.1142/S0219649219500448
    Download Restriction: Access to full text is restricted to subscribers
    File URL: https://libkey.io/10.1142/S0219649219500448?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Viswanath Venkatesh & Xiaojun Zhang, 2010. "Unified Theory of Acceptance and Use of Technology: U.S. Vs. China," Journal of Global Information Technology Management, Taylor & Francis Journals, vol. 13(1), pages 5-27, January.
    2. Mohammed Rawabdeh & Sahem Nawafleh & Hiba Alsari & Marwa Bani Melhem, 2019. "The mediating influence of organisational citizenship behaviour on employee job performance and staff incentive's relationship," International Journal of Management Practice, Inderscience Enterprises Ltd, vol. 12(2), pages 200-227.
    3. Khalilzadeh, Jalayer & Tasci, Asli D.A., 2017. "Large sample size, significance level, and the effect size: Solutions to perils of using big data for academic research," Tourism Management, Elsevier, vol. 62(C), pages 89-96.
    4. A. Noutsa Fobang & S. Fosso Wamba & J. R. Kala Kamdjoug, 2019. "Exploring Factors Affecting the Adoption of HRIS in SMEs in a Developing Country: Evidence from Cameroon," Lecture Notes in Information Systems and Organization, in: Youcef Baghdadi & Antoine Harfouche (ed.), ICT for a Better Life and a Better World, pages 281-295, Springer.
    5. Astrachan, Claudia Binz & Patel, Vijay K. & Wanzenried, Gabrielle, 2014. "A comparative study of CB-SEM and PLS-SEM for theory development in family firm research," Journal of Family Business Strategy, Elsevier, vol. 5(1), pages 116-128.
    6. Mohammed Iqbal Al-Ajlouni & Sahem Nawafleh & Hiba Alsari, 2019. "The moderating effect of electronic-HRM on training and employee performance relationship: a moderated model," International Journal of Management Practice, Inderscience Enterprises Ltd, vol. 12(4), pages 511-532.
    7. Sheppard, Blair H & Hartwick, Jon & Warshaw, Paul R, 1988. "The Theory of Reasoned Action: A Meta-analysis of Past Research with Recommendations for Modifications and Future Research," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 15(3), pages 325-343, December.
    8. Nermine Morsy & Jailan M. El Demerdash, 2017. "Investigating the potential use of E-HRM: the Context of Egyptian Hotels and Travel Agents," Tourism Research Institute, Journal of Tourism Research, vol. 16(1), pages 83-96, June.
    9. Mohammad Anisur Rahman & Xu Qi & Mohammad Shahfayet Jinnah, 2016. "Factors affecting the adoption of HRIS by the Bangladeshi banking and financial sector," Cogent Business & Management, Taylor & Francis Journals, vol. 3(1), pages 1262107-126, December.
    10. Fuller, Christie M. & Simmering, Marcia J. & Atinc, Guclu & Atinc, Yasemin & Babin, Barry J., 2016. "Common methods variance detection in business research," Journal of Business Research, Elsevier, vol. 69(8), pages 3192-3198.
    11. M. Lynne Markus & Daniel Robey, 1988. "Information Technology and Organizational Change: Causal Structure in Theory and Research," Management Science, INFORMS, vol. 34(5), pages 583-598, May.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Guych Nuryyev & Yu-Ping Wang & Jennet Achyldurdyyeva & Bih-Shiaw Jaw & Yi-Shien Yeh & Hsien-Tang Lin & Li-Fan Wu, 2020. "Blockchain Technology Adoption Behavior and Sustainability of the Business in Tourism and Hospitality SMEs: An Empirical Study," Sustainability, MDPI, vol. 12(3), pages 1-21, February.
    2. Patel, Vijay K. & Manley, Scott C. & Hair, Joseph F. & Ferrell, O.C. & Pieper, Torsten M., 2016. "Is stakeholder orientation relevant for European firms?," European Management Journal, Elsevier, vol. 34(6), pages 650-660.
    3. Lorenz Graf-Vlachy & Katharina Buhtz & Andreas König, 2018. "Social influence in technology adoption: taking stock and moving forward," Management Review Quarterly, Springer, vol. 68(1), pages 37-76, February.
    4. Adu-Gyamfi, Gibbson & Song, Huaming & Nketiah, Emmanuel & Obuobi, Bright & Wu, Qin & Cudjoe, Dan, 2024. "Refueling convenience and range satisfaction in electric mobility: Investigating consumer willingness to use battery swap services for electric vehicles," Journal of Retailing and Consumer Services, Elsevier, vol. 79(C).
    5. Abdalwali Lutfi, 2022. "Factors Influencing the Continuance Intention to Use Accounting Information System in Jordanian SMEs from the Perspectives of UTAUT: Top Management Support and Self-Efficacy as Predictor Factors," Economies, MDPI, vol. 10(4), pages 1-17, March.
    6. Siyal, Abdul Waheed & Chen, Hongzhuan & Jamal Shah, Syed & Shahzad, Fakhar & Bano, Shaher, 2024. "Customization at a glance: Investigating consumer experiences in mobile commerce applications," Journal of Retailing and Consumer Services, Elsevier, vol. 76(C).
    7. Raja Sankaran & Shibashish Chakraborty, 2021. "Factors Impacting Mobile Banking in India: Empirical Approach Extending UTAUT2 with Perceived Value and Trust," IIM Kozhikode Society & Management Review, , vol. 11(1), pages 7-24, January.
    8. Reizer, Abira & Galperin, Bella L. & Chavan, Meena & Behl, Abhishek & Pereira, Vijay, 2022. "Examining the relationship between fear of COVID-19, intolerance for uncertainty, and cyberloafing: A mediational model," Journal of Business Research, Elsevier, vol. 145(C), pages 660-670.
    9. Al-Baraa Abdulrahman Al-Mekhlafi & Ahmad Shahrul Nizam Isha & Nicholas Chileshe & Mohammed Abdulrab & Anwar Ameen Hezam Saeed & Ahmed Farouk Kineber, 2021. "Modelling the Relationship between the Nature of Work Factors and Driving Performance Mediating by Role of Fatigue," IJERPH, MDPI, vol. 18(13), pages 1-17, June.
    10. KonShik Kim, 2023. "The impact of job quality on organizational commitment and job satisfaction: The moderating role of socioeconomic status," Economic and Industrial Democracy, Department of Economic History, Uppsala University, Sweden, vol. 44(3), pages 773-797, August.
    11. Catherine Viot & Caroline Bayart & Agnes Lancini, 2017. "The Consumer Intention to Adopt Smart Connected-Products: Does the Category Matter?," Post-Print hal-01991186, HAL.
    12. Rajiv Kohli & Sarv Devaraj, 2003. "Measuring Information Technology Payoff: A Meta-Analysis of Structural Variables in Firm-Level Empirical Research," Information Systems Research, INFORMS, vol. 14(2), pages 127-145, June.
    13. Bianco, Federica & Michelino, Francesca, 2010. "The role of content management systems in publishing firms," International Journal of Information Management, Elsevier, vol. 30(2), pages 117-124.
    14. Sony, Michael & Naik, Subhash, 2020. "Industry 4.0 integration with socio-technical systems theory: A systematic review and proposed theoretical model," Technology in Society, Elsevier, vol. 61(C).
    15. Chen, Jian-xun & Zhang, Bo & Zhan, Wu & Sharma, Piyush & Budhwar, Pawan & Tan, Hui, 2022. "Demystifying the non-linear effect of high commitment work systems (HCWS) on firms’ strategic intention of exploratory innovation: An extended resource-based view," Technovation, Elsevier, vol. 116(C).
    16. Paul Juinn Bing Tan, 2013. "Applying the UTAUT to Understand Factors Affecting the Use of English E-Learning Websites in Taiwan," SAGE Open, , vol. 3(4), pages 21582440135, October.
    17. Arfi, Wissal Ben & Nasr, Imed Ben & Kondrateva, Galina & Hikkerova, Lubica, 2021. "The role of trust in intention to use the IoT in eHealth: Application of the modified UTAUT in a consumer context," Technological Forecasting and Social Change, Elsevier, vol. 167(C).
    18. Philipp Wassler & Giacomo Del Chiappa & Thi Hong Hai Nguyen & Giancarlo Fedeli & Nigel L. Williams, 2022. "Increasing vaccination intention in pandemic times: a social marketing perspective," Italian Journal of Marketing, Springer, vol. 2022(1), pages 37-58, March.
    19. Venkatesh, Viswanath & Maruping, Likoebe M. & Brown, Susan A., 2006. "Role of time in self-prediction of behavior," Organizational Behavior and Human Decision Processes, Elsevier, vol. 100(2), pages 160-176, July.
    20. repec:dau:papers:123456789/3232 is not listed on IDEAS
    21. Chen, Xia & Miraz, Mahadi Hasan & Gazi, Md. Abu Issa & Rahaman, Md. Atikur & Habib, Md. Mamun & Hossain, Abu Ishaque, 2022. "Factors affecting cryptocurrency adoption in digital business transactions: The mediating role of customer satisfaction," Technology in Society, Elsevier, vol. 70(C).

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wsi:jikmxx:v:18:y:2020:i:04:n:s0219649219500448. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Tai Tone Lim (email available below). General contact details of provider: http://www.worldscinet.com/jikm/jikm.shtml .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.