IDEAS home Printed from https://ideas.repec.org/a/wsi/jikmxx/v16y2017i04ns0219649217500332.html
   My bibliography  Save this article

The Influence of an Integrated View of Source’s Expertise on Knowledge Transfer

Author

Listed:
  • Kwangsu Cho

    (Graduate School of Information, Yonsei University, Seoul, South Korea)

  • Sehee Han

    (Information Technology Research Center, Yonsei University, Seoul, South Korea)

  • Ting-Ting Rachel Chung

    (Business and Entrepreneurship Department, Chatham University, Pittsburgh, PA, USA)

  • Patrick J. Bateman

    (Williamson College of Business Administration, Youngstown State University, Youngstown, OH, USA)

Abstract

Many studies focus on the effect of a source’s expertise, but little attention has been paid to what happens in the event of a misalignment between who is knowledgeable (cognitive expertise) and who is regarded as being knowledgeable (social expertise). The emphasis on expertise alignment in this study suggests the importance not of simply having a transactive memory system, but rather, of having an accurate transactive memory system in place. Using experimental data from a sample of 134 participants, the results indicate that the knowledge transfer is greater in the source’s cognitive-social expertise alignment than in the misalignment, but the source’s cognitive expertise could be a more significant criterion for the knowledge transfer in the expertise misalignment. In the view of source-recipient dynamics, knowledge transfer is greater in the low cognitive expertise gap condition than in the high cognitive expertise gap condition. The results contribute to the understanding of the role of a source’s expertise in knowledge transfer from a socio-cognitive perspective.

Suggested Citation

  • Kwangsu Cho & Sehee Han & Ting-Ting Rachel Chung & Patrick J. Bateman, 2017. "The Influence of an Integrated View of Source’s Expertise on Knowledge Transfer," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 16(04), pages 1-18, December.
    • Handle: RePEc:wsi:jikmxx:v:16:y:2017:i:04:n:s0219649217500332
    DOI: 10.1142/S0219649217500332
    as

    Download full text from publisher

    File URL: http://www.worldscientific.com/doi/abs/10.1142/S0219649217500332
    Download Restriction: Access to full text is restricted to subscribers
    File URL: https://libkey.io/10.1142/S0219649217500332?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. Kane, Aimee A. & Argote, Linda & Levine, John M., 2005. "Knowledge transfer between groups via personnel rotation: Effects of social identity and knowledge quality," Organizational Behavior and Human Decision Processes, Elsevier, vol. 96(1), pages 56-71, January.
    2. Kerstin Fink & Christian Ploder, 2009. "Knowledge Management Toolkit for SMEs," International Journal of Knowledge Management (IJKM), IGI Global, vol. 5(1), pages 46-60, January.
    3. M. F. Noordin & Z. A. Karim, 2015. "Modeling the Relationship between Human Intelligence, Knowledge Management Practices, and Innovation Performance," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 14(01), pages 1-6.
    4. Wesley David Sine & Scott Shane & Dante Di Gregorio, 2003. "The Halo Effect and Technology Licensing: The Influence of Institutional Prestige on the Licensing of University Inventions," Management Science, INFORMS, vol. 49(4), pages 478-496, April.
    5. Melissa C. Thomas-Hunt & Tonya Y. Ogden & Margaret A. Neale, 2003. "Who's Really Sharing? Effects of Social and Expert Status on Knowledge Exchange Within Groups," Management Science, INFORMS, vol. 49(4), pages 464-477, April.
    6. Darr, Eric D. & Kurtzberg, Terri R., 2000. "An Investigation of Partner Similarity Dimensions on Knowledge Transfer," Organizational Behavior and Human Decision Processes, Elsevier, vol. 82(1), pages 28-44, May.
    7. Stephanie Watts Sussman & Wendy Schneier Siegal, 2003. "Informational Influence in Organizations: An Integrated Approach to Knowledge Adoption," Information Systems Research, INFORMS, vol. 14(1), pages 47-65, March.
    8. Mizerski, Richard W & Golden, Linda L & Kernan, Jerome B, 1979. "The Attribution Process in Consumer Decision Making," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 6(2), pages 123-140, Se.
    9. Christine Koh & Soon Ang & Detmar W. Straub, 2004. "IT Outsourcing Success: A Psychological Contract Perspective," Information Systems Research, INFORMS, vol. 15(4), pages 356-373, December.
    10. Mark Salisbury, 2009. "A Framework for Managing the Life Cycle of Knowledge in Organizations," International Journal of Knowledge Management (IJKM), IGI Global, vol. 5(1), pages 60-77, January.
    11. Argote, Linda & Ingram, Paul, 2000. "Knowledge Transfer: A Basis for Competitive Advantage in Firms," Organizational Behavior and Human Decision Processes, Elsevier, vol. 82(1), pages 150-169, May.
    12. Jerez-Gomez, Pilar & Cespedes-Lorente, Jose & Valle-Cabrera, Ramon, 2005. "Organizational learning capability: a proposal of measurement," Journal of Business Research, Elsevier, vol. 58(6), pages 715-725, June.
    13. Szulanski, Gabriel, 2000. "The Process of Knowledge Transfer: A Diachronic Analysis of Stickiness," Organizational Behavior and Human Decision Processes, Elsevier, vol. 82(1), pages 9-27, May.
    14. Sandra A. Slaughter & Laurie J. Kirsch, 2006. "The Effectiveness of Knowledge Transfer Portfolios in Software Process Improvement: A Field Study," Information Systems Research, INFORMS, vol. 17(3), pages 301-320, September.
    15. Franz Barachini, 2015. "The Role of Power and Jealousy in Cooperation — A Framework for Artificial Agents," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 14(01), pages 1-10.
    16. Gabriel Szulanski & Rossella Cappetta & Robert J. Jensen, 2004. "When and How Trustworthiness Matters: Knowledge Transfer and the Moderating Effect of Causal Ambiguity," Organization Science, INFORMS, vol. 15(5), pages 600-613, October.
    Full references (including those not matched with items on IDEAS)

    Citations

    Citations are extracted by the CitEc Project, subscribe to its RSS feed for this item.
    as


    Cited by:

    1. Wang, Youying & Huang, Qian & Davison, Robert M. & Yang, Feng, 2018. "Effect of transactive memory systems on team performance mediated by knowledge transfer," International Journal of Information Management, Elsevier, vol. 41(C), pages 65-79.
    2. Chien-Hsing Wu & Chuan-Chun Wu, 2019. "Determinants of Social Community Value Creation: An Exploratory Empirical Study," Journal of Information & Knowledge Management (JIKM), World Scientific Publishing Co. Pte. Ltd., vol. 18(04), pages 1-26, December.

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Argote, Linda & Fahrenkopf, Erin, 2016. "Knowledge transfer in organizations: The roles of members, tasks, tools, and networks," Organizational Behavior and Human Decision Processes, Elsevier, vol. 136(C), pages 146-159.
    2. Zhi Yang & Xuemin Zhou & Pengcheng Zhang, 2015. "Discipline versus passion: Collectivism, centralization, and ambidextrous innovation," Asia Pacific Journal of Management, Springer, vol. 32(3), pages 745-769, September.
    3. Nicolai J. Foss & Kenneth Husted & Snejina Michailova, 2010. "Governing Knowledge Sharing in Organizations: Levels of Analysis, Governance Mechanisms, and Research Directions," Journal of Management Studies, Wiley Blackwell, vol. 47(3), pages 455-482, May.
    4. Linda Argote & Bill McEvily & Ray Reagans, 2003. "Managing Knowledge in Organizations: An Integrative Framework and Review of Emerging Themes," Management Science, INFORMS, vol. 49(4), pages 571-582, April.
    5. Christos Kolympiris & Sebastian Hoenen & Peter G. Klein, 2019. "Learning by Seconding: Evidence from National Science Foundation Rotators," Organization Science, INFORMS, vol. 30(3), pages 528-551, May.
    6. Maimunah Ismail, 2015. "Conceptualizing knowledge transfer between expatriates and host country nationals: The mediating effect of social capital," Cogent Business & Management, Taylor & Francis Journals, vol. 2(1), pages 1101803-110, December.
    7. Ravishankar, M.N. & Pan, Shan L., 2008. "The influence of organizational identification on organizational knowledge management (KM)," Omega, Elsevier, vol. 36(2), pages 221-234, April.
    8. Narda R. Quigley & Paul E. Tesluk & Edwin A. Locke & Kathryn M. Bartol, 2007. "A Multilevel Investigation of the Motivational Mechanisms Underlying Knowledge Sharing and Performance," Organization Science, INFORMS, vol. 18(1), pages 71-88, February.
    9. Linda Argote & Manpreet Hora, 2017. "Organizational Learning and Management of Technology," Production and Operations Management, Production and Operations Management Society, vol. 26(4), pages 579-590, April.
    10. Erin Fahrenkopf & Jerry Guo & Linda Argote, 2020. "Personnel Mobility and Organizational Performance: The Effects of Specialist vs. Generalist Experience and Organizational Work Structure," Organization Science, INFORMS, vol. 31(6), pages 1601-1620, November.
    11. Youngsoo Kim & Ramayya Krishnan & Linda Argote, 2012. "The Learning Curve of IT Knowledge Workers in a Computing Call Center," Information Systems Research, INFORMS, vol. 23(3-part-2), pages 887-902, September.
    12. Argote, Linda & Ingram, Paul & Levine, John M. & Moreland, Richard L., 2000. "Knowledge Transfer in Organizations: Learning from the Experience of Others," Organizational Behavior and Human Decision Processes, Elsevier, vol. 82(1), pages 1-8, May.
    13. Shao, Jun Jie & Ariss, Akram AL, 2020. "Knowledge transfer between self-initiated expatriates and their organizations: Research propositions for managing SIEs," International Business Review, Elsevier, vol. 29(1).
    14. Gino, Francesca & Argote, Linda & Miron-Spektor, Ella & Todorova, Gergana, 2010. "First, get your feet wet: The effects of learning from direct and indirect experience on team creativity," Organizational Behavior and Human Decision Processes, Elsevier, vol. 111(2), pages 102-115, March.
    15. Chou, Chien-Hsiang & Wang, Yi-Shun & Tang, Tzung-I, 2015. "Exploring the determinants of knowledge adoption in virtual communities: A social influence perspective," International Journal of Information Management, Elsevier, vol. 35(3), pages 364-376.
    16. Maimunah Ismail & Sayang Syamira Sobri & Nurul Afiqah Zulkifly & Siti Raba'ah Hamzah & Eriko Yamato, 2016. "Knowledge Transfer Between Expatriates And Host Country Nationals: Contribution Of Individual And Social Capital Factors," Organizations and Markets in Emerging Economies, Faculty of Economics, Vilnius University, vol. 7(2).
    17. Sseruyange, J. & Bulte, E., 2018. "Do Incentives matter for Knowledge Diffusion? Experimental Evidence from Uganda," 2018 Conference, July 28-August 2, 2018, Vancouver, British Columbia 275896, International Association of Agricultural Economists.
    18. Latukha, M. & Veselova, A. & Selivanovskikh, L. & Artukh, E. & Mitskevich, E., 2016. "Re-thinking the role of talent management in a firm’s performance: Talent management practices and absorptive capacity," Working Papers 6442, Graduate School of Management, St. Petersburg State University.
    19. Willy C. Shih, 2021. "Increasing the Level of Abstraction as a Strategy for Accelerating the Adoption of Complex Technologies," Strategy Science, INFORMS, vol. 6(1), pages 54-61, March.
    20. Sajjad Jasimuddin & Jun Li & Nicholas Perdikis, 2015. "Linkage between geographic space and knowledge transfer by multinational enterprises: a structural equation approach," The Annals of Regional Science, Springer;Western Regional Science Association, vol. 54(3), pages 769-795, May.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wsi:jikmxx:v:16:y:2017:i:04:n:s0219649217500332. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Tai Tone Lim (email available below). General contact details of provider: http://www.worldscinet.com/jikm/jikm.shtml .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.