IDEAS home Printed from https://ideas.repec.org/a/wsi/jecxxx/v23y2015i03ns0218495815500107.html
   My bibliography  Save this article

Co-Production in Business Counselling in Microfinance Setting: A Conceptual Approach

Author

Listed:
  • Ruwan Abeysekera

    (Business School, Executive Business Centre, Bournemouth University, 89 Holdenhurst Road, Bournemouth. Dorset BH8 8EB, UK)

  • Dean Patton

    (Business School, Executive Business Centre, Bournemouth University, 89 Holdenhurst Road, Bournemouth. Dorset BH8 8EB, UK)

  • Andrew Mullineux

    (Business School, Executive Business Centre, Bournemouth University, 89 Holdenhurst Road, Bournemouth. Dorset BH8 8EB, UK)

Abstract

Recent developments in service literature highlight the importance of co-production between the firm and the client in order to create value. This paper presents a model of co-production within the context of microfinance provision and investigates the dyadic relationship between Counsellors from Microfinance Institutions (MFIs) and the Owner Managers of Micro and Small Enterprises (MSEs). The paper develops a conceptual model that identifies the factors that facilitate co-production between Counsellors and Owner Managers. It also identifies co-production outcomes relating to MSEs and MFIs concerned. The model offers researchers a framework for empirical studies in the microfinance setting. Furthermore, microfinance policy makers can use this model to formulate strategies that offer many benefits to both MFIs and Owner Managers.

Suggested Citation

  • Ruwan Abeysekera & Dean Patton & Andrew Mullineux, 2015. "Co-Production in Business Counselling in Microfinance Setting: A Conceptual Approach," Journal of Enterprising Culture (JEC), World Scientific Publishing Co. Pte. Ltd., vol. 23(03), pages 299-319, September.
    • Handle: RePEc:wsi:jecxxx:v:23:y:2015:i:03:n:s0218495815500107
    DOI: 10.1142/S0218495815500107
    as

    Download full text from publisher

    File URL: http://www.worldscientific.com/doi/abs/10.1142/S0218495815500107
    Download Restriction: Access to full text is restricted to subscribers
    File URL: https://libkey.io/10.1142/S0218495815500107?utm_source=ideas
    LibKey link: if access is restricted and if your library uses this service, LibKey will redirect you to where you can use your library subscription to access this item
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    References listed on IDEAS

    as
    1. James R. Tybout, 2000. "Manufacturing Firms in Developing Countries: How Well Do They Do, and Why?," Journal of Economic Literature, American Economic Association, vol. 38(1), pages 11-44, March.
    2. Shaw, Judith, 2004. "Microenterprise Occupation and Poverty Reduction in Microfinance Programs: Evidence from Sri Lanka," World Development, Elsevier, vol. 32(7), pages 1247-1264, July.
    3. Dean Karlan & Martin Valdivia, 2011. "Teaching Entrepreneurship: Impact of Business Training on Microfinance Clients and Institutions," The Review of Economics and Statistics, MIT Press, vol. 93(2), pages 510-527, May.
    4. Norris F. Krueger Jr., 2007. "What Lies Beneath? The Experiential Essence of Entrepreneurial Thinking," Entrepreneurship Theory and Practice, , vol. 31(1), pages 123-138, January.
    5. Ford, Robert C. & Dickson, Duncan R., 2012. "Enhancing customer self-efficacy in co-producing service experiences," Business Horizons, Elsevier, vol. 55(2), pages 179-188.
    6. Richard Thorpe & Jeff Gold & Robin Holt & Jean S. Clarke, 2006. "Immaturity : The Constraining of Entrepreneurship," Post-Print hal-02312347, HAL.
    7. Chrisman, James J., 1989. "Strategic, administrative, and operating assistance: The value of outside consulting to pre-venture entrepreneurs," Journal of Business Venturing, Elsevier, vol. 4(6), pages 401-418, November.
    8. Daniel Evans & Thierry Volery, 2001. "Online business development services for entrepreneurs: an exploratory study," Post-Print hal-02311726, HAL.
    9. Vargo, Stephen L. & Maglio, Paul P. & Akaka, Melissa Archpru, 2008. "On value and value co-creation: A service systems and service logic perspective," European Management Journal, Elsevier, vol. 26(3), pages 145-152, June.
    10. Daniel Evans & Thierry Volery, 2001. "Online business development services for entrepreneurs: an exploratory study," Entrepreneurship & Regional Development, Taylor & Francis Journals, vol. 13(4), pages 333-350, October.
    11. Guo, Lei & Ng, Irene, 2011. "The co-production of equipment-based services: An interpersonal approach," European Management Journal, Elsevier, vol. 29(1), pages 43-50, February.
    12. Mead, Donald C. & Liedholm, Carl, 1998. "The dynamics of micro and small enterprises in developing countries," World Development, Elsevier, vol. 26(1), pages 61-74, January.
    13. Moorthy, Sridhar & Ratchford, Brian T & Talukdar, Debabrata, 1997. "Consumer Information Search Revisited: Theory and Empirical Analysis," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 23(4), pages 263-277, March.
    14. James A. Fitzsimmons, 1985. "Consumer Participation and Productivity in Service Operations," Interfaces, INFORMS, vol. 15(3), pages 60-67, June.
    15. Afsaneh Nahavandi & Susan Chesteen, 1988. "The Impact of Consulting on Small Business: A Further Examination," Entrepreneurship Theory and Practice, , vol. 13(1), pages 29-40, October.
    16. Rice, Mark P., 2002. "Co-production of business assistance in business incubators: an exploratory study," Journal of Business Venturing, Elsevier, vol. 17(2), pages 163-187, March.
    17. Allan Gibb, 2009. "Meeting the development needs of owner managed small enterprise: a discussion of the centrality of action learning," Action Learning: Research and Practice, Taylor & Francis Journals, vol. 6(3), pages 209-227, November.
    18. Firat, A Fuat & Venkatesh, Alladi, 1995. "Liberatory Postmodernism and the Reenchantment of Consumption," Journal of Consumer Research, Journal of Consumer Research Inc., vol. 22(3), pages 239-267, December.
    19. Mosley, Paul & Hulme, David, 1998. "Microenterprise finance: Is there a conflict between growth and poverty alleviation?," World Development, Elsevier, vol. 26(5), pages 783-790, May.
    Full references (including those not matched with items on IDEAS)

    Most related items

    These are the items that most often cite the same works as this one and are cited by the same works as this one.
    1. Mano, Yukichi & Iddrisu, Alhassan & Yoshino, Yutaka & Sonobe, Tetsushi, 2012. "How Can Micro and Small Enterprises in Sub-Saharan Africa Become More Productive? The Impacts of Experimental Basic Managerial Training," World Development, Elsevier, vol. 40(3), pages 458-468.
    2. repec:wbk:wbrwps:5755 is not listed on IDEAS
    3. Ratinho, Tiago & Amezcua, Alejandro & Honig, Benson & Zeng, Zhaocheng, 2020. "Supporting entrepreneurs: A systematic review of literature and an agenda for research," Technological Forecasting and Social Change, Elsevier, vol. 154(C).
    4. Lahiri, Bidisha & Daramola, Richard, 2023. "Effects of credit and labor constraints on microenterprises and the unintended impact of changes in household endowments: Use of threshold estimation to detect heterogeneity," The Quarterly Review of Economics and Finance, Elsevier, vol. 88(C), pages 21-38.
    5. Francesco Quatraro & Marco Vivarelli, 2015. "Drivers of Entrepreneurship and Post-entry Performance of Newborn Firms in Developing Countries," The World Bank Research Observer, World Bank, vol. 30(2), pages 277-305.
    6. Jonathan Fu & Annette Krauss, 2024. "Preparing fertile ground: how does the quality of business environments affect MSE growth?," Small Business Economics, Springer, vol. 63(1), pages 51-103, June.
    7. Folorunsho M. Ajide & James T. Dada, 2023. "Poverty, entrepreneurship, and economic growth in Africa," Poverty & Public Policy, John Wiley & Sons, vol. 15(2), pages 199-226, June.
    8. Gutiérrez-Nieto, Begoña & Serrano-Cinca, Carlos, 2019. "20 years of research in microfinance: An information management approach," International Journal of Information Management, Elsevier, vol. 47(C), pages 183-197.
    9. Rice, Mark P., 2002. "Co-production of business assistance in business incubators: an exploratory study," Journal of Business Venturing, Elsevier, vol. 17(2), pages 163-187, March.
    10. Reeg, Caroline, 2015. "Micro and small enterprises as drivers for job creation and decent work," IDOS Discussion Papers 10/2015, German Institute of Development and Sustainability (IDOS).
    11. Riadh Ben Jelili, "undated". "Firm Heterogeneity and Productivity: The Contribution of Microdata," API-Working Paper Series 1013, Arab Planning Institute - Kuwait, Information Center.
    12. Neghină Ramona-Alexandra & Mănescu Valentin-Andrei & Ganciu Mihaela-Rodica & Ilie Dragoș-Georgian & Militaru Gheorghe, 2019. "Online business networking experience research on ecommerce entrepreneurs," Proceedings of the International Conference on Business Excellence, Sciendo, vol. 13(1), pages 385-398, May.
    13. Green, Maxwell H. & Davies, Philip & Ng, Irene C.L., 2017. "Two strands of servitization: A thematic analysis of traditional and customer co-created servitization and future research directions," International Journal of Production Economics, Elsevier, vol. 192(C), pages 40-53.
    14. Micheline Goedhuys & Leo Sleuwaegen, 2010. "High-growth entrepreneurial firms in Africa: a quantile regression approach," Small Business Economics, Springer, vol. 34(1), pages 31-51, January.
    15. Girum Abebe, 2015. "State-inducement Versus Self-initiation: A Comparative Study of Micro and Small Enterprises in Ethiopia," Working Papers 013, Policy Studies Institute.
    16. Terrence Sebora & Sang Lee & Nittana Sukasame, 2009. "Critical success factors for e-commerce entrepreneurship: an empirical study of Thailand," Small Business Economics, Springer, vol. 32(3), pages 303-316, March.
    17. Alexander Coad & Jagannadha Pawan Tamvada, 2008. "The Growth and Decline of Small firms In Developing Countries," Papers on Economics and Evolution 2008-08, Philipps University Marburg, Department of Geography.
    18. Md. Mahmudul Alam & Rafiqul Islam Molla & Mohammad Muntasir Hossain, 2010. "Microentrepreneurship Development in Bangladesh: Achievements and Shortcomings," Post-Print hal-01588658, HAL.
    19. Foellmi, Reto & Oechslin, Manuel, 2010. "Market imperfections, wealth inequality, and the distribution of trade gains," Journal of International Economics, Elsevier, vol. 81(1), pages 15-25, May.
    20. Schündeln, Matthias, 2005. "Modeling Firm Dynamics to Identify the Cost of Financing Constraints in Ghanaian Manufacturing," Proceedings of the German Development Economics Conference, Kiel 2005 29, Verein für Socialpolitik, Research Committee Development Economics.
    21. Shimada, Go, 2013. "The Economic Implications Of Comprehensive Approach To Learning On Industrial Development (Policy And Managerial Capability Learning):," Working Papers 1001, JICA Research Institute.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wsi:jecxxx:v:23:y:2015:i:03:n:s0218495815500107. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    If CitEc recognized a bibliographic reference but did not link an item in RePEc to it, you can help with this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Tai Tone Lim (email available below). General contact details of provider: http://www.worldscinet.com/jec/jec.shtml .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.